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MorningSave

How would you rate MorningSave?
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California
1 review
0 helpful votes
Follow Becky H.
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My issue involved several emails back and forth, and Jackie was helpful and very professional throughout the exchanges, thus ensuring that the issue was resolved in a satisfactory manner for all involved.

Date of experience: November 20, 2020
Jackie G. MorningSave Rep
over a year old

You're very welcome. Thank you for the review!

California
1 review
0 helpful votes
Follow Carol B.
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I purchased these Bluestone wireless headphones with the wireless charging pad and the charging pad didn't work so I notified the seller and he's going to sent me a new set! I'm hoping the new set works! I have confidence if it doesn't, that the issue will be resolved. Thank-you!

Date of experience: January 7, 2020
Jackie G. MorningSave Rep
over a year old

Hey Carol,

Thanks for the vote of confidence!

California
1 review
0 helpful votes
Follow Bri L.
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A defective item.
September 1, 2020

I was sent a defective item. I sent an email 2 days later. Morningstar responded that I needed to send a picture of the problem. I easily sent a picture. And shortly thereafter, I was given a refund. I'm very satisfied with the response. Thank you!

Date of experience: September 1, 2020
Jackie G. MorningSave Rep
over a year old

Hi Bri,

Thank you so much for hanging in there while we got everything sorted out for you! We appreciate you as a customer :)

California
1 review
0 helpful votes
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Customer service
October 16, 2020

I love shopping at morning save. Recently I purchased a couple of things at different times but I had to return at two different times. Both times I was assisted by Megan and she could not have been more helpful and cordial. I sure appreciate her care and concern for her customers. I will be shopping again and hopefully not having to return anything. But if I do I hope I get Megan again. Thank you

Date of experience: October 16, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the shout-out to Megan!

California
1 review
0 helpful votes
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Customer Service Megan
April 30, 2020

Megan was very helpful with an issue (product spilled out all over my mail and the mailman's) this is not a normal issue but Megan was very kind to help and either give me a refund or more product. I really wanted the product (hard to find) so that is what she made happen... fingers crossed it makes it this time... Easy-Peezy! Thank you

Date of experience: April 30, 2020
Jackie G. MorningSave Rep
over a year old

Thank you Shirley! Easy peasy is what we're aiming for. :)

California
1 review
0 helpful votes
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Great lighting
September 9, 2020

This review is for the Solar Interaction wall lamps. I purchased 1 set of 3 lamps but was somehow charged for 2 sets. I contacted customer service and was informed that all I needed to do was send the 2nd set back and I would be issued a refund. I was happy bout that, I always have great customer service from Morning Save. Anyway I proceeded to charge the set I did want and install them out side this long walkway on the side of my house and they work so well that I decided to keep that 2nd set that I was sent! Really happy with these, nice bright lighting and they stay on while I traverse the whole length of my walkway. I get to the end and look back and they are off, awesome! 100% happy with this product. Thanks Morning Save

Date of experience: September 9, 2020
Jackie G. MorningSave Rep
over a year old

We appreciate you taking the time to leave us your feedback. Thanks, Nancy!

New York
1 review
0 helpful votes
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MorningSave!
February 15, 2023

I first learned of MorningSave watching a Talk Show...never tried to order anything just checked it out...but finally I saw something I've seen in many stores but didn't want pay the prices placed on same product so expensive. Then I finally saw it very recently & couldn't believe how much! Definitely hurried & placed my order, just wish I ordered 2...hopefully it will offered again...MorningSave is the perfect name.BTW I ordered the MaxKare Shiatsu Shoulder Massager with Kneading & Heat...it is wonderful...love the loops for placing your wrist in and it is so great on my pain in my due a nerve pain but it has already help decrease that pain...plus it's saving me from going to therapy to pay a high copay for the same form of massage. My doctor approved this too.
I recommend both this product and MorningSave for GREAT FABULOUS DEALS!
Thank you!

Date of experience: February 14, 2023
Jackie G. MorningSave Rep
over a year old

Thank you so much for the thoughtful review, Essie! <3

California
1 review
0 helpful votes
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Exceptional Customer Service!
May 21, 2020

Taylor is an exceptional customer support agent at MorningSave. I had and issue with an item I recently purchased and Taylor resolved the problem to my extreme satisfaction! With this level of service, I'll continue to purchase from MorningSave.

Date of experience: May 21, 2020
Jackie G. MorningSave Rep
over a year old

Oh wow, thank you Kathleen! We'll be sure to tell Taylor you gave her a shout-out. :)

California
1 review
0 helpful votes
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Customer service
December 9, 2019

I had a dysfunctional product and emailed morningsave about the problem with the product. Within minutes I had a response from Reine. Reine provided exceptional customer service and made sure I was happy with the resolve. I will definitely continue to be a customer of MorningSave due to the pleasant professionalism of Reine.

Date of experience: December 9, 2019
Jackie G. MorningSave Rep
over a year old

Hi Margaret,

Thank you for letting us know that Reine was able to help out. Your shoutout made her day!

California
1 review
0 helpful votes
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Awesome Glasses
October 15, 2020

These glasses are perfect fit considering I have a small face. The quality is very good also the style. I got the Nova and the turquoise. My only regret is that I hesitated to order and when I finally decided to order I could only get the #1 instead of the 1.25 which was what I really needed. However, I am hoping that if they returned I will get the correct diopter that I need. This was a very good buy.

Date of experience: October 15, 2020
Jackie G. MorningSave Rep
over a year old

I'm glad you found the perfect fit!

Thanks for the review.

California
1 review
0 helpful votes
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Great customer service experience
May 27, 2020

I am extremely happy with the service I received. The response time and a resolution to my request was taken cared of quickly, especially with the pandemic going on.
Taylor was extremely polite and I am very grateful for the result to my issue.

Date of experience: May 27, 2020
Jackie G. MorningSave Rep
over a year old

Hi Candy,

Thanks for the shoutout to Taylor! <3

New Jersey
1 review
0 helpful votes
Follow Brenda A.
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I received the wrong watch and Sean responded immediately to my complaint. He gathered all of the information, including a photo of the watch I actually received, and he immediately processed another order for the replacement (no charge).

Way to Go Sean! Thank you!

Date of experience: March 31, 2023
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Brenda!

Massachusetts
4 reviews
4 helpful votes
Follow JM R.
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After receiving the product, I plugged it in to charge it. A red bar lit up which notes, abnormal operation. I made several attempts to charge it and all failed. I sent an e-mail and the product was replaced. I received the replacement product and it exhibited the same issue. I e-mailed to make a return and receive a refund. It then became obvious that a person was not responding and that it was computer generated. I was inquired as to what type of phone I had and did I remove the phone case. I wrote back stating the charging base was defective and would like a refund. Again it asked about the type of phone I had and if I removed the case. Beyond frustrated.

Date of experience: April 29, 2019
Jackie G. MorningSave Rep
over a year old

Hello JM,
I just sent you a message asking for the order number, so I can look into this for you.

ETA: I replied directly to your support case and have refunded your order. Hope that helps!

New York
1 review
0 helpful votes
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Shipping
August 9, 2020

Unfortunately, I cant rate my item because I havent gotten it yet. I tracked it and on two different days it says it was delivered to the next town over. Then it says it's in a different state. I'm in New York and after it was in my area yesterday, today it says it's in Texas.

Date of experience: July 10, 2020
Florida
1 review
0 helpful votes
Follow Caroline A.
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I ordered a couple of black solar lanterns last week and when they arrived one had a crack in the top. I reached out to the company with a photo and they gave me a full refund. I wasn't even asked to return the items. Will buy again with this kind of customer service!

Date of experience: July 6, 2022
Jackie G. MorningSave Rep
over a year old

Hi Caroline - I'm so glad we were able to help you out right away, and thank you for your kind words!

California
1 review
0 helpful votes
Follow Bob L.
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I recently messed up when ordering and was lucky to get Wendy who was able to cancel my order and I then reordered to the correct address. The package arrived and I found that the backup camers was missing. I was not sure what to do so wrote to Wendy and she immediately apologised and ordered a new backup system at zero charge. This is what I call customer support at it's best. Thank you for your great customer support. Bob Lyttle

Date of experience: July 29, 2019
Jackie G. MorningSave Rep
over a year old

Hey Bob!
Thank you for giving us the opportunity to make it right. You're awesome. :)

Pennsylvania
1 review
1 helpful vote
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I ordered a bracelet from this company. It was to be delivered between Dec 6th and Dec 10th. It is Dec 13th, and no bracelet. They do not have a phone number for customer service. I am waiting for a reply to my email. Their order "tracker" only tells you the progress of your order. There is no tracking number and I have no idea what delivery service is being used. Every time I check on my order online, it says it has been shipped. That was last week. I do not recommend this company.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Washington
1 review
8 helpful votes
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Terrible
May 3, 2018

No customer service no one you can talk to on the phone line. Everything's done online. They have all your information on your orders and when you want to return one specific item they should have all that information on what you want to return which I have given them the information on the item I bought all I wanted to do was return it and get a new one. Frustrated

Date of experience: May 3, 2018
Oklahoma
2 reviews
8 helpful votes
Follow Karen H.
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I was surprised to actually receive a refund for the item ordered for Christmas that I did not receive. I had hoped to avoid a refund and still get what I ordered, but there was no communication. First email response said I was refunded. NOT! Second email I sent about never receiving my refund, they sent a refund to my bank. I dont like that there is no phone number and that they use a third party to deliver to save cost. I would prefer to pay more for a better delivery service and a choice of service.

Date of experience: December 27, 2017
Minnesota
1 review
9 helpful votes
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After receiving the incorrect color sheets, I contacted them and was asked to provide a photo of the sheets, which I did. After receiving the photo, apologizing and responding that they would contact the vendor, they eventually said that the vendor said that no mistake was made and no further action would be taken. Ridiculous when it is glaringly obvious that the sheets are the wrong color and they had even acknowledged that by contacting the vendor! There are too many companies that value their customers to ever do business with this site again.

Date of experience: July 6, 2017

Overview

MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.

service
104
value
92
shipping
97
returns
79
quality
85
This company responds to reviews on average within 2 days
+55