MobStub

I have ordered multiple times from MobStub and I can honestly say I have been pleased with the quality of all the items I've purchased. They're always a great value, significantly less than I would pay elsewhere, and the customer service is fantastic. I've received the wrong item one time, and once I notified them, it was corrected immediately and the correct item was sent ASAP. Patience is required on some of the orders, and I understand sometimes it takes a little time to get what you want. It's a great company and I will shop with them for a long time!

After reading some mixed reviews about MobStub online, I was a little nervous about ordering but read they had a new customer service team in place so I decided to give them a try anyway and I'm glad I did. I ordered a number of small items which arrived in separate batches. One set of items was lost by the post office so I contacted MobStub and they followed up immediately and continued to work with me until the items arrived. I was very happy with the products and the customer service. Everything arrived quickly and as advertised. I would definitely order again and wouldn't hesitate to recommend them to others. They exceeded my expectations!

I got frightened when I read something on my computer saying derogatory things about MobStub. I've had nothing but helpful people and I love the items I purchased. I will continue to purchase from MobStub. SR in PA

I found these shoes on Mobstub and decided to try a pair. The first pair got lost in the mail and I wrote customer service. My customer service person, Hannah, wrote me back confirming they were indeed lost in the mail and sent another. I did get the second pair like she said and I love them! They are the Dawgs women's Z sandal and are super comfortable! If you're looking for a comfortable shoes that's also cute and priced right you should give them a try. Customer service is great also!

I ordered two sets of the Air Alert air valve covers, and immediately installed them on my wife's car and my grandson's car. They both welcomed them because they are so easy to see and read. One of the valve covers leaked and I had to remove it. I sent an IM to the company and they immediately sent me a new set. I have had no problem with the others. My wife and Grandson enjoy being able to see the alerts and know that their tires are safe. Thank you MobStub...

I made a purchase for two items. A couple of days later when I went to check the status of my order I noticed that there was a duplicate order entered on my account a minute later. Both orders showed they were "processing". I sent an email to customer service requesting that they cancel the second order. They replied stating they couldn't because the orders had already "been sent to shipped" and referred me to their return policy (which is "we don't accept returns"). They finally agreed to accept a return at my expense when I told them I was going to dispute the second charge on my credit card. It has been over a week and I have received two of the same items but have yet to receive the other two items which seems to keep getting delayed.

I could not find a number to call for customer service.

I have had issues with orders at amazon and got the exact opposite response!

I have dealt with mobstub for some time and have always been pleased with my orders. I recently ordered an item of jewelry but when it arrived it wasn't what I had ordered. Customer Service acknowledged my email within hours and despatched a replacement within days. I was very impressed with the way in which they dealt with my complaint and would thoroughly recommend them for their first class service, which was not only very efficient, but conducted in a very polite manner also.

I have ordered a number of items from MobStub and I have been very happy with the price, service and delivery. They offer great products at a great price shipped right to my door. I love scrolling through to see is being offered.

I've ordered quite a few things from Mobstub and have been very happy with it all. From bracelets to a doggie shedding brush to earrings and more. Each time I order I am very happy with my product. I would say don't order something and expect it in a week, order ahead so you will get your items in time for a gift.

I ordered a pink bluetooth headset. It didn't work, there was no contact information enclosed. I found their phone number on my bank account. I called it and was told to send an email. I sent it after I returned the headset using the enclosed sticker. I waited three weeks, no response. I sent another email I received a very rude email response, saying that I didn't follow return policy. What return policy? There was no policy inside of the package I received with the headset, just a return sticker, which I used. They are horrible and I will never ordered anything else from them. I hope that the $22 plus A S&@H PLUS taxes is worth a bad review.

Note that Mobstub does NOT have a customer service phone number and their online 'help' responses appears to be computer-generated. Example: I ordered item A, quantity of 3. I was shipped item B, quantity of 3. I sent an email explaining this and gave item numbers of both items, the incorrect one, B, and the one I was supposed to receive, A. The response I got was "We have confirmed that you ordered..." item A.

Guess I will have to call credit card company next.

Seems very similar to others stories, I ordered the Bluetooth headphones 3 weeks ago, very disappointed with both MobStub and USPS. After tracking the package for a week an half, I sent a complaint to USPS because the tracking was showing the package still at the sorting facility. USPS was supposed to notify me within 2 days. Never received notification from USPS. This has been a waste of my time and learned my lesson, next time I will check up on a site that's offering items on sell. Seemed like a good idea and their site seems legit, but the got me. All I can do now is call it a $30 loss and not be tricked so easily by the next company.