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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Florida
1 review
0 helpful votes
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MSpy opened my eyes...
April 27, 2022

I never would have thought that something like this existed, but it turns out that there are plenty of applications that can help you spy on your spouse. This one in particular was incredibly useful to me. Within a few clicks, I was able to see everything my wife had been up to behind my back.

Date of experience: April 27, 2022
Maryland
1 review
6 helpful votes
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I'm in the process of filing a lawsuit - If anyone is interesting in joining. 6 days into using the app it stop working. M Spy was set to automatic billing without my knowledge. I called the same Day the Billing was renewed. Meaning I never once used the service after the renewal and I cannot get a full refund. They have told me the systems will automatically put you on auto renewal. I am contacting attorneys about a possible class action suit if I can not get a full refund.

Date of experience: August 8, 2017
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for sharing your experience!

Please, be informed that automatic renewal can be enabled during the first purchase. If your automatic renewal is enabled there should be two emails notifying you about automatic renewal.

Please, provide your customer information so that we can resolve your issue effectively!
Best Regards,
MSpy Team

California
1 review
0 helpful votes
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MSpy is perfect! Thank you!
April 21, 2022

MSpy is the perfect way to keep an eye on your child's phone activity. With mspy, you can see every message and chat conversation, read all web pages visited, and track all GPS locations. With this app, you'll be able to protect your child from online dangers and ensure they're always safe.

Date of experience: April 21, 2022
Missouri
1 review
0 helpful votes
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MSpy is the perfect way to calm myself
May 18, 2022

MSpy is the perfect way to keep your loved ones safe and in check. This discrete app allows you to see all of their activity, whether it be calls, texts, emails or social media. You can even track their location! With mSpy, you'll have piece of mind knowing that you can always keep tabs on what they're up to.

Date of experience: May 18, 2022
Ohio
1 review
0 helpful votes
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Mspy review
August 7, 2022

If you're like most people, you probably have a lot of important information stored on your phone. Whether it's sensitive business information or personal pictures and messages, you don't want anyone else getting their hands on it. But what if there was a way to keep an eye on your phone's activities, without having to constantly check it yourself?

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Thank you mspy!
June 14, 2022

The mspy app is a great tool for parents who want to protect their children from viewing inappropriate content online. With this app, I can monitor my child's internet usage and make sure they're only viewing age-appropriate websites and material. I'm grateful to have this peace of mind, and I know other parents will be too. Thank you mspy!

Date of experience: June 14, 2022
Florida
1 review
0 helpful votes
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This powerful software impressive!
April 29, 2022

Looking for a reliable, affordable way to keep tabs on your loved ones? I can say for sure it is mSpy! This powerful software provides you with all the information you need to feel safe and secure – whether they're at home or out on their own. For me installation was simple and straightforward, and their customer service is always available to help out if you have any questions. Love it!

Date of experience: April 29, 2022
Florida
1 review
0 helpful votes
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When Melissa's (my sister`s) kids started spending more and more time online, she became worried about what they were getting up to. She had heard about mSpy and decided it was the perfect app for parents who want to keep tabs on their children's activities. With mSpy, she could see all incoming and outgoing calls, text messages, and emails; view photos and videos; track GPS location; and more. Melissa felt much better knowing that she could monitor her kids' activities whenever she wanted, that why I decided to purchase it too! Thanks to mSpy, we could rest easy knowing that our kids were safe!

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
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Control my son's internet activity
July 14, 2023

Monitoring the amount of time my son spends on his phone has been an eye-opening experience. It revealed the extent to which he was immersed in digital distractions, leading to reduced productivity and limited real-world interactions. Taking proactive steps to limit his screen time has helped create a healthier balance in his life, fostering a greater focus on other activities and strengthening our parent-child bond.

Date of experience: July 14, 2023
GB
2 reviews
0 helpful votes
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As a busy parent, I often worry about my kids' safety online. MSpy has been a game-changer for me. It allows me to monitor their social media activities, view their messages, and even track their location in real time. The peace of mind I get from knowing they are safe is truly invaluable. The software is user-friendly, and the features are exactly what I needed.

Date of experience: July 25, 2023
Florida
1 review
2 helpful votes
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You deserve to know the truth
April 27, 2022

You deserve to know the truth. MSpy is the app that will help you uncover it. With this powerful piece of software, you can track all activity on your child or spouse's phone, as well as their location at all times. This information gives you the power to finally make informed decisions about their safety and well-being. Don't let yourself be in the dark anymore!

Date of experience: April 27, 2022
North Carolina
1 review
1 helpful vote
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SCAM!
October 28, 2020

This "product" is a scam! Do not purchase! I purchased this product only to find out after several days of not being able to access any reports that they were having "issues" with the apple servers (I have an iPhone). When I explained that my need for the product was time sensitive and requested a refund I have been getting nothing but the run around. They offer all sorts of "alternatives" like 50% off, freezing services, etc. I have repeatedly refused and requested a refund and have now heard nothing back from them! It's time for a class action lawsuit.

Date of experience: September 28, 2020
Sergey V. mSpy Rep
over a year old

Dear Customer,

We regret to hear about your experience.
Our Billing Department did confirm that the refund has been successfully processed in your favor.
Please check the latest correspondence with our Billing department to resolve your issue as soonest.
In the meantime, the issue with Iphones monitoring has been already fixed by the development team.
If you have any other questions please let us know.

Thank you,
MSpy Team

Virginia
1 review
0 helpful votes
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More that just fine!
July 4, 2022

If you're like most parents, you want to do everything you can to keep your children safe. And that's where mSpy comes in. MSpy is a cutting-edge parental control app that lets you monitor your child's activity on their phone - including text messages, call history, location, and more.

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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Highly recommend this service!
April 19, 2022

If you're looking for a reliable and convenient way to keep track of someone's phone activity, mSpy is definitely worth trying. I've been using it for a while now and it works great - from the first day of use, I had all the information from the target phone in my account with no delays in updates. Premium mode has a lot of benefits too, so I regret nothing about purchasing it for a year. Highly recommend this service!

Date of experience: April 19, 2022
GB
1 review
1 helpful vote
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Avoid this product
November 6, 2022

This company is misleading in how they sell their product. Installation is not easy as advertised. I couldn't use the product. I requested a refund but customer service is appalling so I'm still awaiting my case to be sorted.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

With this letter, we confirm that a FULL REFUND has successfully been processed in your favor.

Please let us know if we can be of any further assistance or if you have any questions.

GB
1 review
0 helpful votes
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Great New Year Prices
January 2, 2024

I've been a monthly subscriber of the app for quite some time now. As we approached the new year, I was offered an attractive discount that remains valid to this day. Seizing the opportunity, I upgraded my subscription to an annual plan. I encourage you to check your email as the company has been generous with fantastic offers. The pricing is truly unbeatable.

Date of experience: January 2, 2024
California
1 review
0 helpful votes
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MSPY is TOP
June 6, 2022

If you're looking for a top-of-the-line monitoring app with all the bells and whistles, then mSpy is the perfect choice for you. With mSpy, you'll be able to see everything that's happening on your target device in real time, including all incoming and outgoing text messages, call logs, GPS location, and more. Plus, mSpy offers a variety of unique features that you won't find with any other monitoring app, making it the perfect choice for anyone who wants to keep a close eye on their loved ones.

Date of experience: June 6, 2022
Missouri
1 review
0 helpful votes
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Purchase passed successfully!
May 15, 2022

I purchase mSpy on May 10 this year but had no opportunity to install the application on the target device that day, even the next day. Those of you who have the same situation go on their official page and contact the support team! They can freeze the account and unfreeze just when you will be with a phone in your hand. ALSO, they can assist in installation! Great service!

Date of experience: May 15, 2022
Missouri
0 reviews
0 helpful votes
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I have no doubt it was a right decision!
April 13, 2022

To be honest, at first I had ethical doubts about whether it was right to look after my children. But after what I found out about my eldest daughter... oh my, sometimes it's worth it to violate personal space for their own good. This $#*! calling himself her best friend was trying to get her into nude pics. What kind of fashion is this!? It`s disgusting... In general, do not doubt the correctness of the decision to install MSPY on the phone of your children. You may be shocked by what you learn about their personal lives.

Date of experience: April 13, 2022
New York
1 review
7 helpful votes
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No email, no answer
March 3, 2016

I purchased the product at 3 pm in afternoon. Was supposed to get the email with download in 2 hours.
It is now 5 hours later and nothing...
I place 3 phone calls to the number provided to me by Paypal for this mSPY.
All 3 times the line as inactive/disconnected.

Requested PayPal for a refund asap, while I can.

If mSpy want to offer my their good sound product they can reach me and show good faith without taking any identity/ credit card info from me.
That might be a good and honest review.

Date of experience: March 3, 2016
Sergey V. mSpy Rep
over a year old

Dear llse,

I am sorry to hear that you experience inconveniences using our product. Please be informed that our Live Chat and phone number are located at mspy.com official product website.

Please get back to me directly in case your problem was still not resolved, I will gladly assist you personally.

Best Regards,
Veronica Jones
CC Head
veronica.jones@mspy.com