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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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The products are like announced and the delivery is made in time
Bought this for my Daughter who is very pleased with them. Would buy from here again.
I honestly have a great experience with this site even though sometimes the product take for ever
The collar was too big for my cat and it said it was purple but the color of it sure looked pink to me. Gave it to a friend for his dog so the purchase wasn't wasted.
I love shopping with mini in the box because the price is very cheap. They are on-time as they promise and packaging is awesome. I highly recommend this website to others.
Nice design and color but size are smaller than picture
The item is very nice and useful. I didn't realize it until I tried it, but you can create vacuum and then lift the whole cup by holding the little devil. I'll order at least another one.
I like shopping from miniinthebox because I can get a lot of things in very cheap prices and they are always delivered on time.
The customer service is very helpful and always available to ask any questions.
Very pretty bracelet. The colors and charms are lovely. Very feminine. Makes a very nice gift.
I once ordered a few things, it didnt get delivered to me because i chose super saving shipping, but when i informed the Mini customer service about the situation, they sent me again with a tracking number. With a week i had them.
The prices here are reasonable. And awesome stuff can be found here.
My gf loved the item i bought for her. She said it is what she always wanted. We are very happy with the shape and design!
I really like to shop with miniinthebox as the customer services is too good even the delivery may stalled somewhere but overall we clients get good services.
Got my earrings really fast and they looked 100% as on the picture.
Even though they are not jewelry, material looks pretty solid and they can work for a nice long time.
Really good website. I find that it's unique selling point is the option for free postage. Only wish it was a bit quicker but can't really complain.
Of the most beautiful and the best e-commerce site and its security globally
The product was okay at first but after one month of using it stopped working
And it was sale for customer whom complained a lot and i was very embarrassed.
I cant stop shopping from Mini in the Box they have this amazing product
Everything you order its the same as the pic maybe even better sometimes
The only problem that you can face the delay of the shipment as it will take around 1 month to have it
Order and shipping was very fast.and all my friends and coleage from the work ask about seller, so I higly recomended
I love the fact you can get credits and rewards on miniinthebox most items have free shipping so that is a huge plus! Love love Love the gold striping tape now I can do nail art
I ordered more than 10 items from MinilnTheBox and all items received less than 20 days. Packing also very well. Price also very reasonable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members