Mura Boutique

This is my first time ordering from Mura and I loved all 3 outfits that I bought. It was delivered earlier than expected which is good.
Quality is good too and I can't wait to purchase more!

I've been shopping in Mura Boutique since 2019, and since then I don't shop anywhere else. The quality, size, styles and everything are always perfect, and I loooove it! Wouldn't change this shop for ANYTHING

I love shopping off this site. I have never experienced customer service as incredible as theirs. They are very honest about providing store credit and not refunds, which is more than fine. I ordered a skirt, in Brisbane, at 1pm on Wednesday. It arrived by midday on Thursday. It didn't quite suit my body shape, so I returned it on Friday morning on Couriers Please courier company. The store credit was provided to me by Friday lunchtime. Talk about Incredible service. They are prompt at returning emails and will do everything within their terms to assist you. I would highly recommend shopping with this fantastic team. I cannot recommend them highly enough. Shout to Jaime for being so wonderful throughout this experience.

Despite the overall negative reviews, I still purchased my items, and I was pleasantly surprised. The shipping was free, my items arrived very fast, and my clothes were all of good quality. The only issue would be the duties that you have to pay at your door, which were quite high. But whenever I shop anywhere outside of Canada I end up paying a lot of duties, so this is a problem not unique to Mura boutique.
My clothes were also a little bigger than expected.

Mura has done an amazing job at getting their products out in a timely manner. I have received all of my clothing in great condition and have been impressed with the quality of each piece. I highly recommend shopping with Mura for unique pieces!

1. To begin with, 0 refunds so be careful cause I feel like they know how $#*! quality their clothes are that's why they offer NO refunds

2. Wrong measurements on their website.

3. Playsuit is oversized, had blue pen ink on its shoulder, and some brown stain on the rear area

A good business would have at LEAST paid for my return shipping considering the faults of this playsuit. Lol this place SUCKS. And oh the material is $#*!.

Mura Boutique must be writing their own positive reviews, because the quality is so bad, their clothes are unwearable. I did take a look at the reviews before I bought, but decided to give them the benefit of the doubt since their clothing looks amazing online. It is clear that their pictures are overly edited, as the clothing does not look as advertised, and the quality is so embarrassingly cheap. I didn't look carefully at the return policy, now I will be issued a store credit - why on earth would I want another item of similar terrible quality? I actually feel deceived that they tried to pass this off as wearable and took my hard-earned money from me.

Honestly, don't do it. The internet is filled with amazing clothing stores that you can buy from, save your money and search else-where.

First of all, I have learned my lesson to never shop online after my horrible experience with Mura. I do shop online very often so it's not expected to get this experience. I ordered my first order with decent, casual looking clothes and when I received the package, I was shocked to find that the quality was awful, the sizes are overly wrong, and the way they looked online is very different than in person. I contacted them and they gave me store credit that I can shop with again from them only. I ordered an outfit which was a skirt and a shirt. Let's start out by saying that the shirt was cut off so technically a bra or a swimsuit like. The skirt is very see through. These qualities aren't mentioned in the description. For such prices, we expect to get decent quality and the clothes that are displayed online, not the complete opposite. This is my second bad experience and I definitely don't recommend it for anyone!

I remember the day I came across Mura Boutique and I will never look back. I love the clothes they are beautiful. I live in New Zealand and I have always received my orders within the week! Most clothing items have been of excellent quality, and when I have needed to return items I have had no issues and recieved clear and friendly communication and credit from the Mura team, (nb. They usually get sent to my spam). I am between sizes so opt to go for the bigger size and most items fit comfortably or are slightly too big so I would say their items are definitely true to size. I find their website and payment systems easy to use and I'm just generally a very happy customer, also love receiving their promotional emails and reminders when an item comes back in stock because some things tend to sell out real fast!