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ModlilyReviews 8,505

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
470
shipping
482
returns
387
quality
451
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Virginia
1 review
0 helpful votes
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Pretty dress
October 26, 2025

The dress is very comfortable and dressy. Perfect to wear to our daughter's rehearsal dinner. Also appropriate for a wedding. I ordered my usual size (6) and it fit well. It was a bit longer on me as I am 5 ft. Tall and the model was taller. It still will fit the bill.

Date of experience: October 26, 2025
Louisiana
1 review
0 helpful votes
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Great Quality
October 26, 2025

When you order something, you expect it to look like the picture. Everything looks great and feels great. Definitely will not be my last time ordering.

Date of experience: October 16, 2025
Kentucky
1 review
0 helpful votes
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Cute Swimsuits
October 26, 2025

I have ordered swimsuits 2 different times. They are so cute. The colors are as shown in photos and they are true to size in my experience. I recommend.

Date of experience: October 26, 2025
Connecticut
1 review
0 helpful votes
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Shirts are wonderful
October 26, 2025

I bought 2 shirts and I love them. They fit perfectly and are so soft. I loved them so much that I bought another one then I bought 2 more. Good quality and just so soft. Love them all!

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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GREAT EXPERIANCE
October 25, 2025

The items I ordered were nicer than I expected. Each item was the perfect size. Well made with a lot of details. I can't wait til the next order comes in.

Date of experience: October 25, 2025
New York
1 review
0 helpful votes
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Lovely denim blazer
October 24, 2025

The long sleeve lapel coat is actually a jacket with a lapel collar. It's the perfect jacket for spring and fall. Light and comfortable

Date of experience: October 24, 2025
Ohio
1 review
0 helpful votes
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Super great
October 24, 2025

I love your clothes only wish that more plus sizes in the other stiles your the only place i buy my clothes thank you for great clothing

Date of experience: October 24, 2025
Canada
1 review
0 helpful votes
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Customer Service
October 24, 2025

I have aways been happy ordering from Modlily, whether I was satisfied with an item or needed to return it it has always been hassle free.

Date of experience: October 24, 2025
Ohio
1 review
0 helpful votes
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Great but Very Slow
October 23, 2025

Ordering was a breeze however, it took forever to receive my order. I love my clothes, would love to order more but reconsidering with such slow delivery. The clothing is very good quality and fits perfectly, true to size! Fabric is

Date of experience: October 23, 2025
Tennessee
1 review
0 helpful votes
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My Shopping Experience
October 23, 2025

I am very happy shopping with Modilily. They have great items to pick from. I have purchased from them several times, and have been happy with every shipment. One issue I do have is there is one top that I would like but, every time I go to look for it, I cannot find it.

Date of experience: October 23, 2025
Oklahoma
1 review
0 helpful votes
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Nice quality products
October 23, 2025

Very nice quality fabrics & styles to choose from. Easy to order. Reasonably priced. Never been disappointed with my purchased.

Date of experience: October 23, 2025
Australia
1 review
0 helpful votes
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Happy Customer
October 23, 2025

Styles, colours, patterns or plain, every item is unique and gains positive comments wherever I go. Sizing is accurate, notifications keep me updated on progress of my order which never keeps me waiting long. Happy customer!

Date of experience: October 23, 2025
Florida
1 review
0 helpful votes
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It takes to long to check out…I have to keep going through to much aggravation before I can finally get the answer my pmt has been accepted! It took 35 min to check out…I will shop somewhere else if it happens again! Also I could not find a coupon code.

Date of experience: October 20, 2025
Virginia
2 reviews
3 helpful votes
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Outstanding
October 17, 2025

First of all, THANK YOU for a quicker delivery! I absolutely love your line of clothes and have begun acquiring quite a lot of new and "fresh" items to my wardrobe. I get many compliments and inquiries of where I purchased them. What I like most, the sizes are true and the fit is perfect. I have never had to return anything.

Date of experience: October 17, 2025
Washington
1 review
0 helpful votes
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Wintertime
October 14, 2025

It's easy enough to place an order. Prices are decent!

Date of experience: October 14, 2025
North Carolina
1 review
0 helpful votes
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I was so disappointed in not knowing how to get order corrected this soon as I had looked at the two items for months trying to decide what to do. Thank you for your immediately help. Will buy again.

Date of experience: October 12, 2025
Maryland
1 review
0 helpful votes
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Happy dresses
October 12, 2025

Was getting ready to go to church and saw this beautiful dress. Decided that since I was sad about my friends death and needed a dress for her funeral, I would buy it.

Date of experience: October 12, 2025
California
1 review
0 helpful votes
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I purchased 3 swimsuits with the intent of returning 2. I did everything right, returned the items in early June 2025, and said I wanted my refund sent to my original payment method. I received an email saying my return was approved and my refund would be processed to my original payment method. In late August, I still had not received my refund and contacted Customer Service. I was told I could have the full amount credited to my Modlily account or have the amount minus shipping fees credited to my original payment method. I told them AGAIN that I wanted it credited to my debit card and on Sept. 8 was told it would be processed within 5-7 business days. I got a fraud alert notification from my bank a few days later that Modlily was trying to charge me the refund amount so I declined it. On Sept 16 I got an email from Modlily saying there was "something wrong with my card" and they wanted to send my refund to PayPal. I sent them my PayPal account name on Sept. 20. On Sept. 21, I got another email asking about my email address (don't know why since they were emailing me at that address) and then said I had to send proof of my address (water bill, gas bill). I did, being very careful to redact anything other than my name and address. I sent it to them on Sept. 22. I got yet another email the same day saying I needed to upload it to the live chat. I did that on Sept. 30 and was told I'd get an email with 5-6 days with refund details. On 10/5 I had not heard anything and was told it would be "expedited." Contacted them again today (Oct. 11) because I still hadn't heard anything and got basically the same message. I can't file a complaint with the Better Business Bureau because it's not a US or Canadian company. So I'm trying to spread the message any way I can. Cute clothes, but you better not try to return anything if you want the money back in your bank.

Date of experience: October 11, 2025
Texas
1 review
0 helpful votes
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Beautiful swimsuit
October 10, 2025

I ordered one before summer started and have had many compliments on this suit. Blue ink got on my first one that was purchased so I had to buy a new one. It is a beautiful and decent suit to buy.

Date of experience: October 10, 2025
Virginia
1 review
0 helpful votes
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Great Card Security!
October 7, 2025

Easy to shop and find what I'm looking for! And now they've added a pin code to make sure that it is you using your credit card. I appreciate the extra security. :D

Date of experience: October 7, 2025