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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Só chegou nove peças, está faltando 24 pecas
Arrivati perfettamente funzionanti ordinati oltre 20
Só recebi nove peças e as vinte quatro não recebi.
Brinco maravilhoso ficou lindo quando coloquei na orelha.
They are friendly and easy to work with, ha e never had an issue that there costumer service could not resolveu
Orecchini così come da descrizione. Molto carini. Miniinthebox è come sempre una garanzia.
I got the powerless audio amplifier dock for iPhone. Easy to purchase, shipped fast, delivered in good time. Product works as it should, so I'm very happy! I've spent money before on portable speakers and I always end up leaving them somewhere or I forget to charge. This one I can just toss in my backpack, it's pretty resistant, and no need to charge. Works great for me.
Relógio lindo, chegou ontem 11/05/16. O ruim é a taxa de retirada que foi de R$ 100,90.
I received the package on time; new resistance led lamps work fine and do a good light.
I'm happy with the purchase.
The lamp on the cob - for halogen spotlight model - works well but is not adjustable intensity, I had not noticed that with a small difference I could take that dimmable.
I'm still happy with the purchase.
Tutto perfetto, arrivato in tempi ragionevoli, oggeto corrispondente alla descrizione
Las compras siempre se desarrollaron tal como se ejecutó la compra y la calidad de los productos son muy buenas..
O produto veio em perfeito estado, muito lindo! Mas a entrega demorou um pouco, mais chegou dentro do prazo.
The LED light bulbs are perfectly working, good quality for very chip price. The shipment took some days but was very easy to follow by tracking.
Avevo scelto questo modello in quanto combinava con i miei gusti, ma non appena giunto ho dovuto cedere alle lusinghe e alle richieste di mia figlia che lo ha voluto tornerò di certo ad acquistarle lo stesso modello, avendone constatato robustezza linea e solidità
Отличный сайт, очень хорошие качественные товары. Служба поддержки работает великолепно! В течение 12 часов в случае проблем, служба поддержки обязательно решит ваш вопрос. Доставка на сайте есть платная и бесплатная. Советую пользоваться бесплатной т. к. по времени примерно одинаково.
заказа **************
http://www.miniinthebox.com/ru/two-mixed-colors-with-transparent-middle-bumper-frame-case-for-iphone-4-4s-assorted-colors_p*******.html
Ottimi venditori ottima il, post vendita e la qualità della merce
Todo lo que he comprado esta muy bien, estoy muy contento
Ótimo produto, apesar do valor, do baixo custo os produtos são duráveis. Compensam comprar. Vale apena.
Tem muitos meses que faço compras no Miniinthebox. Ótimo site para se comprar. Sempre tem promoções relâmpagos, onde compro objetos muito abaixo do preço de custo. Caso o produto tenha algum problema, eles reenviam de imediato. Ótimo sistema de comunicação para solução de problemas.
Aconselho e muito
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.
Dear Customer,
We sincerely apologize for the inconvenience. We'd like to solve the problem for you. Could you please tell us your Order Number so that we can check it for you? Or please at least provide us your email address so that we can reach to you.
Looking forward to hear you back.
Lightinthebox