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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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So when I found the site I saw all these cool, affordable things but saw a ton of bad reviews about the site and people getting their orders really late. I got expedited shipping and got my items within 7days of purchasing! Everything looked GREAT and was shipped with care. It was exactly what I was expecting by the looks of the pics of the items on the site! I would purchase again but only with expedited shipping (just in case)
Ho comprato diverse volte da questo sito, e non sono mai rimasta delusa: hanno un sacco di articoli interessanti e anche non facili da trovare, ad ottimi prezzi.
Scelgo abitualmente una spedizione economica e quindi non veloce, ma anche se passa abbastanza tempo rispetto a spedizioni più veloci (circa un mese e qualche giorno, a volte di più) gli oggetti arrivano integri e ben funzionanti.
Offrono spedizioni più veloci per chi ha fretta (a un prezzo maggiore ovviamente), e permettono con pochi euro in più (circa 2-3, in percentuale con la spesa effettuata) di assicurare i propri acquisti in caso di smarrimento o di dazi doganali.
Consigliatissimo!
MINHA PULSEIRA CHEGOU EM PERFEITO ESTADO, ESTOU MUITO FELIZ, SUPER INDICO A TODOS!
He recibido el paquete mucho más tarde de lo que debería. El producto lo había pedido en color plateado y me ha venido en color oro.
No estoy nada contenta con el pedido.
El producto es perfecto, pero el resto de circunstancias le restan puntos para realizar un nuevo pedido.
I enjoyed shopping with MiniInTheBox especially the prices and when I received my order I was very satisfied the the products. I ordered jewelry from this business and you cant beat the prices and the rings are beautiful. I will be a returning customer you can guarantee it. Thank you MiniInTheBox.
Sempre voltarei a comprar nesse site, é muito bom, com otimo atendimento, e produtos de qualidade, estou muito satisfeito!
I ordered 3 cell phone covers for my Samsung Galaxy cell phone. They are fit perfect and look great. The price cannot be beat on the website.
Very easy to order but there is a long delay before the goods arrive
Fui orientada por uma amiga a comprar nesse site e há anos faço compras nele. Confio nesse site, pois entregam todos os produtos e mesmo quando tenho algum problema sou bem atendida e satisfeita com a resolução dos mesmos. Super recomendo. Produtos chegam idênticos aos da foto. Pode comprar. Pode confiar.
The watch is very nice, the quality of materials is good and it is made of silicone is very soft at the right point and not bother you when you wear it, and the usage is very simple. The time is visible after pressing the side button that also serves to set the time ( there are no indications on the packaging). It ' was a purchase for my son who was very pleased.
Con il sito MiniInTheBox mi sono trovata bene. La qualita' dei prodotti e' buona e ogni prodotto corrisponde alla foto sul sito. L'unico inconveniente sono i lunghi tempi di attesa. Ma lo consiglio come sito per gli aquisti
C'est vraiment cool de commander même si la livraison qui traverse le monde entier prends beaucoup de semaine
I used to by the necessary thing from miniinthebox.com. I am using this online purchase almost three years. I find that the service is very good. The product is unto my expectation. If there is something wrong with my order or the arrival of the things, the service provided by the customer care is really amazing. I am impressed.
I love miniinthebox for small electronic stuff! Its cheap and the quality is fair for what you pay for your wares. Shipping can be kind of slow depending on where you live but it's usually free. If you pay for shipping they will speed things up which is a huge advantage!
Good products, don't hesitate to order on miniinthebox.com
Just one advice: don't use the priority delivery;-)
I love do shopping in this website! The service is very friendly, The products are The well-packaged, the times are fasts (1 months for italy). I bought these two rings and measures were correct and I have chubby fingers!
Prodotti notevoli a prezzi contenuti, vasta scelta e servizio clienti post-vendita eccellente. Spedizioni nella norma.
La navigazione del sito è facile e intuitiva, vasta scelta di prodotti in molte categorie.
Lo consiglio serenamente a tutti.
Le casque bluetooth est parfait. Même si la notice n'est pas en français, il est très simple à associer avec un smartphone ou une tablette. Le délai de livraison est un peu long, mais conforme à ce qui était annoncé au moment de la commande. La livraison est gratuite et il n'y a pas eu de droits de douane.
Je recommande MiniIntheBox
Jean
Orologio arrivato secondo i tempi previsti, in ottime condizioni.
Peccato che il cinturino si sia rotto in poco tempo
Ma il rapporto qualita prezzo e ottimo
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, allan. This is lightinthebox customer service. Sorry for the trouble. If you want faster and more reliable shipping, you may try the standard shipping and expedited shipping. They may cost a little more, but they can guarantee delivery within the promised time. For some items we can even offer free expedited shipping if the order reaches a certain amount.