About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Ordered 2 swim suits recently an was very pleased with material, style an quality. Other than being to big an having to return I will definitely order again
There is a sense of trust and professionality that makes you feel that everything will function well (hopefully) regarding the client's expectations and according to the company's policy.
I will be buying from ModLily again in the future as the garments i have already bought are fantastic.lovely soft feel to the tops like velvet. Thank you
I ordered a bra that took forever to get here and it wouldn't even fit a girl that is exsmall it came with no return address or anything else.I will not be ordering from them again.Not happy at all
The swim top was beautiful! The pants were too short for modesty. I ordered another pair that was SUPPOSED to be included, but were not. I'm still WAITING!
Ordered wrong size. ModLily was quick and easy to exchange.
Beachwear fits perfectly. I ordered one size bigger than I usually get. Comparible pricing. Two week delivery to Canada. I will order from this site again.
The coat I ordered XXL was so small an 8 yr old could not wear it. Took 7 weeks to get it and they do not Accor them back NO Refunds. $55 lesson. Never buy from China Mart company
Today when I decided to return my items that were too small for the live chat lady was very helpful and I appreciate all her house she was very good and instruction me what to do
Ordered some clothes.
A pair of shorts didn't arrive.
The company fixed the situation.
Thank you
The tops fill up with air when you are in the water.
I don't know why but I hate that.
Received my swim suit Friday and it's very poor quality material and has snags in material. The fit is good and it's cute so I'm really disappointed that it's not what I thought it would be!
I ordered from Modlily without researching. Boy, was that a mistake. Ordered a top that was probably 2 sizes larger than what I ordered. I then began the process of trying to get a refund. Of course the rep offered 50% without sending back the merchandise. I declined. Then rep offered 80% without returning the merchandise. I accepted that as a reasonable option. Rep. Stated the amount which would be refunded and I requested a timeframe in which I would see it back on my Paypal account. Haven't heard back since. I cannot log into my account even after server password changes. I am now on hold with Paypal to start a claims/ dispute. This is the worst company I have ever dealt with and again will never purchase from them again. I see that Modlily sends an auto reply to all of these complaints and requests the order number. Here it is but I seriously do not expect any results!
#M**************
All buyers beware... additionally the dye of the shirt literally has turned my fingers blue from just handling it.
Return process is not easy! I had to reply to an email in order to get my return started.
Receiving my items took awhile compared to other sites.
If you need to return something, you need to pay for the item to be shipped to CHINA. Clothing is POOR quality and not true to size. My order was literally donated and I lost the whole cost of the items. STAY AWAY
Nice styles,colors and textures! Love shopping here.
Only drawback is to have patience with delivery.
There was a slight delay in in delivery of my order but I was informed and given an apology. Very good prompt communication and excellent quality of goods. Definitely worth 5 stars!
The best thing that I really like Modlily is their product quality though it's quite cheap but it's excellent. I am always in love with all the items I purchase from here!
Not only is the quality of the product poor but the sizes were way off and I was unable to return or exchange items. I will not be purchasing from Modlily again.
I have ordered bathing suits and many cute tops. All good quality, perfect fit, shipped within two weeks.
The sizing is horrible and you cant call this company, you can only email them. They also refuse to write back on returns
Do not order from this China based company
Horrible!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members