I ordered a cell phone holder for my car CD player, and after using it 2 times, it broke. I requested a replacement, which took a while to receive, and it broke too (same spot) after very little use!!! It also broke my CD player, and they refused to give me credit!!! Obviously, it is a design fault. I wrote many emails and they refused to give me credit. I should have asked them to replace my CD player too!!! I dont like a company that does not stand behind their product and lies. I wrote many emails and they refuse to give me credit. The phone number is a FAX number!!! I guess they dont want to talk to customers. I could write to them, but I dont want to waste anymore of my time with them. This is a BAD company to do business with, and I was a repeat customer. Dont order from them unless you dont care about a refund for BAD products. A ONE RATING IS TOO HIGH FOR THEIVES!!!