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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Florida
1 review
11 helpful votes
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I feel much better with this app!
April 29, 2022

It is a great app and it works like was promised in the promotion! This app is totally legal, and it's easy to use. Just install mSpy on your husband's phone, and you'll be able to see everything he does. Keep tabs on his text messages, call history, email, social
I feel much better with this app!

Date of experience: April 29, 2022
Oregon
1 review
0 helpful votes
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Keep your kids safe with mSpy as I do!
May 23, 2022

Do you think kids might be talking to dangerous people or visiting inappropriate websites? MSpy is the perfect solution for you! With this monitoring application, you can see everything they are doing on their phones and computers – no matter where you are. You can even block certain websites and apps so they can't get into trouble.

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Not exactly a seamless experience.
August 24, 2023

Alright, so I thought mSpy could help me manage my company phones better. And well, it did help to an extent. The call logs and message tracking were handy for keeping tabs on communication. But honestly, setting it up was a bit of a puzzle, and I had to reach out to their support a couple of times. Not exactly a seamless experience.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
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Discovering Hidden Strains and Strengths
February 2, 2024

I dreaded what I might find with mSpy, but thankfully, it only showed me my daughter's deep compassion for a friend going through a hard time. It sparked a talk about empathy and the importance of being there for others. This app gave me a new perspective on my child's character.

Date of experience: February 2, 2024
California
1 review
0 helpful votes
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Thank you mspy support team!
June 21, 2022

Thank you mspy support team! You were very professional and helped me within minutes. Mspy is a great monitoring app - it helps keep track of my texts, emails and social media activity. It's also really handy for catching up on missed calls and appointments. Thank you again for your help!

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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MSpy is a powerful monitoring application
May 31, 2022

MSpy is a powerful application that helps you keep track of your employees, children, and spouse. It is reliable, dependable, and easy to use. MSpy provides a comprehensive view of all activity on the monitored phone, including call logs, text messages, GPS location, web history, and more. You can also set up alerts to be notified of specific activity. MSpy is an essential tool for anyone who needs to monitor cell phone activity.

Date of experience: May 31, 2022
Latvia
1 review
0 helpful votes
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I have purchased a 3 months subscription of MSpy plus premium support. After 5 days I have asked for refund because the app didn't work at all. I have contacted the billing support several times and everytime they promised to respond within 3 working days - I have never received any response. Now, even though my subscription should still be active even the chat doesn't work anymore. It keeps showing that the agents appear and then immediately disappear from the chat. This is what they call premium support! What a waste of money.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Thanks this app I discovered that my 12-year-old daughter was communicating with strangers on the Internet. I was shocked and anxious. It's a scary realization that your child may be in danger without even realizing it, but it's important to approach the situation with understanding and support rather than anger and blame. I've decided to be more attentive, spend more quality time with my daughter, and educate myself on how to recognize and prevent online predators. In this digital age, it's crucial that we equip ourselves and our children with the knowledge and tools to navigate the Internet safely.

Date of experience: April 21, 2023
Netherlands
2 reviews
5 helpful votes
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Very good specialist.
March 29, 2019

Ms. Morgan Lewis did a fantastic job taking of my needs. She is no doubt a person that will take a correct course of action rather than the opposite. Her subject matter expertise is also amazing. She represents mSpy in a very professional manner. Thank you.

Date of experience: March 29, 2019
Texas
1 review
8 helpful votes
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DO NOT USE!
August 10, 2021

The amount of help from the company coupled with the average response time via email being 9-14 days on average is terrible. The features promised are not available. I paid for 3 months in advance, ask to cancel with a refund within days due to lack of promised features only to be told all they can offer is to chat with me about install. There are no customer service numbers, no guarantees, no help whatsoever. They wouldn't even refund the remaining two months. Stay away, any other service has to be better than this.

Date of experience: July 11, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.

Thank you for your understanding and patience!

Virginia
1 review
0 helpful votes
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Mspy review
August 9, 2022

Looking for a way to keep tabs on your kids or employees? MSpy is the perfect solution! With this helpful app, you can see everything that's going on with the device, from texts and calls to GPS location and social media activity

Date of experience: August 9, 2022
Ohio
1 review
0 helpful votes
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I really like this app
June 8, 2022

MSpy is more than just a simple tracking app. It's designed to give you peace of mind and keep tabs on important aspects of your life. With mSpy, you can track your messages, monitor your social media activity, and even see where your kids are at any given moment. All what you need from the target phone you can find into your account. Its cool!

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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I chose this app for myself
January 2, 2024

I've tried many different apps to regulate my children's screen time. This one stands out as the best in terms of value and efficacy for us. I really value being able to oversee all of my kids' online behaviors. I plan to continue using it throughout this year. Recommend for every parent.

Date of experience: January 2, 2024
GB
1 review
0 helpful votes
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Only child content
April 3, 2024

Caught my little surfer dude on a 'no-no' wave, but mSpy's website blocker put up the perfect safety net. That's why I was relieved when I discovered mSpy's website blocker feature. It allows me to customize which websites I want my child to have access to.

Date of experience: March 24, 2024
Virginia
1 review
0 helpful votes
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Mspy is the best!
August 7, 2022

If you're looking for a way to keep tabs on what your kids are up to, or you want to make sure your employees are being productive, then mSpy is the perfect solution. With mSpy, you can see all of the device's activities, including texts, calls, GPS location, and even social media and website activity. And because it's a safe application, you can rest assured that your data is protected.

Date of experience: August 7, 2022
India
1 review
0 helpful votes
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Service is helpful till its working,... once it stops, They will not help u or refund ur money. Its always a wait of 50 mins. If we could have the target device for so long, why would we use this service. No one replies to mails from billing dept. Agents dont help. I was made to wait for 3 days and again i was told to wait for 50 mins!

Date of experience: July 17, 2022
Australia
1 review
1 helpful vote
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Tracking cellphones and getting an accurate report has been a bit worrisome, thanks to shifttox_cod on instagram whose service helped me locate certain cellphones without breaking a sweat. His service made me know that the internet has become the most common method of cheating nowadays, either emotionally or physically. Taking a few extra steps in getting what would serve as proof for leaving a toxic relationship, to see who your spouse texts or chats with on social media isn't a bad idea, I'd recommend you reach out shifttox_cod on instagram.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Illinois
1 review
0 helpful votes
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5 stars! Mspy is the app that gives you peace of mind. With it, you can keep track of your loved ones' social media communications and make sure they're staying safe and out of trouble. Mspy is also great for business owners who need to monitor their employees' activity - make sure they're not wasting company time!

Date of experience: April 20, 2022
Illinois
1 review
0 helpful votes
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If you're looking for the best parental control application on the market, look no further than mSpy. MSpy is easy to use and navigate, and provides detailed instructions on how to get started. With mSpy, you'll be able to keep track of your children's online activity and ensure that they're staying safe while surfing the web.

Date of experience: April 20, 2022
Florida
1 review
0 helpful votes
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Purchased Mspy to track my daughter who was having troubles and the program was never compatible for whatever reason. They offer a money back guarantee which is absolutely false. After months of back and forth with Dean Blake the customer service manager I continued to get an offer of "we are unable to provide a refund but we hope you reconsider using the benefits of the subscription". It was physically impossible to use their service yet they do not back up the money back guarantee. I would never recommended this service to anyone!

Date of experience: April 12, 2021