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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Oregon
1 review
0 helpful votes
Follow Jazlene N.
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I think it`s good
August 21, 2022

Mspy really impressed me with their professional lever of service! Thank you for comfortable way to spy!

Date of experience: August 21, 2022
GB
1 review
0 helpful votes
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Discover the internet's most useful app!
May 31, 2023

With an abundance of helpful features and unparalleled support, this app is a must-have. Highly recommended by satisfied users.

Date of experience: May 31, 2023
GB
1 review
0 helpful votes
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Good app
May 11, 2023

The internet can be a scary place, and it's alarming how easy it is for young children to come across inappropriate material.

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
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A very functional app
May 12, 2023

I monitor my wife's phone. She's unbelievable! Don't worry, she knows about it and doesn't seem to mind (thank goodness).

Date of experience: May 12, 2023
Oregon
1 review
0 helpful votes
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Mspy
August 21, 2022

This app is fast-working and extremely reliable, making it a great choice for parents who want to keep their children safe.

Date of experience: August 21, 2022
Ukraine
1 review
0 helpful votes
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Amazing
May 6, 2022

I only have positive experience with this app. It helped me improve understanding of what my daughter does. Thanks!

Date of experience: May 6, 2022
Texas
1 review
7 helpful votes
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Great Experience
November 24, 2020

Lada Beech was extremely helpful with the questions that i asked. Great service and much appreciated!

Date of experience: November 24, 2020
Australia
1 review
0 helpful votes
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Excellent service
March 19, 2021

Fast, efficient, clear comms - highly recommended for users with little experience and in need of skilled, professional assistance.

Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
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Review is based on installation on a Samsung S21. The initial installation went well - the online video describing the steps to complete the install were very helpful and made install simple. After installation, I realized that social apps like WhatsApp, Facebook Messenger, Snapchat, etc were not populating data like phone calls/texts/key logger were. After chatting with support, I learned that the device needed to be rooted for these to work; I didn't see that disclaimer when reviewing the materials on their site - just that with the premium package it would track these apps too. I moved on and learned to live with it since the screen recorder function, which grabs random images when using these apps, was working. Within 2 weeks of the install, screen recorder stopped populating data; after a chat with support, I was told to delete the account (lose data already captured in the dashboard) and re-install mspy on the device. Getting the device to delete and re-install is not an easy task given the device is usually in the owner's possession. Eventually I was able to do this yet screen recorder still does not work and I have now lost the previous data other than what I was able to export/save to my computer. Chat support has been useless. Email to their support resulted in an offer to provide rooting of the device at no charge but my reply to their offer has gone unresponded to. I am now 6 days later, paying for a service that does not work as described, and still their support has not bothered to reply to my follow up emails.

Proceed with extreme caution with this product - I certainly could not offer a recommendation for it.

Date of experience: April 20, 2021
Florida
1 review
2 helpful votes
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Reinstalation challeges
December 11, 2020

Program had to be reinstalled others were not able to do. Emma did quick, efficient where others quit so. Thank you!

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
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Very good service
October 7, 2023

Kris Redfield, you are really good at what you do. Keep it up! I really appreciate how simple and fast your assistance was. Thank you!

Date of experience: September 23, 2023
Illinois
1 review
0 helpful votes
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Greta support
May 6, 2023

Briana Molligan was amazing did a great job. Knew what she was doing. Ran into a problem and managed to get around it.

Date of experience: May 6, 2023
Nigeria
2 reviews
1 helpful vote
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Great MSPY service
October 7, 2023

Honestly, you know no matter how good you are with your spouse and open minded, it doesn't mean that they will treat you the same way. The statistics has shown how many couples fall out in our everyday life, I went through terrible times following the suspicions that my wife could cheat on me when I found out she always come back late from work and doesn't care much about the home duties, she was always on her phone and was always texting and moving about the house when she's with me, There was a time she left her phone on the sofa where I was, and the phone rang, it was a call from a random guy, I just concluded that she was having extra marital affairs and the only local solution is to prove my allegation. All I wanted was to be sure of what was going on before I make any decision. I don't make blind conclusions: I carefully wrote to the app and i got recommended to this professional private investigator on his work mail (Generalspyhack at Gmailcom) a professional expert who spy and track all communication applications on her phone, helped me with full access to her mobile device, remotely accessing her IMessage, snap chat, FB, IG, Live listen and record voicemail without any suspicious… efficient professional service by Generalspyhack thanks

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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5 STARS
October 24, 2022

Mspy runs discreetly in the background, they'll never know you're watching. So why wait if I know You wanted as I DID!

Date of experience: October 24, 2022
Turkey
1 review
0 helpful votes
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Thanks good app
October 7, 2023

Rodney Haynes thanks. I liked it very much, it was a successful work in supporting the business, it helped me a lot. Verry good.

Date of experience: June 10, 2023
California
1 review
0 helpful votes
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Mspy is the best
July 27, 2022

Thank you so much for this product! It is smth that I was looking for for a long time. It works fine! I highly recommend mspy!

Date of experience: July 27, 2022
Angola
1 review
0 helpful votes
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Thomas York
October 7, 2023

I give 5 stars to Thomas York, because he was clear and objective. And i am 100% satisfied. And his attention to the client is unparalled.

Date of experience: September 8, 2023
Minnesota
1 review
0 helpful votes
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No good
October 29, 2023

I still got charged for the 10 day "free trial" when I canceled it after 2 days of having it. I didn't even get the chance to use it.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Michigan
1 review
0 helpful votes
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Briana Molligan was excellent
October 3, 2022

Briana Molligan was excellent, was very easy to work with her and she did help things get done as soon as possible/.

Date of experience: October 3, 2022
Virginia
1 review
5 helpful votes
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James Bass provides the best support.! I iam pleasantly surprised. He explained everything to me quickly and easily. I recommande the service

Date of experience: April 6, 2020