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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Texas
1 review
0 helpful votes
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Bad software Bad customer service
June 15, 2022

This software is complete garbage as is there customer service. I have been trying to get it to work for 3 weeks on my daughters phone. Now they want to remote log into her phone but I have to schedule an appointment for that, which my options are 2 am or another 2 weeks out. Their response is to offer me a 30%refund and continued use of software that doesn't work! I was lied to by the sales person it does not work the way I was told. I don't care what your refund policy says if your product doesn't work you give a full refund its just good business.

DO NOT BUY THIS SOFTWARE you will be out your money.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for contacting mSpy!

With this letter, we confirm that the partial refund has been successfully processed in your favor.

If you come across any other difficulties or questions, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Mixed feelings about mSpy
August 23, 2023

I have mixed feelings about mSpy. While it provides comprehensive monitoring options, the pricing seems steep for the features offered. The app works well, but I wish there were more affordable options with similar capabilities.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
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Confronted with Reality
January 31, 2024

I always believed that if he was cheating, I would want to know. MSpy provided that bitter knowledge. Seeing the messages was heartbreaking, but it empowered me to make informed decisions about our relationship.

Date of experience: January 31, 2024
Oregon
1 review
0 helpful votes
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Now I can track their location
July 5, 2022

Do you suspect that your partner is cheating on you? Or maybe you want to keep an eye on your kids and make sure they're not getting up to mischief? Either way, you need mSpy. MSpy is a powerful application that allows you to monitor someone's activities on their phone. You can read all their messages, see what social media they're using and even track their location.
It's the perfect way to spy on someone without them ever knowing. Thank you mspy!

Date of experience: July 5, 2022
Georgia
1 review
4 helpful votes
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A real rip off!
April 29, 2021

False advertising! They will tell u don't need physical access to the phone if u know the Apple ID and password! That's a lie! Now they want me to go hooking up computers and cables etc to the target phone! I just paid for a whole year!
I call and no one answers! I want a full refund!

Date of experience: March 30, 2021
Oregon
1 review
0 helpful votes
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WOW! It works wonderful
July 8, 2022

Professionals will take care of everything for you, ensuring that the mSpy software is installed correctly and discreetly on the target phone. You'll be able to monitor all activity on the phone remotely, including calls, texts, emails, and more

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Like
May 26, 2022

Difference between mspy and other parental control apps is impressive! I never thought that it is possible to get all info you need ( from photo up to location) with just one application. Mspy cover all my needs. Like it!

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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5 stars!
April 29, 2022

I want to say something! MSpy is the most reliable and powerful spy application available on the market. It helped me to spy on my wife and I was able to find out what she was up to. With this application, you can track her/his location, read her/his text messages, and even listen to her/his phone calls. MSpy is an essential tool for anyone who wants to keep an eye on their loved ones. 5 stars!

Date of experience: April 29, 2022
Hawaii
1 review
1 helpful vote
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I made a purchase for the safety of my child only to have this company lie and cheat out their customers. It has been 7 months since I made my purchase and have never used their software. It cannot be used and they lie on their website claiming easy installation and so forth. You have everything needed for the installation, so they claim. Until its time to do the install and they change things on you saying much more technical things are needed like a PC or MAC. Oh but if you have a HP running off windows they may be able to install it but you need to install a whole other software not related to mSpy onto your computer first and if this can't be done the list goes on and on with excuses why they can't offer a refund and you won't be able to use their service you paid for. Real quick to take your money and MONTHS being given the run around by their support team. I've already reported to the BBB. Worst company ever do not trust them. I expect my full refund.

Date of experience: June 23, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

We’d love to resolve this as quickly as possible and find a solution that works for you. Currently, we have several ways to monitor an iPhone.

We would really appreciate it if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and find the most compatible and suitable ways of monitoring your target device.

Thank you for your understanding and patience!

Texas
1 review
0 helpful votes
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This app makes big claims but doesn't offer half as much as it claims. After several attempts to get things kicking, I demanded a refund, and now it's my twentieth day waiting. Still no response and I get a deaf ear to all the complaints. Pathetic!

Date of experience: March 9, 2017
Illinois
1 review
0 helpful votes
Follow Ayanna T.
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I have two young children and, like any parent, I want to keep them safe. When I heard about mSpy, a phone tracking app, I was immediately interested. This app allows me to see what my children are doing on their phones, and it gives me peace of mind knowing that I can keep an eye on them. However, when I tried to install the app myself, I ran into some difficulties. Fortunately, the mSpy support team was there to help me. They remotely installed the app on both of my children's phones, and they did it quickly and professionally. Thank you mSpy for an excellent product and top-notch customer service!

Date of experience: April 19, 2022
GB
1 review
0 helpful votes
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I see who calls my daughter
July 17, 2023

Seeing who calls my daughter through the monitoring app has been both alarming and concerning. It brings to light the potential dangers she may face and fills me with a sense of unease, prompting me to take necessary steps to protect her and ensure her safety.

Date of experience: July 17, 2023
Ohio
1 review
1 helpful vote
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Mspy is the best monitoring app I've ever used. The application works fine. I have no delay. I see all logs that come to my account. Thank you so much for high quality. Mspy has definitely saved my life. I highly recommend this app to anyone who needs to monitor their children's activities or their employees' phone usage. Mspy is definitely the way to go!

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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Mspy is the best a phone tracking application
August 12, 2022

Mspy is a phone tracking application that allows users to monitor the activities of another person. By remotely accessing the target phone, mspy provides users with a wealth of information about the other person's whereabouts, activities, and social interactions.

With mspy, you can see exactly what your kids are up to when they're away from home, or keep tabs on your employees to make sure they're working when they're supposed to be. Mspy is a powerful tool that gives you peace of mind and security.

Date of experience: August 12, 2022
Virginia
1 review
0 helpful votes
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If you're looking for a way to keep tabs on your child's online activity, then mSpy is the perfect solution. With mSpy, you can see everything that your child does online, including what websites they visit, what photos and videos they share, and even who they're talking to. Plus, mSpy also lets you block certain websites and apps so that your child can't access them.

Date of experience: May 30, 2022
GB
1 review
0 helpful votes
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Highly recommend
May 11, 2023

If you want to keep an eye on someone's online activity without them knowing, mSpy is the perfect solution. This software gives you access to everything happening on the target device - from messages and emails to photos and videos. Plus, it's completely stealthy, ensuring you won't get caught. Don't let anyone fool you, when you need to find out the truth, mSpy is the answer.

Date of experience: May 11, 2023
Nigeria
1 review
0 helpful votes
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Great and excellent service I received from All Cracker Team. I thought it was gonna end in stories like the other fake hackers I had contacted earlier but so surprising they delivered on time. I was able to see through from my own phone without touching my partner's phone. I got real time GPS location, call logs, Social media, texts as far as retrieving deleted messages from the target's phone. Their remote access is top notch and I boldly recommend the services of All Cracker Team for professional hacking services. Reach out to them via Telegram:@allcreacker OR email: teamsuppo (@zohomail.com

Date of experience: April 29, 2024
Sergey V. mSpy Rep
9 months ago

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

GB
1 review
0 helpful votes
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A Source of Relief
January 31, 2024

Every parent worries that they don't know what their teen is up to. With mSpy, I caught glimpses of my child's online interactions and was relieved to know he wasn't involved in anything dangerous. It's reassured me that we're on the right track with our open-dialogue parenting approach.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Best for Samsung
April 3, 2024

I was looking for an app to track my daughter's social media, so I tried a bunch of them. Some did nothing, some offered only Facebook and Instagram. Then I rented mSpy for a month and realised that this was it. So many social networks and no routing for her Samsung.

Date of experience: March 24, 2024
Illinois
1 review
0 helpful votes
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I would like to thank mSpy for changing my life over the past three months. I was going through a tough time with my daughter and she ended up leaving home for two days. I didn't know what to do or where to turn. Thankfully, my friend Jane told me about mSpy. This app allowed me to track my daughter's whereabouts and see who she was spending her time with. It was such a relief to know that she was safe and I no longer had to worry about her constantly. Additionally, since I stopped pestering her with questions, our relationship has improved tremendously. I am so grateful for mSpy and all that it has done for me and my family. Thank you from the bottom of my

Date of experience: April 18, 2022