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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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California
2 reviews
5 helpful votes
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Thieves. Liars.
July 12, 2017

Wish I had read these reviews before purchasing. Based on my experience, I googled "mSpy scam" after being out $200 and discovered many others experienced similar deceptive marketing and unscrupulous tactics. It's sad to see mSpy reps have responded to each of these complaints with pleasant, professional interchange as my private email messages with them are full of legalese BS. They are excellent at the run around, and "pretending" to care. I'm sorry to say that anyone who rated this company higher than 1 stars is probably on the mSpy payroll. Please stay away!

Date of experience: July 12, 2017
Sergey V. mSpy Rep
over a year old

Dear Soo,

Thank you for sharing your experience!

We will be glad to understand your problem and provide an efficient solution. Please, answer private message of our CC representative providing your customer information.

Thank you for your cooperation,
MSpy Team

Virginia
1 review
0 helpful votes
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Mspy has Keylogger
October 5, 2022

Mspy's Keylogger feature lets you see everything that's being typed on the monitored device. So whether you're looking for specific information or just want to keep a general watch on someone's activities, mspy has you covered.

Date of experience: October 5, 2022
GB
1 review
0 helpful votes
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Children grow up very quickly
April 20, 2023

Thanks to mspy, I found out my 7 year old was being exposed to content that wasn't suitable for him. And while it's a relief knowing she'll be safer going forward, nothing can beat the feeling of wishing you'd been more proactive sooner.

Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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Helpful customer support's
August 24, 2023

If you hit a snag with mSpy, their customer support's got your back. I had some syncing troubles, and those folks walked me through every darn step till it was fixed. Knowing there are real humans on the other side is a huge relief, gotta admit.

Date of experience: August 24, 2023
Virginia
1 review
0 helpful votes
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It is Just what I was looking for!
April 11, 2022

It is just what I was looking for! I've tried several parental control apps, but they weren't perfect or just didn't have the right set of tools to keep your child safe. Mspy app covered all my needs in one application! Super!

Date of experience: April 11, 2022
Virginia
1 review
0 helpful votes
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Keep your child away from cyberbullying
December 7, 2022

Keep your child away from cyberbullying by receiving alerts about any suspicious or inappropriate behaviors, such as profanity or excessive chats with strangers. With call logs and GPS location tracking features available, mSpy helps to ensure that your kid is where they should be when they say they are. Plus, access their texts, emails and even view their browser history - mSpy helps provide transparency between parental units so that the family can stay connected without sacrificing safety.

Date of experience: December 7, 2022
GB
1 review
0 helpful votes
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Briana Molligan
July 16, 2022

Briana was very helpful and attentive whilst walking me through this quite lengthy process of installing Any Tran app. She communicated well via live chat and answered all of my questions. Thanks a lot!

Date of experience: July 16, 2022
GB
1 review
2 helpful votes
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My husband doesn't cheat me!
May 10, 2023

Let's talk about something taboo - I totally snuck an app onto my hubby's phone. Bad wife move? Maybe. Hilarious results? Definitely. Turns out, instead of sneaking around with another gal, he's just chillin' in the car after work, jamming out to tunes or reading a book. Who knew? This little adventure in espionage helped me to relax and trust him again. Bond ain't got nothing on me!

Date of experience: May 10, 2023
Oregon
1 review
0 helpful votes
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100% satisfaction
July 5, 2022

If you're looking for a reliable and professional way to remotely install an spyware app on a target phone, then mSpy is the clear choice. Their customer care department is highly skilled and experienced in managing these types of requests, so you can be confident that your request will be handled quickly and discreetly.

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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I was a bit hesitant to try mSpy at first, but I'm glad I did! The support team was very friendly and helpful - they even helped me install the app remotely and set up my account. The whole process was fast and professional. I would definitely recommend mSpy to anyone looking for a good monitoring solution.

Date of experience: May 3, 2022
Oregon
1 review
0 helpful votes
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I'll be honest, when I first installed mSpy on my kids' phones, I had some ethical doubts about whether it was the right thing to do. But after finding out what my eldest daughter's "best friend" was trying to get her to do - sending him nude pictures - I realized that sometimes it's necessary to violate their personal space for their own good. MSpy has been a lifesaver, allowing me to keep track of my kids' online activity and make sure they're not being exposed to anything they shouldn't be. I would highly recommend it to any parent who is concerned about their child's safety online.

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
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So, I recently installed mspy on my daughter's phone as a way to keep an eye on her online activity. To my surprise, I discovered that she's been drawing pornographic comics and sending them to someone via email. When I confronted her about it, she claimed that it's all part of an "artists' union" and that I wouldn't understand. I'm not quite sure what to do with this information, but I wanted to reach out and see if anyone else has experienced something similar. Any advice would be greatly appreciated! Thanks for listening.

Date of experience: April 21, 2023
India
1 review
0 helpful votes
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They Cheat with you. I purchase iphone tracking but after payment, i link tracking phone(icloud login details). After they control panel only 5 features offer, not available whatsapp, instagram and other social apps tracking as per they say. Also they support team say due to Apple policy change upto ios 12 version tracking, any above ios 12 version not social tracking available( only work on jailbreak iphone). Support team say our Engineers work on solve it. So don't trust on site. Not refund my money. Purchase your own risk also they live chat team always given one reply our billing team reply you in several working business day, After week you chat with support same reply and wait. Finally you not got any refund as per they promise.

Date of experience: June 16, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

We’re sorry your experience didn’t match your expectations.

Please be informed that we have several solutions for iPhone monitoring today, one of them includes social media tracking ( Whatsapp, Viber and Line). If you are still interested in our product you are welcome to reach us back over the live chat or email address support@mspy.com in order to get help with installation.

I have checked the issue attentively and see that our Billing department management investigated your case, they've approved 70% refund of your payment.

Moreover, your subscription has been frozen until you are capable of using it.

If you come across any other difficulties or questions, let us know, we will gladly help!

California
1 review
0 helpful votes
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Just good
June 6, 2022

This app allows you to discreetly keep tabs on your child's activities and whereabouts, giving you the peace of mind that comes with knowing that they are safe. With mSpy, you can see everything that's happening on your child's phone - from incoming and outgoing calls and text messages, to GPS location tracking and social media activity.

Date of experience: June 6, 2022
India
1 review
0 helpful votes
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Fantastic parental app ever
November 21, 2023
Updated review

Awesome app for parents who love their children. They can track their daily activities on social media and other apps without touching their phone. I am using this app since 1 year and found it very very help full. My daughter is teenager so I was worried about her that what kind of call and messages she was getting or sending to her friends. But I can relax now to use this app. Also the team and agents of Mspy are very helpful. Specially I would like to mention Ms Alex Scarn who guided me very well. Highly recommended this app.

Date of experience: November 21, 2023

Awesome App for Parents
October 7, 2023
Previous review

Hi,i am using Mspy since 1 year and believe me it is fantastic and relaible monitoring app to monitor your children. It is very quick and provides a huge range of services. This is the most useful app for parents who love and care of their children. The agents are so help full to assist you regarding any queries. Special Thanks to Carl Johanson who solved my query in very polite way.

Date of experience: July 5, 2023
Missouri
1 review
0 helpful votes
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Mspy is an excellent app!
May 16, 2022

More than a week ago I purchase mspy. I didn`t know that it is possible to get so much different information, from messages to videos, just after the installation of mspy application.
Now I am confident in what my kids are doing. EVEY day!

Date of experience: May 16, 2022
India
1 review
3 helpful votes
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I am very much happy after using this mspy app. I can look upto my child safety very easily. And customer care staff especially "Jason Weigel" helped me in resolving issue with very kind behaviour. Thank you Jason..

Date of experience: May 21, 2020
Oregon
1 review
1 helpful vote
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Install mSpy today
July 5, 2022

If you're like me, then you're always looking for ways to keep tabs on your loved ones. And there's no better way to do that than with mSpy. With this fantastic application, you can easily see all of their messages on each and every social media platform - without them ever knowing. It's the perfect way to keep an eye on your loved ones and make sure they're always safe. You can try to Install mSpy today and rest easy knowing that your loved ones are always within your reach.

Date of experience: July 5, 2022
Germany
1 review
0 helpful votes
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Great customer service
March 17, 2023

After running into some trouble with this app, I was ready to give up. But then I reached out for help—and I am glad I did! The support team went above and beyond to sort it all out; the issue wasn't even on their end. Eugene, in particular, was an absolute lifesaver! Despite initial hiccups, this app genuinely delivers excellent results — who knew?

Date of experience: March 17, 2023
GB
1 review
0 helpful votes
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Help me monitoring child's online activity
June 10, 2023

If you're a parent who wants to keep an eye on your child's online activity, mSpy is a powerful tool. With our app, you can easily track the websites your child visits, along with the search terms they use. We even let you view any photos or videos they share online. And if you want to take things a step further, you can use our app to block certain websites or content that you consider inappropriate for your child.

Date of experience: June 10, 2023