MobStubReviews 734

First of let tell you that the pictures on Mobstub lead you to believe that it will extend and populate eyelashes as Younique does. The Mobstub product DOES NOT work and the bottles seem empty. I wrote to complain and ask for my moneyback, but they wont do it. I am willing to return it cause the tubes seem empty-they don't care-its a final sale. My eyelashes are NOT small, so it id the quality and absence of the product that Im complaining about.

My first transaction with them was very satisfactory. I received the item I ordered in less than week, so I was very happy. The other day I ordered something, and this morning I got an email: "I am terribly sorry for the inconvenience.

We are unable to ship the 10 Pack: Women's Ribbed 100% Cotton Tank Tops you purchased to Hawaii.

You have been issued a full refund for your order. Please allow 3-5 business days for the refund to show in your account."

I asked why and the response was: "I am very sorry, however some of our items we are unable to ship to Hawaii."

I replied: "That doesn't sufficiently answer my question. Why not? We are part of the U.S. USPS ships here with no problems!" An am awaiting their reply. Very disappointed!

First order with MobStub was received and one item was missing. I immediately emailed them following instructions on their contact page and received an initial response that someone would contact me regarding my order within 24 to 48 hours. I received a follow up within 24 hours and my missing item has been reshipped. That's the kind of customer service I like. Good job MobStub. I will definitely continue ordering with you and recommend you to all my friends and family.

Purchased 23 "silver bracelets on leather cord" for my daughter's dance team. They would only allow 10 at a time to be ordered and charged shipping not once, not twice but 3 times! Then shipped all of the bracelets together in one small envelope that would have cost about $5.00 to mail... I paid over $30. Then when the bracelets finally arrived they were on a silk cord... not leather as advertised. Not sure on what planet these bracelets would have EVER retailed for $110 each, not sure they are worth the $10 each that I paid for them. I won't' order from them again.

I ordered this ring in a size seven. It said it was regular 155.00. When I received it, it was so fake! Looked like something you would get out of a bubble gum machine! There was no engravement inside the ring stating it was 18K! The ring would not even go over my knuckle. I emailed the company and Lillie wanted me to send pictures of the ring. I did that, she emails me back and says that this ring doesn't (come) with the 18K engravement! I told her all true white gold or yellow gold rings does have an engravement. And this ring is a fake, this company is a fraud. I threatened to contact the BBB and an attorney to file a law suit on them for false advertisement! I also told her I am sure there are plenty of other customers whom have lost money with them also. ( I had read on their site there was no refunds)! All at once I get an email stating my money would be refunded within 3-5 business days! That was yesterday. Today I check my bank account and the money was there! I will never buy anything else from this company. They want to take your money and sell cheap stuff! BUYER BEWARE!

The Mobstub customer service team is excellent. I recently made a purchase and needed the purchase to go to a different person than who was on the original order. I quickly shot customer service an email. Within 24 hours Hannah responded and made the changes and requested a confirmation to ensure my purchase arrived to the right place. She has continued to follow up to ensure everything is in order. I will continue to be a faithful client with such great people to work with.