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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Texas
1 review
0 helpful votes
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Very Misleading
August 1, 2022

After signing up, found out most of what they advertise is false. First, it doesn't refresh every 5 minutes. Worse, it doesn't actually capture text messages. When I reached out to support they said, "Great! In this case we can offer you to install Anytrans app." And that would require their agent to log in to our computer to set this up.
Huh? No chance in the world I am letting an agent log in to my computer. Total false advertising. Do not sign up for this service.
Digging around their support page, found this https://help.mspy.support/hc/en-us/articles/*******818-Anytrans-FAQ
None of this matches up with what they advertise.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!

Please accept our apologies due to the inconvenience caused by this problem. Your refund request was sent to the billing department for additional investigation at the highest priority. You will get a reply within the next 24 hours.

Thank you for your understanding and patience!

Illinois
1 review
1 helpful vote
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MSpy is very user-friendly and easy to install
April 18, 2022

As a busy parent, I was immediately interested in mSpy when I saw it advertised. With two kids, it's essential to have a way to keep track of their whereabouts and make sure they're safe. I was pleased to find that mSpy is very user-friendly and easy to install. I had some difficulties at first, but the support team was extremely helpful and resolved my issue quickly. I'm very impressed with the app and grateful for the excellent service. Thank you mSpy!

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
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I Knew I Shouldn't Marry Him
November 2, 2023

This app saved me from a bad marriage. I was able to uncover the truth about my then-fiance. Just before our wedding, I found out that he had been cheating on me and the only way I could do it was with mSpy.

Date of experience: November 2, 2023
Oregon
1 review
0 helpful votes
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Mspy more useful that you think!
May 26, 2022

Do you want to know what your children are up to at all times? Or maybe you want to make sure your employees are being productive during work hours? Either way, mSpy is the perfect solution for you! MSpy is an undetectable monitoring app that lets you track all activity on a target device, including text messages, call history, GPS location, and much more.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Very grateful!
May 26, 2022

Is your child spending too much time on their phone, too? Are you worried about what they might be doing online, `cause I do! MSpy can help you put your mind at ease, for true. MSpy is a powerful cell phone monitoring app that lets you track your child's online activity, including their text messages, social media usage, and website visits.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Best of all, mSpy works discreetly in the background, so your child will never know that they're being monitored. So if you want to keep your child safe from online predators and harmful content, be sure to install mSpy on their device today.

Date of experience: June 14, 2022
Virginia
1 review
4 helpful votes
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MSpy review
June 21, 2022

MSpy is the perfect way to keep track of your kids without being too intrusive. With its GPS tracking feature, you can always know where they are and make sure they're safe. Plus, its usage monitoring lets you see what apps they're using and how much time they're spending on their devices. So whether you're a worried parent or just want to keep tabs on your kids, mSpy is the perfect solution!

Date of experience: June 21, 2022
GB
1 review
0 helpful votes
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Monitoring our company phones' data usage
August 24, 2023

I run a small business, and mSpy has been a tool for monitoring our company phones' data usage. It helps us identify any unusual spikes that might indicate unauthorized activity. This has been a great way to ensure our resources are used efficiently.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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I am amazed by mSpy!
May 3, 2022

I recently installed the mSpy app on my son's iPhone, and I am amazed by all the information and features it provides. Not only does mSpy allow me to access his phone activity at any time, but it also gives me real-time updates on what he is doing. Whether I need to check his text messages, web browsing history, or location, mSpy makes it easy to get this information with zero delays.

Date of experience: May 3, 2022
Ireland
1 review
1 helpful vote
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Please avoid using this software and company. The software never fully works and many of the options fail after a few days. But most of all the company will try to cheat out of your money. They put pop up ads for renewal subscriptions on your software home page, and if you accidentally touch the pop up ad it will renew the subscription and debit the amount from your account. This happened to my account one day after I had renewed the subscription. I request a refund but this company does not do refunds under any circumstance. Their refund policy basically rules out every option. Scam operation please avoid at all costs.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Oregon
1 review
0 helpful votes
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Mspy is veally fine
September 30, 2022

WIth mspy you can even view deleted messages and call history.
Plus, this app is completely undetectable, so the person being monitored will never know they're being spied on. So if you're looking for a way to discreetly keep tabs on someone, mspy is the perfect solution.

Date of experience: September 30, 2022
GB
1 review
0 helpful votes
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Tracked lost work laptop
April 11, 2024

As a freelancer, my laptop is essential for my work. Losing it at a coffee shop sent shivers down my spine. Thankfully, I had mSpy pre-installed for employee monitoring (with my team's knowledge). The location tracking feature helped me pinpoint the laptop's location and reunite with it quickly.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
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It works! Recomended!
July 27, 2022

With mSpy, you can see how often someone uses their phone, what apps they're using, and even read their text messages and monitor their call history. The app is also handy for tracking down a lost phone or for keeping an eye on your child's phone usage.

Date of experience: July 27, 2022
Illinois
1 review
4 helpful votes
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Absolutely horrible
June 5, 2022

I purchased the product on Monday. Loaded it onto iCloud. Only received ONE update on the app and it was a minute after putting it on the phone. Since then I've gotten no updates. The phone has been backed up to iCloud numerous times. I've tested and not gotten anything. I've emailed support NUMEROUS times and have yet to receive a message back. My subscription days left goes down every day and I have yet to even be able to get anything from them. Horrible program and horrible customer service. Waste of money!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2022
Illinois
1 review
0 helpful votes
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If you're looking for a phone tracking app that will give you all the information you could ever want on someone's phone, then you should try mSpy. I've been using it for a while now and I highly recommend it. The Premium mode has a lot of benefits that make it worth the purchase price. It gives you access to all of the target phone's information almost immediately, and the updates come without any delay. You can also see deleted messages and track the phone's location in real time. Overall, mSpy is an awesome phone tracking app that I highly recommend trying.

Date of experience: April 18, 2022
Nigeria
1 review
1 helpful vote
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Very poor service
June 19, 2021

I hope after reading this review, you still don't end up using Mspy because they will fail you. I can believe they didn't offer me the service they advertised and kept on charging. Don't fall for this, take a look at the image I attached for some vital information you might need!

Date of experience: May 20, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

I’m sorry to hear about your disappointment with us and I would like to personally assist you with making things right.

We would kindly ask you to specify your issue in detail and we would really happy to solve it as soon as possible.

Please provide me with your customer ID so that we can check it further and offer an alternative for you.

Thank you for your understanding and patience!

GB
1 review
0 helpful votes
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I don't like how work social media features
July 17, 2023

While I have reservations about the functionality of the social media features on this monitoring app, overall, I find it to be a decent application. It gives me valuable insights into various aspects of my target's activities. Despite this limitation, the app serves its purpose adequately and offers functional monitoring capabilities in other areas.

Date of experience: July 17, 2023
Oregon
1 review
0 helpful votes
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Super high quality!
June 29, 2022

Mspy is a monitoring app that has revolutionized the way parents can keep track of their kids. With mspy, there is no delay in seeing logs, and all logs are automatically sent to your account. Mspy is also great for businesses who want to track employee productivity. Thank you so much for high quality!

Date of experience: June 29, 2022
Colorado
1 review
1 helpful vote
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I'm on an android phone and the app partially worked for about a week, then it started giving me a message that the phone was not communicating with mspy anymore and would need to be re-installed. Re-installing is time consuming and somewhat tricky. After re-install it only works for a day or two and then fails again. I purchased an annual subscription and basically got only a week of useful function - I would avoid purchasing this software if I were you.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2022
Florida
1 review
0 helpful votes
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Awful Company
October 5, 2023

This app does not work. Their 14-day trial is a lie. They will charge your card immediately and then when you discover it doesn't work and messes up your phone within a day, they will deny your refund. Customer service is rude and unhelpful. Do not make the same mistake I did.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2023
Sergey V. mSpy Rep
over a year old

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.