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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Excelente atención al cliente no e tenido ningun problema con mininthebox. Y si llega aver alguno te lo resuelven en un par de horas. Es un empresa seria.
Thanks to them my entire house is on LED lights saving on my electricity bill.
For the rest the site offers great deals or cheap plastic.
They offered me a lot of alternatives on things that improve life. All non-urgent so convenient couch shopping
Il pacco è arrivato come da me richiesto con un bel pò di ritardo forse dovuto dalle poste italiane
I ordered, I received quality products, impeccable service -Recommended
Супер чехол! Как я и хотела! Отлично лежит в руке. Прочный, вчера проверила.
Приятное на ощупь покрытие, не скользит.
Apesar da demora pra chegar o produto, o mesmo chegou, em perfeito estado, e o melhor, o preço que paguei foi bem em conta. Então pra mim valeu muito a pena.
Easy to control spending and especially no surprises! For me it's 100% satisfaction every order
Cavo funzionante e di ottima qualità, arrivato nei tempi di consegna, consigliato!
Meme si pour les français le délai de réception est un peu long, MiniIntheBox ne discute jamais un retour ou eu un remplacement.
De plus, pour ses consommateurs, on peut souscrire une assurance pour quelques centimes d'euros afin de couvrir les problèmes de taxe à la douane ou perte dans le transport.
This is the second time I'm ordering on Mini in the Box, and the second time I'm happy about my orders. They're always available by mail to answer our questions, they treat the package quickly or they quickly inform us if there's a problem.
Delivering is sometimes long, but we can wait for a 100% functional product ;)
Prodotto ottimo, come da descrizione, utilizzate in un lampadario zona giorno luminosità superiore alle lampade ad incandescenza usate fino ad oggi 30W.
Costi doganali totalmente rimborsati dal venditore, al momento dell'acquisto avevo comprato l'assicurazione.
Awesome products at reasonable price & free shipping
In effetti il servizio è affidabile, veloci nel rispondere alle mail e cortesi nel cercare di risolvere eventuali controversie, la spedizione è rintracciabile, l'unico neo riguarda il "servizio" Poste Italiane che da Milano a Roma ha impiegato quasi 3 settimane, ma questa è un'altra storia. Senza se e senza ma 5 STELLE.
I am very happy with the customer service of the website, it is wonderful not only the pre but the post sale too!
Excelento producto, como lo esperaba iguales que en la foto
It has low prices, but a long shipping time. I don't mind it too much, but the people have to know.
Easy to order and huge range of choices! Low prices and no problems with delivery. Strongly recommend!
Não é a primeira vez que compro no site MiniInTheBox.com e sempre tive uma boa qualidade nos produtos e respostas quando entrava em contato. Parabéns!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members