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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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I have a positive shopping experience with MiniInTheBox, all the objects are pretty and cheap, that sounds great!
Ho sempre una positiva opinione di MiniInTheBox, tutti gli oggetti sono carini e soprattutto poco costosi, il che è fantastico!
MiniInTheBox is an awesome site for everyone.
The prices are low and you can find everything from jewelery and elctronics to clothes and stuff you can use around the house.
The delivery is mostly free and your package gets there within a reasonable time.
So go ahead and try it!
Longtime purchase case of www.miniinthebox.com and I have always had a great time. They are very good and exactly the same as in the photos. The shipping times are correct. Great all round service.
The parcel arrived today in good condition and good time. Very happy with the service and the goods. I recommend Minlin on past orders and certainly again on this order. Well done!
Sou grato por ser comprador e cliente fiel à vocês, produtos de ótima qualidade que nunca vi, com uma imensa lista de produtos ótimos de alta qualidade sou grato, um atendimento atencioso que apacenta e conforta o comprador, para mim não é apenas uma loja é minha família em momentos que preciso comprar algo de meu agrado ou necessidade, quando preciso recorro à eles e sempre me agrado com o resultado fantástico em rodutos em preços e em facilidade de compra e em ajuda. Obrigado mesmo Atenciosamente Davi Souza
I was a bit skeptical about MiniInTheBox but some of their deals were too good to pass up and so I gave them a try and am glad I have. The pricing is good. I've found items here I couldn't find somewhere else. My one customer service experience was great. I have purchased bluetooth headphones, other electronics and even earrings. Plus they are always offering Rewards and deals with are good. Don't be afraid to check them out.
Items perfectly delivered. 18 days from order to delivery
Já fiz alguma compras no site. Quando há algum problema, eles prontamente o resolvem. Então, fico tranquilo ao fazer compras no Mini.
Compre un reloj y llegó en buen tiempo y en buen estado
MiniInTheBox is the best of all the places where yu can find anything you need! And With FREE SHIPPING! And it doesn´t take that long like with other places... The things that you order came with good protections and very closed, you can buy all the things you need! Ihave bougth things for my house, my cellphone, work an school! It´s Awesome!
I tried to purchase a watch that was no long in stock. Instead of a hassle, I got (2) options. Get my card refunded or leave the money(s) as store credit. I choose to have a refund sent to my card for other reasons but now I know that when I'm shopping for myself, I can leave money(s) as store credit when something that I chose is not in stock. Thanks Miniinthebox!
Já fiz varios pedidos pela MiniInTheBox e não me arrependo de nada
MinilnTheBox is een geweldige website
Je kan alles bestellen wat je wilt zeker een
Aanrader om op deze website iets te bestellen echt geweldig
Es muy buena la calidad de atencion al cliente y envio de productos.
Everytime I want to buy accesories, I go to miniinthebox.com. Great delivery (expedited shipping), great products, good quality and great customer service!
PS: I purchased some great Easter gifts for my friends ;)
Comodo proprio come nella foto i tempi di consegna un po' lunghi ma ne è valsa la pena
I like Miniinthebox, the products are good, and the value for money is very good. I continue to order in this site, and i like it!
Das ARDUINO-Sortiment ist sehr umfangreich.
Gute Qualität.
Interessante Preise.
Zuverlässige Lieferung
You can find different interesting items for a good price on MiniInTheBox, just beware that if you opt for free delivery, you might need to wait up to 1-2 months.
Other than that, I've made ~10 purchases, and I get good value for money.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.