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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I recently submitted a ticket to find the help of this seller because my order was never received even it showed it is delivered. Since contacting them, I received a reply and also they refunded my money. The representative was very nice and my refund was funded quickly.
I have ordered many items from this shop, dresses and jewelries. Overall I am very pleased with the quality of the items. The shipping time is reasonable and the prices are quite reasonable too. Overall I am delighted to order from this site.
I'm in love with this page. Everything I order look the same as the picture and the shipping time was excellent. Totally recommend it. The price is super low.
Their products are genuine and the prices are super great. Their customer service both before and after buying anything is out of this world. Their products are endless. It's very easy to find something you love.
I am in love with these shorts I purchased and the mermaid tail blanket. The other 3 pairs of shorts ran a little small, and I was a little unsatisfied. However, the customer service was top notch and quickly resolved all issues for returns. Looking forward to getting new items from here.
I love shopping here. They have great quality, great prices, great products and different sizes of clothing for all types of people, their shipping speed is very good and excellent customer service team.
Have nice products to select from and customer service is great and really nice. Although some items take awhile to get to its destination, overall had great experiences
Do not purchase anything from Modlily. They are a bunch of ripoff artists. Yes, their ads are great but their products are all very, very shoddy. Very poor craftsmanship, very cheap material, and their sizes are unpredictable. I purchased some of their stuff as a surprise for my wife. She did not like any of it for the above reasons and it has been a nightmare trying to get our money back. They promise an easy return but give you one hoop after another. It is not easy nor a happy experience. Modlily is a ripoff waiting to happen. Do not do business with Modlily.
My garment arrived well within the suggested time. The fabric is good and the workmanship is excellent. The sizing is a bit on the small side, so I chose the next larger size for my second order placed yesterday.
I enjoyed the service, and received very well package. The objects were exactly as described, I feel satisfied to make new purchases in their store.
I like to order from this shop as their price is reasonable and above all the customer service is excellent! They always reply me very quickly and help to solve my problems promptly!
I ORDERED A BATHING SUIT LAST MONTH WHEN IT WAS RECEIVED THERE WAS NO FORM TO FILL OUT AS I HAD TO RETURN SUIT DID NOT FIT AND WAS NOT PLEASED WITH MATERIAL. I SENT A LETTER WITH INFORMATION FROM PACKAGING HAVE NOT HEARD A WORD ABOUT IT SINCE. PLEASE CHECK INTO THIS FOR ME. THANK YOU. PLEASE ADVISE ME BY E-MAIL IF PKG. WAS EVEN RECEIVED. THIS IS MY 1ST EVER PURCHASING ANYTHING ON LINE AND I AM SO DISAPPOINTED.
Dear Eileen B,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I ALWAYS start by Googling every company name. It had 4 stars on the first page of reviews so I went with it. I received 2 bathing suits. NEVER liked the S, M. L, XL on bathing suits since I am a large chested woman with an average bottom half. The top part of both are EXTREMELY small. Both half fits great. WELL... having the same issue with UNDELIVERABLE emails. Had I know it was coming from China... well say no more. VERY DISAPPOINTED and I loved the bathing suits
Dear Tami N,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I received a small sized item and when I attempted to try to return it thru Modlily customer service, I was met with UNDELIVERABLE emails.
After which I checked other customers responses and found they experienced the same UNDELIVERABLE emails.
Since then I've come to notice everything comes from China, which was never promoted in their website. I find that to be false advertising & misleading customers. Especially when it came to returning an item & receiving a full rebate; which I learnt is half of what a customer paid. Very very DISAPPOINTED.
I am going to UNSUBSCRIBE from this wedsite immediately.
Unsatisfied Customer, Geraldine R.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Skirt was really OK and flattering on my legs. Really nice to put it on. Overall this was a really good buy. Great material not thin but not thick. I got lots of compliments. Even decided to order two more in red and white! Don't pass on this, you'll regret it!
This was the perfect outfit for my cousin's all white party. I purchased a size medium and I really could have purchased a small because the it has great stretch material. Everyone loved it! I can't wait to wear it out and I most definitely will be ordering another before it gets cold...
This was my very first time ordering anything clothing here. I ordered a small because I wanted the clubwear fit. IT FITTED AMAZINGLY! I cannot wait to wear this out and dress sit up. It can be worn for casual or outerwear! I will be ordering the black set really really soon! Shipping was hell of FAST! A Bang for my buck!
I ordered a small. Perfect! I have like six of them now and wear them all the time - with sandals or heels or dressy flip flops or big earrings or fun necklaces. I get compliments every time I wear this dress! It looks and feels so comfortable. Have fun, ladies!
I ordered a medium and is a bit large but if you are looking for an oversized shirt, THIS IS THE ONE! It fits a little larger than expected, but the color is fantastic and the fabric is very nice for this hot weather. Great dress for girls with curves!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear Royce S,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.