Modanisa

This is very unfortunate that you guys do not have any price protection period. Paid 44.95 for an item and within 2 week it drop to 34.95 and no price match. This is the first time i see in my whole life. Same for return item. You guys make buyer to pay for your item to return, it should be from your end for return
I am sorry but I am determined that i will never come back to you...
My Order Number #*******
Regards
Mohammad
Toronto, canada

If you don't have a paypal account. Your money will be taken. You wont receive any items and if you try to find out why, they will toss you around until they tell you to go exercise your legal rights.
Don't bother tracking down the parcel, the shipping companies will tell you the sender has never shipped out such a package with their shipping company and if you confront Modanisa stuff. Then they will tell you literally tell you go exercise you legal right. I guess they have done this for quite a while they are getting very comfortable.
Dont believe, know this my order no.: ******* was made on 06. 06. 17 for 111.045 pounds, is now imaginary soon to be forgotten. Never exists expect as a number.

I was not satisfied with my purchase. I purchased 13 items. One of their campaign terms is that you get free shipping if you purchase under 12 items. For one item, they made me pay an extra $25 of shipping. It's not right, they should be more transparent with customers. In their home page when you click on the area where it says that there is no shipping fee (terms and conditions apply), it doesn't take you anywhere where it states only 12 items. There is no terms and conditions are, they call it campaign. I could have easily made it 2 purchases and not had to pay for shipping. As much as I love their products, I will not be purchasing from them again.

I ordered from Modanisa twice. I'm not planning to order again. First, the shipping costs about 40% of the total amount. I paid $140 for my first order and $50 extra for my customers. For my second order I paid $55 and $25 extra for coatings. It's not worth it if you live in Canada. The other main issue is there customer service. It's horrible. They will take ages to get back to you only if you keep bugging them otherwise forget about it. Also, they really have a problem with colors of the images displayed on their website. Always consider the description and don't pay attention to the color of the image. I have received at least 3 items in different colors than what was displayed on their images. I'm terms of the quality, it's just fine it's not bad.

The worst online store I've been seen in the past couple of years horrible experience very very late deliveries when we speak about the clothes is like a whole another level of disappointment! It's like expectation vs reality shopping. Very bad quality horrible materials if you washed three times it's already for a trash sizing is not realistic and to short us well even if you order a bigger size to fit won't fit you accept if you are not 150cm and when you try to return something you need to cover international shipping you self in order to return back to them so you can eventually get your money back but that will not gonna happen either because they're going to say that they haven't receive the return package

The products either have defects or bad quality/ not as expected and wrong size majority of them run smaller than it should be.
After 10 days of opening a case and sending all the pictures proof needed, i received an automatic email says that the case is closed and the issue is resolved.!
Not to mention that the return policy is a joke, you need to pay 10$ for the return no matter what the reason (and if the package wasn't accepted in turkey, it is your problem then to send it back for an other 10$ or not)
It was the first purchase and definitely the last one too.

I didn't receive my order and FedEx say order delivered but nobody sign on the paper...I contacted the customer service of modanisa but they don't want to do anything.I losses my money for nothing..

I used to love modanisa but recently all my orders have had problems. One dress arrived ripped and broken and the other ones were not the size described. Customer service took over 2 weeks to reply to me and then when they did reply the returns label is NOT SHOWING and their website won't let me delete the return and try again. Basically, don't waste your money. I used to be an advocate for Modanisa but they've gone downhill, most of the dresses I've gotten are cheap, poor quality and their customer service doesn't help. Be careful of what these hijab influencers advertise.

I have ordered a coat over three weeks ago. Since the credit card payment didn't go through the first time (as one of the customers has already pointed out in this forum) I tried again and consequently was charged twice. Although the modanisa customer service replied quickly to my request for a refund I still haven't received my money back yet (order *******). And what's worse, I still haven't received my coat (order *******). I have paid twice for a coat that never got here; I feel scammed and am ready to publish what happened in any consumer forum I could possibly come across!

I just received my second order from Modanisa (all the way to BC, Canada). This time I got express free shipping and it was here in 4 days! The quality of all the clothes I have ordered over the last two years is great and I love the modern designs. I bought a few zip up abayas, a coat wrap and a dress. I find the sizes very good, but check your measurements to be sure. I will say the abayas that zip up (all 3) are a wee bit tight across the chest (and Im not big chested), so you may want to go up a size depending on the style. Im not sure what all the bad reviews are about. I LOVE the clothes and get so many compliments when Im out n about. I did, however, have a question and I contacted customer service twice (or at least tried to) via their online email and I did not hear back, so while I got exactly what I ordered Im not overly impressed with the lack of customer support. I would recommend Modanisa to a friend, just like it was recommended to me: 0)