Missguided US

Their prices change as soon as you order items from their site. Even though it's less than 24 hours and they haven't shipped your items, they refuse to adjust your order and credit the customer the difference. There isn't a single person who wants to pay more for an item that has been significantly reduced. Also sometimes there's a promo code when you add items to the shopping cart. Add items to the cart and the promo code doesn't get applied. Their response is that it's an error from however long ago. Yet the code (error) continues to show for more than a week.

Long story short i never received my package from over a month (im from U. S). Continue to read for explanation... First time ordering from this website. The clothes looked really cute, so i placed an order. My order was put on nov. 6,2015 and the next day it said"it dispatched". Then it gave a link for "tracking". WEEKS went by and no order arrived. The tracking link did not work. So on dec 8 or so i emailed them. They responded a day or so later saying they would check why the link did not work.
Later, they claimed my order to be "LOST parcel". I was done with this circle of dead ends and told them to refund my order. IM Still waiting on my $$ back. Horrible site. Emailing misguided customer service was useless as they gave me a response which did not answer my irritating question of where on earth was my parcel and why hadn't it been delivered.

I live in the U. S and have ordered from this company multiple times for vacation outfits. I have always received good to excellent quality clothing depending on the price point. Never have I received poor quality clothing. They are always running a promotion, which is a huge incentive to shop here. Please note people are more likely to leave a bad review when they have a poor experience and less likely to leave a review when they have a positive experience. Don't let these reviews deter you from trying this site. I also did a return here once (I was too short for the dress). You have to pay return shipping which sucks but they returned my money swiftly.

Missguided shows a huge lack of accountability and care to their customers. After having a very difficult time navigating the awful courier they used (UPS) they would only offer me a 20% discount on my next purchase, after failing to meet their delivery deadlines, resulting in hours of wasted time.

I have shopped there frequently in the past and never will again. The customs fees are also astronomical if you need anything delivered to Canada.

BUYER BEWARE!

I have been waiting for my package for OVER A MONTH (literally 39 days). I also got an email that one of the items I purchased was no longer available even though I had already paid for it. I contacted the company several times and they never have a solid answer. The service and shipping is straight garbage.

Read all the negative reviews after I ordered so I was kind of worried. But, I ordered. They delivered. I liked my stuff. No problem. I bought 2 shirts and a pair of shoes. All of it looked like it did in the pictures and the quality was good. Maybe a little high if I had ordered them full price. I got them on sale. I would order from them again, but since most of the negativity about them has to do with problems with returns, I will keep that in mind and only things i'm pretty sure will fit me. LIke leggings and probably shoes.

I was very skeptical on the beginning ordering from this website, but I decided to give it a try. On my first order I had to return back few items because of the size issue. But the customer service was super great, I received my money the second day I send back items. The clothes that I ordered are okay, at least are better than the Chinese quality. I ordered few more dresses from them, and always got them on time, and the return process was easy. One time my package was lost, but it was usps fault, customer service issued me right away a refund, no questions. I will definitely order again from them.

I put all my shipping information in and my credit card number and when I clicked complete order. It said my payment didn't go through and to try again. So I checked my bank account and they took money out. They won't give me money back and I won't be receiving clothes either. As I didn't even get a confirmation email. Scammers

I ordered 5 items from them. Only recieved 4 but said 5 was sent out. I called them up and spoke to a representative. This person was so rude. No apology at all. This person told me that I would have to create a claim, fill out the loss item form and send it back then they will see what they can do. So its my fault for not receiving what I bought... not their? When I asked her for a phone number where I could call and talk to someone, she said they dont have any phone number. They make it so ridiculously hard and inconvenient for their customers and not try to resolve any issue at all. They just hope with all the inconveniences they created, you just give up and suck up ur loss. If you want to order anything from them, do it at your own risks. They do not care whether you receive your items or not is none of their business.

Month back I ordered for 3 pair of jeans from Missguided. But only one size was perfect but other two sizes were tight although the size tag mentioned on those two were same as that was mentioned in the first one. They might have tagged the wrong number. I brought the fact before Missguided Customer care here http://www.fixithere.net/missguided-contact-number/. They told me to return those items with in 14 days. I did accordingly and with one week I received correct sized jeans.

Clothes fit perfectly, they package things neatly, and in my experience they have shipped things to me very fast. I am very satisfied to be their customer.

I spent about $350 on clothes for an upcoming vacation. I ordered on Sunday, and my order actually came very fast on Wednesday. Literally everything in my order was crap quality, it looked cheaper than my local hood store clothing. I did my research and saw so many YouTube videos of people trying on their clothing, and everything looked great! I went on Instagram, and saw mostly high count followers tagged in a lot of their clothing so I guess that was sketchy. Don't believe the hype ladies, these clothes are inferior in quality, and the prices are wayyyy too high. I'm a first time customer, and I'm keeping it that way. Let's see how my return will go now. I had to pay $16 in total for two shipping lables, for two orders. They better refund my stuff waste of time, and literally money.