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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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CUMPLE CON LO QUE OFRECEN EN LA PAGINA Y EL TIEMPO DE ENVIO ES ACEPTABLE. BUENA RELACIÓN CALIDAD PRECIO.
Muito bom produto superou todas as expoectativas!
This time i Bought batteries: arrived as usual in a month (normal shipping).
Good quality, very interesting price!
Los precios de los productos son baratos, pero tienen buena calidad. Son serios y el envio llega en los tiempos establecidos.
Recomendable comprar en miniinthebox
This site is always honnest. Whenever an article is not delivered, they always send it a second time.
Prices are very low! Quality is good
Goede zaak om allerlei elektronica en gadgets te kopen.
Prima spul en geen gezeur als iets niet in order is: geld
Terug of vervangend artikel.
Enig minpuntje is, dat het verzenden nogal lang duurt.
Maar ja, dat is meestal wel gratis. ;)
Prima materiaal en heel snelle levering via DHL zonder extra kosten.
Niet twijfelen gewoon doen.
I often order from this site without problem and when I have trouble they solved it in a fast way
E' uno dei siti dove puoi trovare di tutto, qualsiasi tipo di prodotto tu voglia, anche i piu' strani e particolari, basta cercare.
Ottimo il servizio assistenza che risponde in modo immediato e risolve ogni tuo problema.
10++
I ordered an Iphone 6 cover on 19th March, 2016. My order number is **************. While tracking the order it says it is shipped on 22nd March, 2016 but till date I have not received my Iphone Cover. Request you refund my entire money if you cannot deliver the iphone cover in 2-3 days.
I ordered a few phone cases and they said they delivered April 17th but they were never delivered. I'd like a full refund but it seems impossible to contact anyone about this. My order # is **************
This is Pinni from lightinthebox. I am glad to help. After review your case, i had conducted a ticket=12598251 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
This sucks! After 2 month and 2 complaints, I am still waiting for my phone case. Shipment via China Post and no tracking leads in frustration. I have asked for money back, hoping to close this order and shop elsewhere.
This is Pinni from lightinthebox. I am glad to help. After review your case, i had conducted a ticket=12598213 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I love the website miniinthebox.com. It's easy to navigate, and browse products.
The thing I love most though is the AFFORDABLE prices of EVERYTHING. I was looking for a pretty iPhone 6 case that won't cost as much as the iPhone itself. All the other cases I've found here in Norway cost 10X more than the ones at MiniInTheBox. The other cases I've found online cost 3 to 4 times more. So why would I buy something expensive when I can get it for cheap, right? So if you're looking for cheap iPhone cases and jewelries (I also bought a super cheap but super nice bracelet there), go go go and shop at miniinthebox.com. They also SHIP FOR FREE. Though it takes 10-20 days, it¨'s worth it for me. My iPhone case arrived in 15 days and the jewelries arrived in 10 days, so not bad really. My experience with MiniInTheBox is overall great and the products I received is excellent and arrived in time as promised.
I bought many times on this site, and I've always found it a great value for money, just spend and the merchandise is quality. If you choose the free shipping times are a little longer than one month, however I recommend
Products were pretty fast and very well packed! Cases looks as same as pictures. Products are durable and clean.
J'ai commandé 3 coques pour mon Samsung. J'en ai eu pour moins de 15 euros alors qu'en magasin c'est à peine le prix d'une seule.
Livraison de 3 semaines environ, mais l'atrznte est méritée. Produits au top!
I love this site for the wide range of covers!
When they arrive are always perfectly packaged and equal to the photos!
Thanks mini in the box you're great!
I ordered a mobile phone case on 16/04/16 & still waiting for it coming via China Post! I was led to believe 3-4 days delivery now it's 10-20 Days. No tracking & totally unacceptable.
I've demanded a full refund so I can buy elsewhere in the U. K.
Dear customer after check we had replied you in ticket 12549283, wish you pleased out solution.
Just got another great delivery from miniinthebox! So many great finds :) If you want one of a kind super cool things, miniinthebox is the place to shop!
Thank you for sharing with your order expericenc with us. it is very important for us.
I have not received my case yet and it already been two weeks and i have no way of tracking it HELP?
Tracking Number: **************
This is Pinni from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=12567825# in our ticket center and provide a solution for your case. Please log in your mini in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the trouble. To handle your case more efficiently, I have created a CS ticket for you, ticket=12617263. Please log in your light in the box account, go to " personal center","my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.