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mSpyReviews 2,271

4.1

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 4.1 stars from 2,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days

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Austria
1 review
0 helpful votes
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Support Anfrage
August 29, 2025

Schneller Support von Thomas York. Auskunft zu meinem Anliegen würde sehr schnell fegeben.

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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The product does not deliver what it promises. I bought mSpy earlier this month, but the software never worked. I reached out for help countless times, went through troubleshooting, and even allowed remote access, but it never functioned as advertised. When I asked for a refund, they hid behind policy excuses and refused, even though their terms clearly allow refunds for unresolved technical issues. This company does not stand by its own guarantees. Buyers beware!

Date of experience: August 5, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Mexico
1 review
1 helpful vote
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Son los mejores
August 4, 2025

Una experiencia increíble, me resolvieron la vida y me regresaron la tranquilidad, son los mejores.
La persona que me atendió en todo el proceso fue Thomas York y tuvo la paciencia y la atención tan perfecta que me hizo sentir en casa con amigos, es increíble este amigo Thomas York al igual que toda la plataforma, claro que los recomiendo!

Date of experience: July 25, 2025
France
1 review
0 helpful votes
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Responsive support
July 18, 2025

Some people might criticize customer support, but my experience was fantastic. I reached out through the website chat, and Kit Nord gave me all the help I needed right away.

Date of experience: July 3, 2025
New Jersey
1 review
0 helpful votes
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Parental assurance
July 17, 2025

As a parent with a busy schedule, I truly appreciate the Live Screen Streaming feature. It allows me to monitor what my kids are doing without needing to ask them constantly, which helps me keep them safe and protected online.

Date of experience: July 2, 2025
France
1 review
0 helpful votes
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Harmful content exposure
July 17, 2025

My daughter was facing mental health challenges, so I used mSpy's screen streaming feature to watch how she used her phone. I saw that she was repeatedly exposed to harmful content.

Date of experience: July 1, 2025
NL
1 review
0 helpful votes
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Remote monitoring
July 17, 2025

Even when I'm away from home or busy at the office, I have the ability to monitor what my son is doing online. Live Screen Streaming has been incredibly helpful in making sure he's not exposed to anything concerning.

Date of experience: July 3, 2025
NL
1 review
0 helpful votes
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Quiet operation
July 14, 2025

The app runs quietly in the background, and it doesn't slow down my child's device or alert them that it's being monitored. That's an advantage I really appreciate as a parent who values both privacy and protection.

Date of experience: June 28, 2025
Australia
1 review
0 helpful votes
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Feature activation support
July 14, 2025

Customer support was thorough in explaining how to activate new features and connect my device. They made sure I understood every step and that everything was functioning properly.

Date of experience: June 29, 2025
GB
1 review
0 helpful votes
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Quick refund help
July 14, 2025

Kit Nord quickly helped me get a refund and paused my subscription while I set up my daughter's new phone. Excellent service

Date of experience: July 1, 2025
Turkiye
1 review
0 helpful votes
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Location & alerts
July 13, 2025

I was concerned about my son's whereabouts, so I tracked his movements with mSpy's location feature. I also activated geo-fencing for instant alerts if he went somewhere unexpected. MSpy has been crucial in keeping him safe.

Date of experience: July 3, 2025
Italy
1 review
0 helpful votes
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Busy parent's tool
July 12, 2025

With my busy schedule, I don't always get the chance to ask my kids what they're up to on their phones. Now I can quickly look at their screens and confirm that everything's okay, even if I can't talk to them at that moment.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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Quick check-ins
July 12, 2025

Sometimes I log in just to check that everything's okay. That small reassurance makes a big difference.

Date of experience: July 2, 2025
Italy
1 review
0 helpful votes
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Text & gallery check
July 12, 2025

I relied on mSpy's text message feature and media gallery checks to ensure my daughter wasn't affected by online negativity. I found some concerning messages, which gave me the opportunity to support her and discuss mental health.

Date of experience: June 27, 2025
Australia
1 review
0 helpful votes
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Call recording & screen view
July 11, 2025

I'm very pleased with the new features they've added—having the ability to listen to calls and see the screen content makes my job as a parent much easier. It's clear that the team is listening to feedback and continually improving the app.

Date of experience: July 2, 2025
Australia
1 review
0 helpful votes
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Peace of mind
July 11, 2025

Having access to all this information about what my kids are doing online significantly reduces my worries. I feel so much more at ease knowing I can check in whenever I need to.

Date of experience: June 27, 2025
Greece
1 review
0 helpful votes
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BEST SUPPORT
July 11, 2025

Thanks Thomas York for support anytime 24/7 and solve all issues fast and directly

Date of experience: July 1, 2025
Australia
1 review
0 helpful votes
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Instagram tips
July 11, 2025

I followed their Instagram page for months before signing up, and the tips they shared helped me make the most of mSpy's features. Now, I can see exactly when my kids are online and check in on their activities in real time.

Date of experience: June 25, 2025
Australia
1 review
0 helpful votes
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Quick access
July 10, 2025

I don't have time to check their phones every hour, but now I can see what they're doing whenever I want.

Date of experience: July 1, 2025
Spain
1 review
0 helpful votes
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Helpful Instagram team
July 10, 2025

Their Instagram support team provided exactly the recommendations I was looking for. They gave me confidence that I was using the app to its full potential.

Date of experience: June 26, 2025