MorningSave

OK... so I bought an electronic product but it would not connect to my Wifi. Tried instructions, youtube, and online descriptions but it would not connect. Jayme from morningsave.com stepped up to help. I eventually had to send it back for a refund. Jayme made the difference from me being an angry dissatified customer and one that felt like a valued customer with a problem. I will continue to shop morningsave.com because of Jayme and the company's customer service.

All my packages I have received from MorningSave are all crushed. They do not put your items in another box; they just place the item in a shippng bag that is not insulated or padded either. Prices are great, but if giving an item as a gift, I wouldn't recommend buying from MorningSave.

I ordered ( 1) styler/dryer and they billed me for 4. Will not refund my money. Don't ever order from them. A total scam! Iam contacting BBB as well as Good Morning America, the talk and Steve Harvey Show. Gotta go, Good Mornimg America is emailing me!

I ordered two items from the business because Brad's Deals featured them. First item was for 12 solar lights. It's been over a month and when I emailed in, they said it was somehow "stuck in shipping". So, instead of just "unsticking it from shipping", they created a new order. Why? Because they didn't have the product in the very beginning. They are selling product that they don't have. 2nd product was a bug zapper. Same story, no
Product after a month, email in and email response, it mist be damaged or lost, do you want a refund? No, I want what I ordered! Another customer service person, named Meghan told me that I must not be receiving their messages. Really? Stay clear. I'm also steering clear of Brads Deals if they support this company.

Don't waste your money on the Zoe Ayla Professional Makeup Brushes. They are NOT Professional brushes at all. I bought two sets since I will be using them to do professional makeup applications. The makeup would not come out of the brush with just one use when I tried to clean them with soap and water. I am not able to use these on a second client since the makeup won't wash out and this is not sanitary. They are also poor quality and certainly not professional. Extra needs to quit using them and advertising for them. I am going to write to Extra next and then I am writing to my Credit Card company and I am putting a dispute in on these since they have false advertising on these! MorningSave won't take anything back. Buyer BEWARE!

I recently purchased 3 of the same product, and unfortunately one of them didn't work. When I reached out for help, Jayme (Mercatalyst), a customer service agent, replied almost immediately to my concern with a great suggestion and complete understanding. I was ultimately refunded for the product that didn't work, and I was treated like a 5- star customer! THANK YOU Jayme and all the others at this company who are dedicated to exemplary service! I highly recommend morningsave for great deals- and, more importantly, incredible and quick resolutions with customer service!

I have purchased several items from Monringsave, and other than the extremely slow shipping, it's been fine. Until you have an issue with an item. We purchased a Power Precision cooker, and it is defective. We immediately called the manufacturer and was told we need to contact Morningsave. I reached out to customer service via email (they have no phone number, and now I know why) and after waiting 2 days got a reply saying I needed to contact the manufacturer. So I did, only to be told that I needed to contact Morningsave. The product has been discontinued, and if I want a refund from Morningsave, I have to send it back (at my expense) and they will either refund or replace. Well the product has been discontinued (because they are defective) and now I sit and wait yet again for Morningsave to reply to my email.

I ordered the Joy Mangano Weekender + Tote in Steel Blue and Rose Quartz on 3/15/2019. When I received my order on 3/20/2019, I was missing the Rose Quartz Weekender bag. There was no packing slip or invoice. I immediately contacted them via their support link and received an automated reply that they have received my inquiry and would get back to me within 1-2 business days. Well, today is 2 business days and I still have not received any response regarding my missing order. I emailed their support link again and nothing as of yet. So I just made a complaint on the BBB. This is the worst customer service EVER! To have NO contact number for customers to call and receive assistance after spending money on your website... you had no problem taking my money, but couldn't get me my products. It's not rocket science or brain surgery!

I ordered a smokeless grill. The price was good and the shipping was fast. Problem: The grill would not heat correctly. I had thrown away all the paper work and packaging. After a couple of months I happened to find the receipt tucked away in my Email and sent a note to the Morning Save, which seems to be the Mediocre Corp. in the Email I only stated that the item did not work but I could not return it. Almost immediately I had an Email response telling me that they were crediting back my money on my credit card. I was WOWED and amazed at that response. I didn't expect that. I have ordered other products from them and was pleased. Now I am exuberant with 'Teighlor', whom ever that is that wrote to me. I don't understand the word Mediocre, to me that means "not exceptionally good". They need to change their name to An Exceptional Corporation.

I have been trying to contact MorningServe at their site for 2 months plus, to return a purse. They did acknowledge receipt of my request a few times and said they would get back to me. After the second and third request, they told me again they would get back to me and informed me they work Monday through Friday. They also told me to check my spam; nothing was there. I still have not had this matter resolved. I have bought many products from them and have been very satisfied, but never had to return anything. I know they could care less, but I will never purchase anything else from them. Poor, Poor, No Customer Service