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ModlilyReviews 8,636

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Texas
1 review
0 helpful votes
Follow Vera O.
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Simply, lovely!
September 5, 2017

You can't miss out on this one! Really cut and lovely! Smart dresser and an eye for fashion. My friend said she also want to get one. I'm so happy to find such a good dress.

Date of experience: September 5, 2017
Virginia
1 review
0 helpful votes
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Exactly like the picture. I ordered large because it was said cut big. You coukd also get a cute little belt to go with it around the waist area if necessary. You could wear with tights and boots in the cold or simple sandals. Enjoy it!

Date of experience: September 5, 2017
Indiana
1 review
0 helpful votes
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Exactly what you see in the photo, nice dress simple, perfect for fall season. Arrived on time. THANK YOU for your service and nice dress. I will be ordering more in the future from your store. THANK YOU~

Date of experience: September 5, 2017
Wyoming
1 review
0 helpful votes
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Worth buying
September 4, 2017

I love this dress. It's so sexy it can be worn out for the night. The length is great and so is the fabric. I'm actually about to order this dress in two more colors. If you have curves this dress will accommodate them very well. Cheap but nice

Date of experience: September 4, 2017
Massachusetts
1 review
0 helpful votes
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Affordable cuteness...
September 4, 2017

Very lovely and form fitting but classy dress. Hits right below the knees. Definitely recommend for my curvy girls looking for a nice date dress~ The delivery is fast so I can wear it on my friend's party. So nice

Date of experience: September 4, 2017
South Carolina
1 review
0 helpful votes
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Great buy!
September 4, 2017

Fits beautifully! The material is soft, NOT cheap and very comfortable. I was afraid that it would be see through, but that was not the case. This dress is perfect because you can throw on some sandals and pull off the casual Sunday look or put some heels on and you have a classy, sleek look. I will definitely be getting more colors! Great buy!

Date of experience: September 4, 2017
1 review
0 helpful votes
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Fun, effortless dress!
September 4, 2017

Lovely material, fit and cut. Ordered a small and you can see every ripple and imperfection. It's form fitting but fits perfect and the color is more emerald than dark green. Perfect dress for a fun occasion or shower. Cute and fun color!

Date of experience: September 4, 2017
Illinois
1 review
0 helpful votes
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Will Buy More
September 4, 2017

I just got this yesterday and tried it on. I love it, the fabric is nice and its well made. I am 5'8 158lbs, with hips (!)and a smallish waist, I got an XL. Its tight around the hips but I think if I went up a size it would be too loose in the bust and waist. I normally wear a size 10. I'll post a pic after I wear it Saturday

Date of experience: September 3, 2017
Texas
1 review
0 helpful votes
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Very nice
September 4, 2017

These are so good this is my second purchase for a different colour, very comfortable and I have been getting some very nice comments when I have worn them.

Date of experience: September 3, 2017
Colorado
1 review
0 helpful votes
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Better than expected
September 4, 2017

The fabric is so soft but heavy. I don't exactly love the zipper, I wish it were heavier, higher quality. Fits perfectly (ordered 8-10), I wear an 8. The color is the same as the picture as well. I don't think anyone who orders this will be disappointed. In addition, ordered on 8/4, arrived 8/18.

Date of experience: September 3, 2017
Oregon
1 review
0 helpful votes
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Great material
September 4, 2017

Nicely made, beautiful color, and the fabric is very soft and comfortable. I ordered a couple sizes up due to other reviews, but probably could have gone down as it's very roomy. It is very long. I am 5'10 and the skirt grazes the floor. I wouldn't be able to wear this with flats unless I hemmed it, which I may do.

Date of experience: September 3, 2017
Florida
1 review
4 helpful votes
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DO NOT ORDER FROM THIS COMPANY! If you plan on trying to return an item. Forget about receiving a credit back. I ordered a bathing suit and returned the bathing suit and it was signed for and received. Did not receive a credit and they kept the bathing suit. If you plan on returning for a refund, forget about talking with someone and you will not get a credit back. I will never order from them again

Date of experience: September 1, 2017
Sofia M. Modlily Rep
over a year old

Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.

Nevada
1 review
7 helpful votes
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Before ordering anything I always read the reviews.
Thank you for the information. Won't be using their services.

Date of experience: August 31, 2017
Poland
1 review
0 helpful votes
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I Love It.
August 30, 2017

This dress is so beautiful and well made. Very good material. Every where I went I received a compliment. Everyone thought this was a Gucci Dress and I went along with it (Lol). I love ordering from Modlily. I always receive my items. I never had a problem

Date of experience: August 30, 2017
Michigan
1 review
0 helpful votes
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True to size
August 30, 2017

True to size, if you are a bit top heavy you might want to wear the clear straps to help with the support. Loved it. Many complimnets and the belt is attached and fit just right.

Date of experience: August 30, 2017
Texas
1 review
0 helpful votes
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Amazing!
August 30, 2017

This dress is amazing! Love the fit. And this was i first time ordering and wasn't sure if the dress would fit but was surprised to see that it did and looked great. I love my dress and would definitely continue shopping here. LOVE IT!

Date of experience: August 30, 2017
Florida
1 review
0 helpful votes
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Good service
August 30, 2017

Quite pleased with products and service from Modlily, love shopping their website. I will take the 50% refund and I have ordered a new suit

Date of experience: August 30, 2017
Rhode Island
1 review
0 helpful votes
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Very satisfied
August 30, 2017

Awesome outfit. I ordered a medium but should have ordered a small. I accented it with a gold belt and gold jewelry and was the spotlight of my event. Very satisfied

Date of experience: August 29, 2017
Oregon
1 review
0 helpful votes
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Love this store
August 30, 2017

I have purchased 4 of these dresses, black, orange and dark blue, they are beautiful, the 1st I ordered in large but it was on the big side (a friend benefitted) next 3 in medium fitted perfectly, as I am short it was great not to have to have alterations, I have had many compliments while wearing these dresses, also great for holidays on cruise ships, highly recommended, I love shopping at Mod Lily.

Date of experience: August 29, 2017
Virginia
1 review
0 helpful votes
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Size is Good
August 30, 2017

I love this bathing suit! I am a bigger girl, size 16 US and it fit great. I got an XL and it covered my behind completely. The only thing is the elastic on my arms was a little tight but other than that it fit like a dream. I cant wait to wear this on vacation!

Date of experience: August 29, 2017