MotocrossGiant

I ordered a set of tires from Motocross Giant. They called me 2 days later saying they were back ordered for a month and a half. Yet on the site they say "in stock". When I called them back to ask why they still showed avaiable on their website for order with no note on being back ordered they told me they dont actually stock any tires in their warehouse. Seems to me a pretty bad policy that you would let people think you have all these tires available for purchase when you actually have none and are a month and a half out on being able to fulfill the order.

This will be the last time I ever attempt to do business with MotocrossGiant.

I called twice to check on my order. The first time was a Saturday over a week after I'd placed my order. I asked if it had been shipped, the man in customer service told me yes, he treated me like it was an inconvience for calling. He also said someone would be calling me Monday with an update. Late Monday afternoon I called. They told me it had shipped but no tracking info so it was considered a lost package. They were going to send me new product 2 day. I get a call 5 minutes later saying they found it and I should be getting it soon. When I got the package it had been sent out that Saturday I called, a couple hours after I called!

I have Sidi Crossfire 2 SRS boots. I found replacement screws on Motocross Giant's website and selected the product based on the product image. The parts did not even ship for an entire week, even though they were in stock. When they finally arrived, the screws did not match the product image and now I have the wrong parts. At this point, there's no time to have them replaced as I will miss the event for which I purchased these part. Thanks for nothing.

They sent me wrong part. Shipping was almost $80 for a $ 20 part and now I'm stuck with the wrong part. It is to expensive to send back. They showed picture of one product and sent me the wrong part. Over $100 in the garbage. That's how my experience went with them.

This order was a Christmas gift for my Grandson... Metal Mulisha was on his list--although he wasn't specific on which ones he wanted... I just hope he likes the ones I picked out for him... he loves dirt bikes...

I had never really ordered much online before... enjoyed searching----and ordering was easy enough... other websites had these too except the selections were limited... and tracking was easy too... I will probably order again at a later date... thanks

I did receive the 6D helmet as ordered. But! It took forever for them to ship. In the mean time waiting for them to ship it out, I tried several times to use their "Live" chat but every time that I tried, even when withing their posted available hours, the chat forwarded me to the online contact submission form. So I submitted an inquiry as to when the item would ship, I never heard back. Nothing,

A couple of days after submitting my question I received via email a confirmation of shipment.

Once the 6D helmet arrived I noticed that the visor nut tool (key) was not included as well as any tags, I have ordered 6D helmets before, and the packaging always included more items than the box that was received from Motocross Giant.

I don't think I will ever order from MG again - unless I found gift cards in the street.

I was looking for a Scorpion clutch sport jacket, retailed at 499.00 then I saw an add from MotocrossGiant same jacket for 329.00 was the black/green jacked I ordered right away, well got a call said that jacket was over sold, the sales person was so helpful she said I could get the red/white or the black/white but would be 500.00 but after a little finessing she said she could do 349.00 that being said don't think you can find a Scorpion jacket any where at that price, got the jacket and love it. Thanks MotocrossGiant!