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MotoBuys

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Texas
1 review
0 helpful votes
Follow James M.
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Ordered a TM-29 on the 6th, it arrived on the 10th. No damage and no scratches. 1st one I have seen shipped with neoprene zip tied around the bike in places that might have rubbed. Nice touch. Now for some information on the bike.

Same 125cc lifan based 4 up engine as all the other. Shouldn't have any issues out of the motor. The wheels have alloy centers that was an expected bonus. The front forks have bleed vents, something I wish my other 4 china pit bikes had.
Brakes are the same as every other bike so replacement parts will be easy to find. Rear shock is a lot better quality than my Apollo db-19. The rear tire came with a bead lock already installed

In case you didn't know, the EPA won't let these bike in the country without passing emissions. So they all come with a carb that's not adjustable. Some people get lucky and the stock carb works well at there altitude. Most don't. The carbs are set very lean and this could hurt your engine. Order a Nibbi pe26fl on Amazon, they run about $70. The stock jetting in the Nibbi should be close enough to right to make most people happy. And don't forget to change the shipping oil before you start it!

This is my 1st experience with the Trailmaster brand. This bike rides excellent. It's stable and smooth. Night and day better than the Apollo.

Motobuys processed and shipped the bike very quickly! Very happy customer.

Date of experience: March 14, 2022
Pennsylvania
1 review
1 helpful vote
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Very pleased
April 18, 2023

I bought two 125 four wheelers for my grandkids. It did take a little longer to get here but everything worked out. Both were delivered with no problems. I will say they are packaged very well. They are difficult to put together and I was really surprised of the quality. Bob in the sales department was extremely helpful with everything. Now I'm looking into a 150 cc scooter.

Date of experience: April 17, 2023
Customer S. MotoBuys Rep
over a year old

Hello,
Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Ohio
1 review
6 helpful votes
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Ordered Trailmaster MID xrx/r, couple of weeks ago, after researching the Internet and reading reviews. Motobuy had the best price with some positive and negative reviews. I have 5 grandkids who love to ride gocart, so I ordered the reverse model, as we have lots of space at our home. The cart is beautiful the head rests are molded into the seat, 4 point harness, gas tank is above the motor, duel headlights and horns, sealed - no maintenance battery, VERY NICE! I'm a DIY'er and ordered the un-assembled model. UPS delivered right to my garage door. Don't be surprised that cart and metal packaging extend over the sides of the wood pallet. Started to assemble and immediately noticed that one rear shock was missing. Called Sales immediately and was promised a quick (two day delivery) replacement. After a week, I called back and asked for update, received part next business day. First start of the engine was hard, had to open carb bowl drain to flush some fresh gas into bowl. After that, starts fine. I know there has been some negative reviews regarding delivery and customer service. I believe that Motobuy is located in Arizona and the warehouse is located in Texas. Because of the virus and recent civil unrest, my order was delayed. So far, I am VERY pleased and would give the gocart a 5 star and customer service a 3 (only because of the missing shock and couple of followup calls). Bottom line, be sure to order early, understand that warehouse is in Texas, and patience is a virtue. ENJOY!

Date of experience: June 22, 2020
Pakistan
1 review
0 helpful votes
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Great for Kids
May 13, 2024

Purchased this ATV for children, and it's been perfect. Safe, durable, and the right amount of power for young riders. They love it!

Date of experience: May 13, 2024
Pakistan
1 review
0 helpful votes
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Efficient and Fun
May 14, 2024

Bought this go-kart for weekend fun, and it hasn't disappointed. Easy to handle and the kids can't get enough of it. Great buy!

Date of experience: May 14, 2024
Sweden
1 review
0 helpful votes
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Happy with purchase
September 13, 2023

Was happy with the timely delivery and was packed well it ran well. Some small issues but easy to handle.

Date of experience: September 12, 2023
Customer S. MotoBuys Rep
over a year old

Hello,

Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

-Motobuys

Pakistan
1 review
0 helpful votes
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Durable and Fun
May 21, 2024

This go-kart is incredibly durable and provides endless fun for the whole family. It handles well and is easy to maintain.

Date of experience: May 21, 2024
Pakistan
1 review
0 helpful votes
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Stellar Customer Service
February 10, 2024

Ran into a snag with the order, but the customer service at MotoBuys was outstanding in resolving it. The bike itself is a joy to ride!

Date of experience: February 10, 2024
Customer S. MotoBuys Rep
over a year old

Hello,
Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers.
If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.

Oklahoma
1 review
0 helpful votes
Follow MB M.
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I called about a UTV/Golf Cart: https://motobuys.com/collections/utvs-side-by-sides/products/trailmaster-taurus200gx I spoke with Bob (salesman) on 25Apr, after our conversation and pricing (7366. 00) he said he would send me an invoice via email so I could run it by my husband. Well, I left two messages on 26Apr --crickets. This morning I called (27Apr) and I get answering machine. I believe if you have to work too hard at wanting something, especially at this price... it's God's way of saying it's not meant to be. So, I started doing a little homework on this company: https://www.bbb.org/us/tx/garland/profile/rv-dealers/moto-buys-*******9737. Between BBB and this site, results not good.
I'm very thankful for real ppl that take the time to leave real reviews... that's exactly why I'm leaving mine too. Thank God, I didn't spend 7366. 00 on this company. Glad for the ppl w/ good reviews, customer service, and product; however, I AM NOT gambling my 7366. 00. I will pay more, but sometimes you get what you pay for. Blessings, OKC

Date of experience: April 27, 2022
Illinois
1 review
1 helpful vote
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Total rip-off
November 6, 2020

They had my money for a month before they refunded me because they don't have it in stock and they kept five hundred bucks.

Date of experience: November 6, 2020
New York
1 review
0 helpful votes
Follow Bentlee V.
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Bought a dirt bike for my daughter. She loves it! The bike runs smoothly and seems durable. A good buy for beginners.

Date of experience: March 5, 2024
Customer S. MotoBuys Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers.
If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.

Pakistan
1 review
0 helpful votes
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This bike has been nothing short of impressive. From the iconic sound to the smooth riding experience, it's been a joy to own.

Date of experience: April 22, 2024
Pakistan
1 review
0 helpful votes
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This dirt bike is great for beginners like me. It's forgiving and easy to control, making it a fantastic learning tool.

Date of experience: May 19, 2024
Pakistan
1 review
0 helpful votes
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This bike is a steal for the price! Surprisingly powerful and handles well on tough terrain. Absolutely thrilled with its performance!

Date of experience: May 10, 2024
Pakistan
1 review
0 helpful votes
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Compact and Efficient
April 28, 2024

Loving this scooter! It's compact, makes navigating city streets a breeze, and the gas mileage is fantastic. Perfect for urban commuting.

Date of experience: April 28, 2024
Louisiana
1 review
1 helpful vote
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BAD PRODUCT
July 2, 2023

I bought a 200cc RPS. IT ONLY RAN FOR 1 DAY. THEY SENT IT WITH A BAD BATTERY. THE WELDING IS HORRIBLE! DO NOT BUY, DO NOT BUY, DO NOT BUY FROM THIS COMPANY!

Date of experience: July 2, 2023
Texas
4 reviews
8 helpful votes
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Total a holes.
October 12, 2020

I have never delt with such jerks, theY degrade you talk to YOU like your stupid. The whole place is just full of A-HOLES. I WILL NEVER CALL THEM AGAIN. TO HELL WITH MOTOBUYS

Date of experience: October 12, 2020
New York
1 review
0 helpful votes
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Better Than Expected!
April 17, 2024

Was a bit skeptical at first but this scooter has exceeded all the expectations. Long battery life, sturdy build, and super convenient.

Date of experience: April 17, 2024
Washington
1 review
3 helpful votes
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I purchased a Trailmaster Ultra Blazer 200 EX EFI Go Kart for my son as a Christmas present. I spend $4,299.00 which included delivery and the unit to be 95% assembled.

When the unit arrived on 12/10/2021 it was severely damaged. The unit had huge gouges, scratches, even the metal gas tank on top of the motor was smashed in, the front grill was busted, tire had some marks on it and who knows what engine and body was done to the unit. I refused the unit since I ordered a new one not one in damaged.

When the unit was returned to Motobuys they wrote me an email telling me that their mechanic looked at the unit and only the gas tank and grill was damaged and it could have easily been fixed and that there was NO scratches or scrapes on the unit. I tried calling Motobuys several times and they would not take my call. I had to my sons phone to call them (since it appeared they blocked my number) for them to return my call. When I spoke with * in sales he first told me there was nothing wrong with my unit and it was just the gas tank and grill and I could have fixed it. I asked * from sales about the gouges (Which * at Motobuys wrote in an email that there were none) and * said "we could have sent you some paint to touch it up" In addition, Motobuys charged me $561.00 to return the damaged unit.

Would you let your child drive this when something very heavy smashed it? If the gas tank is this damaged, what could be going on with the motor? Check out the axel where the wheel is - I'm pretty sure the weight of the unit is not suppose to balance on it?
I am now working with the BBB and Attorney General in Texas to get my money refunded.

*Personal information redacted by admin

+5
Date of experience: January 1, 2022
Virginia
1 review
1 helpful vote
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Motobuys
May 22, 2023

I was buying a 4 wheeler for myself so anybody know when should I receive a order or tracking number or order number?

Date of experience: May 22, 2023

Overview

MotoBuys has a rating of 2.9 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MotoBuys most frequently mention customer service, tracking number and credit card. MotoBuys ranks 5th among ATV sites.

service
86
value
76
shipping
82
returns
53
quality
77
This company does not typically respond to reviews
+108