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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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California
1 review
3 helpful votes
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Like this app
July 5, 2022

I like mspy! This powerful software lets you see everything that's happening on the target device, including all incoming and outgoing communications. You can even view any images or videos that have been taken or shared. Plus, mSpy is totally discreet - the person being monitored will never know that they're being spied on. So if you need to know what someone is up to, mSpy is the best way to find out.

Date of experience: July 5, 2022
North Carolina
1 review
0 helpful votes
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Scam - will not refund your money
February 27, 2022

I purchased this to monitor an iPhone (ID #*******) and it does not work. I have contacted the tech support team via chat multiple times in the last 10 days and each time have been told to do something different to get the service to work. I spent over an hour with their remote access team, uploading a completely different app (AnyTrans) to allow me to see the information from the phone but that does not work. I am within the 14 day window to ask for a refund, knowing that I have tried every possible option, and I am now at day 13 and have requested a refund but they declined and told me to contact their remote access team to again mess with trying to get this to work. (See the screenshot below.) If there's really something different they want to do this time, I'm not sure why they didn't do it the first time around. I feel like they just want to move out of the 14 day refund window so they can tell me I'm no longer eligible. This seems like a total scam and waste of money.

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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MSpy is completely undetectable
June 29, 2022

With mSpy, I can track someone's phone location, see their text messages, and even listen to their phone calls. And best of all, mSpy is completely undetectable - so whoever I`m tracking will never know they're being tracked.

Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
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MSpy is the perfect application
May 18, 2022

It can be really helpful to have a second set of eyes watching over your loved ones – especially when you can't be there yourself. MSpy is the perfect application for just that. It gives you the peace of mind of knowing what's going on in real-time, no matter where you are in the world. Whether you're looking for ways to keep tabs on your kids or your spouse, mSpy has got you covered.

Date of experience: May 18, 2022
Illinois
1 review
16 helpful votes
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Do Not Buy this.
October 15, 2015

This software is absolutely crazy and should be 100% illegal. I don't know what kind of sick person would buy something to spy on another person even if it is there kids. Have people forgotten how to respect another persons privacy? Would you like it if someone could read through your whole phone? You people are sick for even thinking about making this purchase.

Date of experience: October 15, 2015
Virginia
1 review
0 helpful votes
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Niiice!
August 21, 2022

If you're like most parents, keeping your children safe is always a top priority. But in today's digital age, it can be difficult to keep track of their online activity. That's where mspy comes in.

Mspy is a fast and effective way to monitor your child's iPhone activity. With just a few clicks, you can see everything they're doing online, who they're talking to, and what they're looking at.

Date of experience: August 21, 2022
GB
1 review
1 helpful vote
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Need time for set up
June 10, 2023

If you're considering using the mSpy app, it's important to know that it takes some time to set up. In fact, it took me half a day to get everything in order. However, I can confidently say that it was completely worth the time and effort. The app's features have been incredibly helpful and have provided me with peace of mind. I want to thank the mSpy support team for their professionalism and patience throughout the setup process.

Date of experience: June 10, 2023
Florida
1 review
1 helpful vote
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Thankful for this creation!
April 27, 2022

I was looking for an app that makes spying on my loved ones, but now I look no further than mSpy! This app is simple to install and even easier to use, making it the perfect choice for anyone looking to keep tabs on their spouse, child, or employee. So why wait, anyone can get mSpy today! Thankful for this creation!

Date of experience: April 27, 2022
California
1 review
0 helpful votes
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Very well
October 3, 2022

Mspy is incredibly easy to use - simply install it on the target phone and then access the info from your own device. You'll be able to see everything that's going on without the other person ever knowing, making mspy the perfect choice for anyone who wants to keep tabs on someone else.

Date of experience: October 3, 2022
Arizona
1 review
11 helpful votes
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Horrible
July 17, 2020

Horrible company. Still waiting on a refund 3 months later and they claim they will take 9% out as a "fee". App doesn't work if 2 factor authentication is on and their customer support is a joke usually taking about a week to even get a response. My advice: don't use them.

Date of experience: July 17, 2020
India
1 review
0 helpful votes
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Not supporting IPhone
March 13, 2022

I have told, it supports Iphone in the chat, but after buying came to know, most of the softwares like whatsapp and all can not be monitored. Then I ask for the refund and their customer support is very very very poor and dummy. They not refund me. Waste software, dont buy this one by seeing their website

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2022
Illinois
1 review
0 helpful votes
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I have two kids, so when I heard about mSpy I was immediately interested. With everything that's going on in the world today, it's more important than ever to keep track of our children. But when I tried to install the app, I ran into some difficulties. Luckily, the mSpy support team was there to help. They were able to remotely install mSpy on both of my kids' phones, and they did it quickly and professionally. I'm really grateful for the app and the excellent service. Thank you!

Date of experience: April 19, 2022
GB
1 review
10 helpful votes
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Scam! Avoid!
September 24, 2023

The app is very complicated to instal and took many hours. There is no assistance. It does not perform as advertised once installed either by linking with the target phone or via iCloud set up.
An additional unauthorised £43.58 charge was debited to my card.
My demand for a refund of the £81.07 is being ignored.
I would challenge the authenticity of any satisfied customer review.
AVOID, AVOID, AVOID, AVOID.
SCAMMERS!

Date of experience: August 25, 2023
RU
3 reviews
3 helpful votes
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Very, Very, Good
July 22, 2015

MSpy, a perfect application for any parent who wants to know what their child is involved in the Internet, and indeed any monitor its activity using a mobile phone. This task this application copes well. So I left them quite enough, the benefit of which it bought it for $ 35 and have never regretted, because now I know where my child is and what he usually does. I use it for about a month and no failures was not with him, so I advise him.

Date of experience: July 22, 2015
Georgia
1 review
1 helpful vote
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Purchased the ap in an attempt to track snapchat on an iphone of one of out children. After purchasing was told that snapchat was not available - could only track text messages and browser history. Requested a refund 1 day after purchasing and the company has refused to refund, claiming their website disclosed this. Unless your looking to only track texts and internet, I would absolutely steer clear. Customer service is non-existent.

Date of experience: May 25, 2018
Sergey V. mSpy Rep
over a year old

Dear Tony,

Thank you for sharing your experience!

Please, be informed that Snapchat has strong security and at the moment it cannot be monitored on iPhones by any software. It is possible to monitor Snapchat with mSpy only on a rooted Android device.

Please, provide your Customer Information so we can identify your account and help as soon as possible.

MSpy Team

Missouri
1 review
0 helpful votes
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MSPY HAS A LOOOOT OF USEFUL FEATURES
May 18, 2022

Worried about what your son or daughter is up to? So am I! MSpy has you covered! This powerful app allows you to track all activity on the target phone, including calls, texts, websites visited, and more. You can even see deleted messages and blocked contacts! MSpy is undetectable and easy to use - just install it on the target phone and let it do its thing. Don't worry about a thing - with mSpy, you'll have all the info you need right at your fingertips.

Date of experience: May 18, 2022
Nigeria
1 review
2 helpful votes
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Excellent
June 27, 2017

The customers support service is just excellent. I mean, I am even a bit embarrassed for acting like a mad woman, I thought their app didn't work.It appeared that I needed to root my android and yep, after that everything works.

Date of experience: June 27, 2017
Alabama
1 review
1 helpful vote
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Total Ripoff
July 17, 2021

They promised text and email monitoring, once I purchased was informed I could not monitor those due to it being an IPhone 11, filed a refund request and was told they would put my account on hold until they figured a way around the iPhone 11 security. No refund. Don't use MSpy it is a total scam

Date of experience: June 17, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

I understand how frustrating this problem has been for you. Please be informed that we have several solutions for iPhone monitoring today, so we would kindly ask you to provide us with your Customer ID and we can identify the most compatible and suitable for your target device.

Again, I’m deeply sorry this has happened to you.

Looking forward to hearing from you.

Australia
2 reviews
0 helpful votes
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Doesn't work
August 30, 2021

This does not work. I have an email from them apologising it didn't work on iPhone however they refuse to refund suggesting there may be a future fix. That was a year ago. I have now asked for the fix or a refund. I have an email from them stating they will not refund even though they admit I will not be able to make it work! So essentially it is a scam they say it will work upfront (knowing it won't), take your money, and refuse to refund in spite of the fact they have data showing I haven't used it. They know when they sell it to you it isn't going to work, they will take your money regardless and won't give it back even though the only thing you have done wrong is trust them. I feel strongly about these companies that choose to rip off knowingly.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
California
1 review
4 helpful votes
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Dont TRUST them at all. They said we can monitor every activity and charge lot of money and when i install it failed to monitor and when i reached them they say they dont support this device. I contacted them before purchasing itself and they said iPhone covers in their devices. But after installing it, it completely failed and the product is completely useless. Dont waste your money. Look for any alternative product. Dont buy this. These people are misleading and robbing money from customers like us.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023