Overview
mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
The GPS tracking feature occasionally glitches, showing inaccurate locations. It's mostly accurate but can be unreliable at times.
Totally loving mSpy's text monitoring feature! Saw my teenage son making plans he shouldn't have been, and we had a good talk.
The app runs smoothly, and I've had no issues with it. It's been an excellent tool for ensuring my family's safety online.
Eugene Butler gave a good customer experience, by responding and addressing quickly to my needs. I recommend the site
The application is highly functional for messaging, photography, and call logs. However, I faced a challenge while updating it.
I used this to supervise my sibling's activity, and it works very well. The pricing is also reasonable.
This powerful tool can be installed in a matter of minutes, giving you instant access to all the activity on their phones and devices
Lada Beech has been extremely supportive to all my queries, I must say these people provide prompt customer support as mentioned.
Worst customer service I have ever encountered and don't help you resolve issues. Stay away for your own good
Misleading advertising to get your money then no refund, requested first day of purchase been 1 mnth
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!
Worst customer service ever! Do not recommend! There are much better parental monitoring apps on the market!
With two teens at home, mSpy has truly been a lifesaver. It's comforting knowing I can keep an eye on their online interactions.
Unable to install mSpy on target device - after entering the registration code I get error message connection unavailable, try again later.
Hello Rebecca,
I would like to apologize for inconveniences.
Please be informed that this problem usually occurs when there is no stable Internet connection available. For your convenience we have 24/7 Support team that will gladly assist you with the installation.
In case any further questions arise please do not hesitate to contact me immediately!
Sincerely,
Veronica Jones
CC Head
veronica.jones@mspy.com
MSpy is incredibly reliable and easy to use. Had a small issue with notifications, but it was resolved quickly.
Really, if you want to keep a closer eye on your kids without them knowing, mSpy is the perfect solution.
A bit tricky to set up initially, but the customer support team was super helpful. Now I sleep better knowing my wife is safe on her trip abroad.
As a mom, mSpy gives me the confidence to let my kids explore online while knowing they're protected.
Great service. Fast response. Highly recommend. Thank you, Anthony Russo, for high-quality assistance
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jake,
We regret to hear that you have experienced any problems with out software. Unfortunately you haven't provided your Customer information so we can identify your account and problem. We will be glad to check upon your issue and resolve it effectively as soon as possible.
We are waiting for information from your side!
MSpy Team