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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

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Switzerland
1 review
0 helpful votes
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Everything was excellent! I thanks to mini in the box!
The delivery was in time and everything was well packaged!
I'll recommand them :) the quality is good and the prices are awesome!

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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MOLTO BELLO E PRATICO, BUONA PORTABILITA' E VISIONE CON BUONA OTTICA, LEGGERO E TASCABILE

Date of experience: May 11, 2016
NL
1 review
0 helpful votes
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4x usb3.0 hub
May 11, 2016

Snelle levering en goede prijs zonder extra kosten voor mijn 4x usb3.0 hub.
Prima produkt!

Date of experience: May 11, 2016
Belgium
1 review
0 helpful votes
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Fine quality, solid and nicely finished. Many times cases but no broken glass.
The pouches for bank cards and the small flap for passport and drivers license are useful.

Date of experience: May 11, 2016
Italy
2 reviews
1 helpful vote
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Consigliatissimo
May 11, 2016

Ottimo sito, ho fatto tanti acquisti e tutti andati a buon fine.
Spedizione un pò lunga.
Consigliatissimo

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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Miniinthebox
May 11, 2016

Ho fatto diversi ordini su questo sito perchè ci puoi trovare un po di tutto. La qualità degli oggetti venduti non è ottima, ma chiaramente dipende anche dal loro prezzo. Se acquistate roba molto economica aspettatevi anche che si rompa facilmente o abbia difetti. Quindi fate attenzione ai vostri acquisti. Gli oggetti vengono dalla Cina, quindi i tempi di spedizione standard sono molto lunghi, anche di un mese. In ogni caso, qualunque tipo di spedizione si scelga, consiglio sempre di aggiungere lassicurazione per eventuali tasse doganali perchè mi è capitato di dover pagare alla consegna 25 in più!

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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Soddisfatta
May 11, 2016

Soddisfatta del mio primo acquisto su mininthebox, anche se suddiviso in tre spedizioni l'ordine e' arrivato nei tempi previsti e gli oggetti erano conformi a ciò che mi aspettavo.

Date of experience: May 11, 2016
NL
1 review
0 helpful votes
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Very good web shop with nice products for a low price.

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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Penna driver
May 11, 2016

Tempi di consegna un po lunghini ma in compenso prodotto originale e prezzo ottimo

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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This site is very useful to buy cheap products, and some very nice things impossible to find on the market. Advice for those who do not know him.

Date of experience: May 11, 2016
Spain
1 review
0 helpful votes
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Excelente página
May 11, 2016

Pedido recibido en 13 días desde el pago. No es la primera vez que compro ni será laúltima. Excelente página 100% recomendada

Date of experience: May 11, 2016
Poland
1 review
0 helpful votes
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I ordered several articles on this site. They are well made and cheap! Customer service is available, I had no problem with the return of some articles! I recommend it to everybody

Date of experience: May 11, 2016
Portugal
1 review
0 helpful votes
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Espectáculo!
May 11, 2016

Gosto muito de fazer compras por este site! Tem coisas excelente e a preços muito bons! Só tenho pena de demorar algum tempo a chegar, podiam rever essa situação.

Date of experience: May 11, 2016
Belarus
1 review
0 helpful votes
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Wonderful memory card. Use the data logger Ambarella. The speed of write and read is as claimed.

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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It's all wonderful even if the shipping is too long, but the objects are so lovely!
I'm very satisfied, thanks!

Date of experience: May 11, 2016
France
1 review
0 helpful votes
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Très bon site composé d'excellents produits, les coques sont d'excellentes qualités!
Je recommande

Date of experience: May 11, 2016
Germany
1 review
0 helpful votes
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Love MiniInTheBox
May 11, 2016

Top Lieferung, tolle Produkte, kann ich nur weiterempfehlen! Vielen Dank dafür!

Date of experience: May 11, 2016
Belgium
1 review
0 helpful votes
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Very good
May 11, 2016

The quality of the goods is good. The service is very very good. Very quick delivery. I would recommend this site to every one!

Date of experience: May 11, 2016
NL
1 review
0 helpful votes
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Veel keus van producten tegen een lage prijs en met de invoerrechten verzekering in het geval dat je invoerrechten hebt betaald. Het gehele bedrag van de invoerrechten snel retour gestuurd op je rekening. Zeer aanbevelingswaardig deze web winkel.

Date of experience: May 11, 2016
Italy
1 review
0 helpful votes
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I ordered two iPhone cover in the last mounth and i'm happy for them because they are very nice, well done and protect my smartphone well. Thank you MiniInTheBox for delivery (although a bit long) and the price-quality offering.

Date of experience: May 11, 2016