Overview
mSpy has a rating of 4.2 stars from 2,140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
They promised text and email monitoring, once I purchased was informed I could not monitor those due to it being an IPhone 11, filed a refund request and was told they would put my account on hold until they figured a way around the iPhone 11 security. No refund. Don't use MSpy it is a total scam
This does not work. I have an email from them apologising it didn't work on iPhone however they refuse to refund suggesting there may be a future fix. That was a year ago. I have now asked for the fix or a refund. I have an email from them stating they will not refund even though they admit I will not be able to make it work! So essentially it is a scam they say it will work upfront (knowing it won't), take your money, and refuse to refund in spite of the fact they have data showing I haven't used it. They know when they sell it to you it isn't going to work, they will take your money regardless and won't give it back even though the only thing you have done wrong is trust them. I feel strongly about these companies that choose to rip off knowingly.
Dont TRUST them at all. They said we can monitor every activity and charge lot of money and when i install it failed to monitor and when i reached them they say they dont support this device. I contacted them before purchasing itself and they said iPhone covers in their devices. But after installing it, it completely failed and the product is completely useless. Dont waste your money. Look for any alternative product. Dont buy this. These people are misleading and robbing money from customers like us.
I have been using mSpy for over two years now and I am very happy with it. I originally started using it to keep an eye on my son's phone usage, but it has also been a great help in his school life. I can see who he is talking to and what they are talking about, which has been a big help in keeping him on track. Thank you so much for this app!
A couple of times tom Malkovich rooted my phones and every time it was perfect work, even when once one of my phones was problematic but he managed to solve the problem. The whole team very professional and always ready to answer my calls. Looking forward to continue using mSpy in the future and I will certainly recommend to anyone who asks me.
I wasn't sure how to use a phone tracker at first, but mSpy was very easy to set up. Now I can see my daughter's text messages and make sure she's not talking to anyone strange. MSpy gives me a sense of security.
As of today's date, January 1,2024, I would like to add that mSpy's performance on Android devices is commendable. The app runs smoothly and provides comprehensive monitoring capabilities, making it a highly recommended tool for parents who wish to keep tabs on their children's Android device usage. However, its iOS functionality needs improvement.
Being in a long-distance relationship made me feel anxious sometimes. Using mSpy gave me insights into who she talked to and what she shared. Seeing nothing amiss actually built my trust. It's not about spying; it's about not feeling left in the dark.
This product is generally used by people
Who wants to track the device of their kids or staff. The worst part is, the mobile notification continuously shows a security breach notification for this software, which means you can't use this product without notifying the user.
Is this a Joke?
Also, they forcefully keep the auto renewal on and do not refund the money in case they charge you without notifying you before the renewal. This is highly unprofessional approach and hence anyone who is buying this for even trial period should avoid this product.
Dear Deep,
I appreciate you sharing your experience, and I'm genuinely sorry for the challenges you've encountered with our product. Your feedback is important, and I understand the concerns you've raised.
I apologize for any inconvenience caused by the continuous security breach notifications and the issues related to the auto-renewal feature. This falls short of the standards we aim to uphold, and your insights are valuable in highlighting areas for improvement.
I assure you that we take your feedback seriously, and we are actively working to address these issues internally. If there are specific details you would like to share or if you have further concerns, please feel free to provide more information.
Once again, I apologize for any frustration caused, and we appreciate your patience as we work towards enhancing our services.
If you're looking for a top-notch phone spying application, look no further than mspy! Their support team is incredibly responsive and always there to help with whatever you need. The app itself is packed with features and very user-friendly. Thank you mspy for developing such a great product!
With mSpy, you can see exactly what your child is doing online, and you can even set up restrictions to limit their screen time or block certain websites. So if you're looking for a way to keep tabs on your child's online activity, mSpy is the perfect solution.
While mSpy does describe their service's compatibility and "no refund" policies in their online literature, I like many here, did not read the fine print before signing up. And also like others here, I discovered within minutes that the phone I need to monitor is not compatible, making the service completely useless for me, and that mSpy refuses to issue a refund. They lamely offered an extension of a month or a downgrade to "basic" - neither of which I can use due to the incompatibility issue... and they know it.
Buyer beware - read all the fine print before you click "Purchase"!
Hello David,
We apologize for all the inconvenience caused.
Our refund policy is clear and available for all the potential customers online, nothing is hidden, as well as the compatibility section. Moreover we have a Live chat, where you can consult about the compatibility of your device. That is why the reason " My device is not compatible" does not suit our refund policy.
In case you have any further questions, please contact me directly.
Regards,
Veronica Jones
CC Head
veronica.jones@mspy.com
I've been using mSpy for years now, and it's been a solid parental app for me. There were a few glitches along the way, but the mSpy customer support team has always been there to help out and resolve any issues. It's possible that the problem was more with the smartphone's quality than the app itself.
If you're looking for a top-quality phone monitoring solution, mspy is the answer. Our innovative application works quickly and easily, so you can get started right away. Installation is simple and takes just a few minutes, so you'll be up and running in no time. And our friendly support chat is always available to answer any questions you may have. Thank you for choosing mspy!
After paying the subscription fee, I realized that this won't work for me. Immediately I sent them a message to ask for a refund and these scams never did. They want 7 days to pass so that they will reply and say 7 days has passed and we cannot refund you. I hate these scams because they too fast when it comes to taking money from our accounts but they will not follow on the emails you sending them after that. I will only remove my review after getting my refund.
Dear Customer, thank you for choosing mSpy!
Please accept our sincere apologies for these temporary inconveniences.
Please provide me with your customer ID so that i can check it further and offer an alternative for you.
Looking forward to hearing from you.
In addition to its undetectable and efficient stealth mode, mSpy also provides a user-friendly interface, making it easy to navigate and utilize its features. The customer support is responsive and helpful, ensuring you have a smooth experience while using the app. Overall, mSpy offers a well-rounded solution for discreet monitoring needs.
When it comes to infidelity, there's no surefire way to catch a cheating spouse. But if you're suspecting that your other half is up to no good, mSpy can give you the peace of mind you need. MSpy is a powerful tracking software that allows you to monitor all activity on your spouse's device - from texts and calls to GPS location and social media usage.
I purchased a basic 1 month for 19.99 got two updates all month from the target phone to find out i have been charged an additional £53 for nothing contacted them i was told its non refundable offered me 50% back so for 1 month basic 2 updates it has cost me £43.99 complete rip off joke of a company avoid them at all costs
Dear Customer,
We regret to hear about your bad experience at mSpy.
Please provide your customer information so we can identify your account and provide an efficient solution as soon as possible.
Thank you,
MSpy Team
Mspy is the best tracking app ever apart from that their customer service in live chat conversations gave me so much satisfaction by clarifying my concerns about the software...Good service Henry Wright at customer service department
If you're looking for a powerful and versatile tool to help you keep track of your messages, then mSpy is the perfect choice. With mSpy, you'll be able to see all of your messages from social networks in one place, making it easy to stay on top of everything. Mspy also offers a variety of other features that make it an essential tool for anyone who wants to stay connected and informed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
I understand how frustrating this problem has been for you. Please be informed that we have several solutions for iPhone monitoring today, so we would kindly ask you to provide us with your Customer ID and we can identify the most compatible and suitable for your target device.
Again, I’m deeply sorry this has happened to you.
Looking forward to hearing from you.