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For me at least. Great customer service, friendly & co-operative. Most items I've purchased are spot-on. Yes, I've had problems with size issues. But overall I am satisfied.
I received a small sized item and when I attempted to try to return it thru Modlily customer service, I was met with UNDELIVERABLE emails.
After which I checked other customers responses and found they experienced the same UNDELIVERABLE emails.
Since then I've come to notice everything comes from China, which was never promoted in their website. I find that to be false advertising & misleading customers. Especially when it came to returning an item & receiving a full rebate; which I learnt is half of what a customer paid. Very very DISAPPOINTED.
I am going to UNSUBSCRIBE from this wedsite immediately.
Unsatisfied Customer, Geraldine R.
Geraldine hasn’t received any thanks yous.
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Empty.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.