Janet F.

I ordered a so called chunky blanket from this site for $50. It appeared to be made in Europe per the website (evidently the items are made in China or South Korea). It took a month to get here and low and behold it was the size of a place mat. Who in their right mind would want to pay that amount for a placemat (19"x23")? I am glad that I used PayPal for the purchase as I will be filing a claim today for a full refund through their purchase protection policy. I will never be ordering items from sites that are not common household names or available on Amazon! Again, do not order from this company!

I ordered from Modlily without researching. Boy, was that a mistake. Ordered a top that was probably 2 sizes larger than what I ordered. I then began the process of trying to get a refund. Of course the rep offered 50% without sending back the merchandise. I declined. Then rep offered 80% without returning the merchandise. I accepted that as a reasonable option. Rep. Stated the amount which would be refunded and I requested a timeframe in which I would see it back on my Paypal account. Haven't heard back since. I cannot log into my account even after server password changes. I am now on hold with Paypal to start a claims/ dispute. This is the worst company I have ever dealt with and again will never purchase from them again. I see that Modlily sends an auto reply to all of these complaints and requests the order number. Here it is but I seriously do not expect any results!
#M**************
All buyers beware... additionally the dye of the shirt literally has turned my fingers blue from just handling it.