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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Artigos com optima qualidade e preços fantásticos.
Very happy with response and service. Will shop here again.
La spedizione ha rispettato i tempi, non sarà metallo di ottima qualità ma fa il suo dovere, è abbastanza largo, non credo adatto per dita troppo esili
A case é realmente linda, como na foto! Super recomendo
All things that i ordered were delivered on time and with the best quality
Is a responsible website because when customs from other countries charge taxes they reimburse half the payment and help the client to not waste money and time. We recommend this product.
Ottima, utile per risolvere delle mancanze del modello inferiore, molto semplice nella programmazione e interessante per i pin in/out diponibili
100% fiable. Los productos siempre llegan y son tal cual se describen en la página.
Llegó en excelente condiciones y en el tiempo dado. Gracias :D
Rapidessa en el servei i qualitat molt bona per el seu preu. A demunt un gran servei donat el seu interes per atendre be al client. Molt be
Also now Miniinthebox has been an excellent serious seller,
My l west watch and 16 gig flashdrive was great! I recommend mail in the box for their great products and reasonable prices!
As canetas são lindas, Fofas delicadas.
Eu recomendo este produto.
I recommend the products from Miniinthebox, I am customer already has a time and my orders always arrive, all right, Thank you for Miniinthebox responsibility.:)
My pens are beautiful and very good, delicate, I recommend them to buy.
Me encanta comprar a traves de la pag web, todo es excelente, los precios y llega todo en excelente estado, aunque tarde un poco en llegar pero merece la pena.
O pedido veio exatamente como mostrava no site, muito lindo.
This is cool. Just purchased it 15 days ago and its taking too long for it to be delivered. I don't know how long will it take. Just saw the other reviews and some of them saying that it took a month or longer for to be delivered. I don't want that to happen. If it takes a month or longer, i'll drop my ratings. Can't wait to put them on.
The prices are very cheap but the chipping time is very long and sometimes the article get lost during the travel.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.
Hi, Niamor. Thank you for the feedback. Regarding the shipping time, it depends on which shipping method you choose. If you want faster and more reliable delivery, then perhaps you can choose standard shipping or even expedited shipping. You know, for some items we can offer free expedited shipping if the order total reaches a certain amount. I believe you can find the balance between delivery time and shipping cost.
As for your order, 1602180923453339, we have created a CS ticket for you, ticket 12623248. You can login your mininthebox account and check it in your personal center.
Please feel free to contact us if you have any further questions, it is always a pleasure to help.