Modanisa

I wouldn't recommend anyone to buy from them because quality Is poor and torn dresses. Hard to get money back refund and we have to pay for the return delivery. I wish I could give them no stars at all.

They have contacted me and responded to my case in a way that made me very happy. Now that I have better experience of Modanisa, I can that they are a customer-focused company that always strives to meet the customer in the best possible way.

I have gained good experience with modanisa and their clothes are of the best quality.

Update: I was contacted by a customer service rep who helped start a return and I got full refund for the item I returned and partial for the one I washed. That's why I added 2 stars extra. Also the credibility of their adverts have improved with time so I still go there to order Islamic wears. I bought a $55 dress only to get one with a low quality and a different colour. The dress washed out and started pulling wool after just one wash. A whole $55. I also bought another a burin dress for $42 which was not only poorly sewn but tore the third time I wore it because there were loose thread hanging around it that I kept cutting off. I have bought several stuffs from them but the bad quality on cheap items doesn't annoy if not that on high priced items. Please be careful buying from them. My recent order number is *******.

I wish I can gave you no star at all, I have been waiting for nearly three months to get my money back but no one even contacted me to say sorry for the delay. I had to return my order I had to call customer service to ask about my refund many many times and every time they gave me different answers: we have received your order but we need to send it back to Turkey! Then we didn't receive your order ( I don't know the truth)! We will open a case for you, the financial department is dealing with your case, we will tell our manger about your case and will contact you soon... no one contact me until now.
I am really so disappointed with this company, I will never ever buy anything from you again and you have to send my money back.

Never had issues ordering from Modanisa until my recent order where the company did NOT ship two of the items I paid for. I reached out and told them I didn't receive two of the suits and they said that in their system it shows it was sent and delivered and asked me to send a photo. A photo of what? The items I did NOT receive. They STOLE my money and did not send me the items I paid for. So disappointed in this so called Islamic company that STEALS from customers money and doesn't send them items they paid for. SHAME ON YOU!

If i can give them 0 stars i would. Most of there description on their products is not very accurate including the size. Cheap material, inaccurate size, and most of all their customer service is crap. They don't answer the phone, and when you decide to return the items because it dose not match what the ad says for the size and description they make you pay for the shipping when its there fault. They make you take so many pictures of the product and they don't take ownership of their mistake. Never dealing with those people. They did not refund me my money nor paid for the shipping because its their mistake. Customer service is 0 with this website.

I've been dealing with the company more than once and each time I'm pleased with my orders, quality of clothing, the shipping speed (to the US), and the cost! If you ever think that you cannot afford high quality, fashionable, and at the same time modest clothing then modanisa is a perfect option for you! Customer service is very helpful and respectful. I'm in love with every single piece of cloth I've purchased and I always highly recommend the website to all my friends as well as to whoever is going to read my review. I'm not a robot or scam, I'm a real person who looooooves modanisa.
Much love to the founders.

I bought 3 dresses and I just wore once and they got ribbed and stitching comes off when I contacted them they said they can not help me. Poor customer service and poor quality of clothes.

I made an order and it never arrived, I sent them the proofs and they just told me excuses saying they sent me a mail because they got a wrong address but is not true, then they said that they going to talk to the delivery company but they didn't and nothing change... it's happened a month ago and I didn't receive my refund, every time I tried to communicate with them they said they can't do anything because the don't have the package yet, DONT WASTE YOUR MONEY

This company is a scam! This is a warning to all Canadian customers, DON'T BUY MODANISA CLOTHES! The quality of the items is very poor, the fabrics are horrible and above all, you have to pay the return shipping fee if you don't like the product! What is this? In other words, you're stuck with anything you buy, wether you like it or not, what a waste of money!

I ordered a skirt that based on the picture of the website showed long skirt. The skirt I got was short and falls just below my knee. When I emailed the company, all I got was an email giving a reference number. Since then I emailed back but didn't get any feedback from them. I am extremely disappointed with the false advertisement and lack of consideration.

The comment the company left is false. I haven't received a single email addressing my problem. This show the level of dishonest!

I bought to many things 2 months ago.
I still don't get anything.
I tried so many times to contact them they said they will see where is my order.after a while they stopped responding me.
Now I don't have the money back and I don't have the order.they are big liars.

I have stopped buying from modanisa few years ago after they refused to refund or resend me 6 items I never received. It's like you calling your customers liers