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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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Very happy I have discovered this site. I have made many purchases. Big variety, nice prices.
Its kind of an average because some of the products are really good that is worth it and some of them really bad because its unseen as we are buying online. The real issue is with delivery as it takes ages to receive it.
My past experience is super, Communication, Service and fast shipping...
I've ordered many times from MiniInTheBox but this item made it to me, from China to Denver CO in 5 days! I made the order too hastily and didn't realize that the color had reverted to BLACK. I knew of several people I could give it to and quickly ordered again, this time PURPLE. So the color I didn't want arrived in 5 days and the color I did I'm still waiting for. I know my satisfaction will eventually be the main concern and I will be satisfied no matter what at Mini/LiteInTheBox. I recommend them heartily.
I am so glad I have found this site. It does take a bit longer than most, However, it is clearly posted of the process. There has been over looks and I have had a delay with my purchase. However, once it was found out they treated me right. The items are very pretty maybe not the top of the line. However, for the price it is a good deal. I would buy again
Im so pleased with Miniinthebox, i bought almost 20 products from them and all went perfect. Ill continue buying from them, and ill recommend them to others.
These products are great and the prices are fantastic. Seems like I have a birthday every month and this site helps ease the burden on the pocket book. Order at least two months early so it the order will arrive on time. That is, unless you pay the extra cost.
Great website, great prices and some of my orders were even received in less than the stated minimum delivery time. Would definitely recommend!
MiniInTheBox provides customers with a wide selection of products & gadgets at a very reasonable price. Everything i purchased arrived on time. Easy shopping experience with great discounts.
I ordered multiple items…a USB reader, USB memory stick, a bracelet and the most important item of them all, a replacement plug for my Apple computer. I even paid extra for quick delivery because I needed the replacement plug.
Of course the thing that came first was the reader, memory stick and bracelet and was handled directly from MiniBox in China. I couldn't believe it got here first since the replacement plug was being sent from their US center. Also there was no way for me to track the replacement plug but could track the one coming from China.
All of the products were great including my replacement plug. It works perfectly. I just wish it would have came sooner especially since I paid for the expedited shipping. It didn't come in the 3 to 5 days as promised.
I love my peacock day and night. It is so pretty just like a real peacock without the noise
I love the product from miniinthe box... products are really good and attractive... it worth to buy. Delivery is also fast
I love every items order with exception of one size fits all items... because they all are size 0s. All other products are outstanding and the prices are awesome. There is one other negative though... You pay for shipping (don't use free shipping) yet items are never delivered within the time or date scheduled.
After a lot of months of using this site i think is the best world site about gadgets and other lot of stuff i continue use it for a long time
Very good EU Plug to Multiple Plug Universal Round Travel Adapter with Safety Shutter (110-240V). Very practical. Easy to use. Irecommend it.
Very good site, services, custom service, prices and a lot of things to buy.
Thanks.
I've ordered a lot of things! I always received everything, and when it was any postal or delivery problem, the refound me with no question!
All things I got am using and love it!
I'm a verified buyer from both mini in the box and light in the box, and I love both sites. They have everything you can think of, I live in the caribbean and it only takes a month or sometimes less to get stuff to me I use super saver shipping. They have the best customers service ever. Never had any problems with them and no I'm not being paid to write this review its based off my personal experience with both shops.
All items I have bought from lightinthe box and minilin the box were perfectly well described, came as discribed with no single remark as not beeing as in ordered.
I will be buying more and more stuff from these stores!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members