website thubmnail of MorningSave

MorningSave

How would you rate MorningSave?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Colleen M.
Unfollow Colleen M.
Send Message
Share Review
Report Review

First time that I ordered
October 2, 2020

I had a problem with my very first order. I sent an email and these guys were on it like a flash! Fixed it. Fantastic customer service. I got my order like two days later. Perfecto! Could not be happier
Colleen

Date of experience: October 2, 2020
Jackie G. MorningSave Rep
over a year old

Hi Colleen,

Thanks for sharing your experience with us!

California
1 review
1 helpful vote
Follow Wanda P.
Unfollow Wanda P.
Send Message
Share Review
Report Review

Morningsave.com Their name says it all!
August 16, 2019

I opened an account around the end of May. And every morning I look forward to the sale of the day! I've found all kinds of treasures, lovely items for the house, fabulous linens for the bedrooms and since I'm a bit of a technical geek... I found all kinds of funky gadgets! Are used to spend a lot of time and money on Amazon.com Now I checked MorningSave.com before anything and I usually find when I need a minimum of 3 to 4 days a week! You can't go wrong with Morningsave.com! I love fine leather goods and especially Joy Mangano... i've purchased handbags, as well as luggage! Like I said I love shopping at Morningsave.com

Date of experience: August 16, 2019
Jackie G. MorningSave Rep
over a year old

Hi Wanda,

It's so cool to hear that we've become your first stop when you're shopping online. We appreciate you taking the time to let us know what you love about MorningSave. <3 Thank you. <3

Maryland
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Send Message
Share Review
Report Review

I had an issue with a recent order and the customer service representative was very prompt in remedying the problem. I appreciate the exceptional customer service and have no hesitation ordering in the future.

Date of experience: March 30, 2021
Jackie G. MorningSave Rep
over a year old

Thank you so much Karen!

California
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Send Message
Share Review
Report Review

Fantastic customer service
May 9, 2020

I have been happy with the products and the few times i have had a problem, the customer service has been excellent & my issues have always been resolved in a professional, courteous and timely manner.

Date of experience: May 9, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Janet!

GB
3 reviews
1 helpful vote
Follow William U.
Unfollow William U.
Send Message
Share Review
Report Review

I have had some issues with products I have purchased from Morning Save over the last 4 or 5 years and each time I have contacted customer service they have managed to surprise me with their quick response and satisfying results. My latest issue wasn't really a problem, but a question of saving some money. I had made a purchase on Dec 23 and on Black Friday it was put on sale for $30 less than I had paid for it. I checked on the status of my purchase and it was still being processed, so I asked since it had not been shipped yet could they give it to me for the Black Friday price. I was told unfortunately after the sale is made they can't adjust the price, but that they were able to apply a $30 coupon to my order that made the price equal to the Black Friday sale price. Not everyone tries so hard to keep their customers happy.

Date of experience: December 1, 2022
Jackie G. MorningSave Rep
over a year old

Thanks for the thoughtful review, William!

California
1 review
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Send Message
Share Review
Report Review

I ordered Airbuds True Wireless Stereo Bluetooth Earbuds with Charging Case and unfortunately they did not work as advertised and I think were defective because they didn't meet the claims of their operating abilities from the beginning. The reason I'm giving the 5 stars is for my amazing experience with Sean at Morningsave.com customer service. I wrote my issue today and less than 2 hours later I received a response from Sean to issue a refund back to my card in about 10 days and apologized for the defective items. I was worried at first because I have had bad experiences with online purchases in the past on other websites and this was the complete opposite, it was excellent and hassle free. Thank you Sean for your compassion and understanding I am so appreciative of your efforts! Have a wonderful day and rest of your week!

Date of experience: July 22, 2019
Jackie G. MorningSave Rep
over a year old

Hi Todd,

We love it when we're able to reply quickly and resolve an issue on the spot.
Thank you for the shout-out to Sean and letting us know that you had a hassle-free support experience!

Virginia
1 review
2 helpful votes
Follow NA N.
Unfollow NA N.
Send Message
Share Review
Report Review

Air Fryer
August 14, 2020

I ordered a air fryer on June 23,2020 and today is July 15,2020 and I still have not received it. The tracking information has not been updated since July 7th and it was about 60 miles from me in Sanston, Va. I was trying to help a small business out and this is the service I get. I will never order anything else from this website, it's not a lot of money that has been billed to me but it's enough for me to turn this over to legal matters so no one else goes through this.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
California
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Send Message
Share Review
Report Review

Order of HDTV Antennae
April 8, 2020

The product selection was simple, the pricing was very reasonable. The shipping/tracking was a very nice follow up as I waited on the delivery. I would Highly recommend MorningSave for anyone looking for quality products at a reasonable price.

Date of experience: April 8, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Robert!

California
1 review
11 helpful votes
Follow Greg K.
Unfollow Greg K.
Send Message
Share Review
Report Review

Chandler did a great job
September 1, 2020

I purchased two sets of Airbuds earbuds for use with my iphone. I'd run into difficulty with one set and contacted the manufacturer. We didn't get the problem resolved so I contacted MorningSave support to report the problem. I problem got picked up by Chandler and he contacted me very quickly. Based on my email, Chandler processed a refund for the defective Airbuds. I could not have asked for any better customer service. 5 stars to MorningSave and Chandler.

Date of experience: September 1, 2020
Jackie G. MorningSave Rep
over a year old

We're so happy to hear that you were taken care of so quickly. Thank you for the positive review!

Arizona
1 review
2 helpful votes
Follow Craig L.
Unfollow Craig L.
Send Message
Share Review
Report Review

I ordered two items on May 05,2020. It is now May 23,2020, and I have yet to receive. I have tracked progress through the USPS, and the items are allegedly on the way. I cannot believe it has taken soooooooo long for the items to arrive. It's not like the company is shipping items that are extremely bulky or heavy so there is absolutely no reason why it should take over at minimum so far 18 days for an item to travel from Carrollton, TX to Phoenix, AZ or anywhere for that matter. I will post another review once I have used the items... IF I ever receive!

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2020
California
2 reviews
0 helpful votes
Follow julie a.
Unfollow julie a.
Send Message
Share Review
Report Review

Good customer service
December 9, 2019

I ordered an item and received a notice that the item was delivered. Upon checking all over my house /yard it wasn't located. I contacted customer service and relayed my dilemma. I was emailed back the next day and assured that the item was accidentally marked delivered, that my item was still en route. She followed up a few days later. Very good customer service.

Date of experience: December 9, 2019
Jackie G. MorningSave Rep
over a year old

Hi Julie,

Thanks for the feedback. :)

Pennsylvania
2 reviews
0 helpful votes
Follow Ben K.
Unfollow Ben K.
Send Message
Share Review
Report Review

There was a defect with a product i received and i'm almost positive it came from our postal service and i reached out to morningsave for a replacement or refund and i was suprised how quickly they got back to me, within hours i received my refund and also got a follwup to make sure i was happy! What great customer service! Thank you morningsave‼

Date of experience: May 23, 2023
Jackie G. MorningSave Rep
over a year old

Thanks for the review, Ben!

California
1 review
0 helpful votes
Follow Sylvia M.
Unfollow Sylvia M.
Send Message
Share Review
Report Review

Outstanding, excellent customer service!
May 31, 2020

I experienced the most outstanding, excellent customer service from Taylor! I had an issue with one of my orders, reached out to MorningSave and Taylor from Mercatalyst responded within a reasonable time span. He/She resolved my issue immediately! As this was the first time I had ordered from MorningSave, I was amazed for the speedy response & resolved issue. Kudos to Taylor for the outstanding customer service! I am pleased that customer service to this extent is still in existence and because of my experience, I will be a lifelong loyal customer of MorningSave. Thank you Taylor!

Date of experience: May 31, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the lovely words, Sylvia!

California
2 reviews
4 helpful votes
Follow Sherry B.
Unfollow Sherry B.
Send Message
Share Review
Report Review

I have purchased several products from Morningsave.com. My general experience is that when you have an issue, the customer service is pretty quick and efficient to handle returns. They do want you to deal directly with the manufacturer though. I have found that they quality of the products is so-so at best. I have decided I can get just as good of a deal at big box department stores, Walmart, Target, etc, and have the ease of returning if there is a problem. I have come to the conclusion this is a site to unload junk products, or and overabundance of products that were just not that worthy to begin with.

Date of experience: March 17, 2019
North Carolina
1 review
3 helpful votes
Follow V H.
Unfollow V H.
Send Message
Share Review
Report Review

I received the wrong order and emailed MorningSave. He asked that I send a picture of the label on the box I received. He confirmed what I received and said he would send it. I received it in 3 days. Thanks MorningSave!

Date of experience: April 26, 2018
California
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Send Message
Share Review
Report Review

A+ Customer Service
September 19, 2019

I bought the Motif coffeemaker from Morningsave, this was my first purchase ever from this site. Unfortunately the carafe in the unit I received had a crack in it. After a simple email exchange with customer service, a replacement unit is on the way. I'm impressed. Thank you!

Date of experience: September 19, 2019
Jackie G. MorningSave Rep
over a year old

Hello Thomas,

I hope the replacement works out perfectly. Thanks for telling us what made this 5 stars for you!

Arizona
1 review
4 helpful votes
Follow Roger J.
Unfollow Roger J.
Send Message
Share Review
Report Review

I recently ordered 3 Zmodo Pivot after Television "Extra" promoted the website "MorningSave"! I requested a refund for unopened devices 1 day after shipment arrived! I test 1 device but did not 2 devices!

This was my request: Device only works in the same as the router. Time-out/ connection issues with Zmodo app. I would like to return because the device did not work as advertised. Purchased: 3 devices

Reply: Sorry to hear that. I do know that we dont have replacements in house for these but this is covered by a 3 year warranty through Zmodo. If you reach out to them at https://www.zmodo.com/limited-warranty/, theyll troubleshoot that and if its defective theyll send you a replacement unit no problem.
Let them know that you purchased from Mediocre Corp (Morningsave.com parent company) and theyll take care of you. If you need a proof of purchase you can use a screenshot of your Your Orders page. Please let us know if you have any issues.

Date of experience: March 22, 2018
Washington
1 review
2 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Send Message
Share Review
Report Review

I was excited to receive my products, but it quickly turned to disappointment. The first product was the Predire Facial Mud Mask, and to remove the mask you use a magnetic hand wand. However the wand hardly had any magnetism in it, so in order to get the mask off I had to continually wash and wipe my face. My skin was sore and red once I got it off becuae the mask texture is like sand and all the rubbing irritated my sensitive skin.

But the second product, which was a book of facial masks came with mildew/mold all throughout it. This is a health hazzard especially because I have asthma. I opened the package and immediately had a headache.

Thankfully when I reached out to customer service they were responsive and offered a refund for the damaged items. I however, will never order anything from MorningSave again!

Date of experience: March 15, 2019
Alabama
1 review
1 helpful vote
Follow Tami T.
Unfollow Tami T.
Send Message
Share Review
Report Review

I recently bought a backup camera with a 4.3" display. I researched it prior to my purchase and have the internet history to prove it. When I received it, I thought the display was small, actually really small, and when I went to the manufacturer's website, I learned they make a 3.5" display, which is what I had received. I looked up my order on MorningSave and my item's page was deleted, but there was a new page with the same camera with a 3.5" display. So someone pulled a switcharoo on us! It's not worth sending it back for the postage alone! Will never purchase from MorningSave again!

Date of experience: July 31, 2019
Jackie G. MorningSave Rep
over a year old

Hi Tami - I sent you a private message for more details, so I can look into this for you.

Thanks!

ETA: I see you haven't had the opportunity to answer the message I sent. Please get back to us when you have a chance, so we can see what happened here.

Michigan
1 review
2 helpful votes
Follow Anita S.
Unfollow Anita S.
Send Message
Share Review
Report Review

Bull$#*!
March 19, 2019

It's not legit! I order the wireless earbuds, the charging case is black and where the earbuds goes its worn, dirty, you can tell that it's used. The charging cord is white. Now, when have you ever bought a electronic device and you get 2 different color accessories? I have contact Morningsave no responds

Date of experience: March 19, 2019
Chad E. MorningSave Rep
over a year old

Hi! Make sure you've submitted a message at morningsave.com/support - We're running a day or so behind due to volume but we'll get this sorted out for you. Thanks!

Overview

MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.

service
104
value
92
shipping
97
returns
79
quality
85
This company responds to reviews on average within 2 days
+55