mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
It functions effectively even without rooting the challenging target phone, which I haven't bothered to do. I receive all outgoing keylogs, photos, videos, and phone numbers – that's more than sufficient for my needs.
I never considered myself the type to use a monitoring app, but when inconsistencies in my partner's stories grew, I tried mSpy. It was surprisingly intuitive. It turns out my suspicions were right, and I had been a blind optimist. Uncovering the truth was painful but necessary.
The software is functioning perfectly. Recently, it helped me identify that my primary school-aged child was experiencing cyberbullying from a few classmates. I installed this software to monitor my child's WhatsApp and gather evidence. Special thanks to Technical Support team who assisted me in mSpy installation.
After extensive discussion with an online representative of mSpy I made the decision to purchase mSpy only to discover that the application was not suitable for my devices operating system. I only discovered this once I received a login and instruction on how to install on device. I completed their online compatibility checker and could not find any further information that might suggest this product would not work on my iPhone 8. I specifically asked the online chat representative prior to purchase, if the application would work on my iOS (images below) and he advised me that it would work on any iOS 7 and above, again asked him if it would work the latest version of iOS, he confirmed it would.
I have now requested a refund which has been vehemently denied.
These ppl refuse to refund my money. I was never able to use the app and they kept telling me to hang in there and that they would fix the issue in a month. Never did. I have sent several emails with my customer id. They will not respond. Total scam. I will prevent everyone I know including on social media never to buy this product.
MSpy stands out as a superior child safety and monitoring application. Remarkably, it's the only app of its type that my 10-year-old couldn't navigate around. We've experimented with all the leading competitors, but none could match mSpy's comprehensive features and functionality. Additionally, its ease of installation and user-friendly interface make it the clear winner in our book.
A plethora of fake reviews can't save these people. Software often doesn't work and they will not give you a refund, whatever they promise on the site.
I had to call credit card company to get a refund.
We spent countless hours trying to get this to work and with their tech people only to have it stop working constantly. The tech folks pretended to be apologetic and offered a "free" month only if we left a positive review. It was a complete waste of time and money.
Dear Customer
Thanks for contacting us!
Provide us please with the following information:
- Your Customer ID.
- OR the e-mail address that you used while placing the order for purchasing mSpy.
As soon as we locate your account, we will do our best to assist you promptly.
Michael Bloomberg was the one who performed my service via chat to solve some of my doubts about mspy's features, he was very helpful and made himself very enlightening in his response, excellent service
MSpy is incredibly easy to use. Simply install the app on your phone and then access the information from any web browser. So whether you're at work or on vacation, you can always keep tabs on your phone.
Are you curious about what your kids are up to on their phones? Do you want to make sure they're not getting into trouble? Or maybe you just want to know where they are at all times. Either way, mSpy is the perfect solution for you. I checked it. IT WORKS!
I had doubts before purchasing and tried to figure out which parental app is better for me and will satisfy my needs. I`ve chosen mSpy parental app to track Snap-chat and have no regrets at all. Thank you.
Initially, I feared that mSpy might show me something I wasn't ready to see. To my surprise, it dispelled the myths. There were no secret affairs or lies; my partner was true to his words. In an odd way, mSpy reinforced our bond.
MSpy is the perfect application for those who are looking for a reliable and effective way to keep track of their loved ones. Installation is simple and straightforward, and the app does its job well, providing you with all the information you need. Highly recommended!
MSpy have a lot of cool features! It is a cutting-edge tracking app that allows you to monitor your children's activity on their devices. With mSpy, you can see exactly what your kids are up to on their phones or computers. You can view their text messages, phone calls, social media activity, and even their GPS location. So no matter where your children are, you can always know
After talking to 3 different people emma Clark finally got the app installed on my phone. I still can't log in to the site to monitor tho. So another 3 hours of trying to get support and I may actually be able to use it.
I have never even heard of mspy and they bombarded me with weeks of "you signed up for this $69 subscription and are on auto renewal, etc..." And they have an actual website with real phone service but conveniently are too busy to accept calls.
Dear Customer,
We regret to hear about your experience.
Please provide your customer information so we can identify your account and provide an efficient solution as soon as possible.
Thank you,
MSpy Team
The claim of not having to root the phone is false. Only after you subscribe do they point to sections of a blog that explains that too monitor social media you must root.
I even received additional emails telling me to upgrade to a more expensive subscription to access the additional features.
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
I tried to download update service and could not so Emma took the time to walk me through it was very patient in the most kindest rep I ever had because of that I will always be a lifetime customer in refer many people to you.
Biggest piece of $#*! spy app ever. Hit and miss on uploading call recordings. Will not track phone with gps turned off, unlike what they claim. Wish I would have found this site before I purchased. Can only hear one side of the calls that do upload, ect, ect.
Junk Period
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
Dear Customer,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
We’d love to resolve this as quickly as possible and find a solution that works for you. Currently, we have several ways to monitor an iPhone.
We would really appreciate it if you provide us with your correct Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and find the most compatible and suitable ways of monitoring your target device.
Thank you for your understanding and patience!