On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Toutes les commandes sont arrivées. Prix très attractifs.
A recommander.
Recomendo compras por este site. Produtos bem detalhado na descrição da venda
I like MiniInTheBox because this website contains a Lot of gadgets that you cannot find anywhere else. The prices are fair and even though the shipping from China is a rather long process, My orders always arrive. My advice to others who are impatient to have their orders delivered: Don't expect your order to arrive exactly when you think. If you have a deadline, then order way in advance to avoid frustrations over shipping.
Demorou cerca de 30 dias, mas a encomenda chegou tudo certo!
Compraria novamente.
I ordered this variable voltage power supply module:
Ultra-Small Lm2596 Power Supply Module Dc / Dc Buck 3A Adjustable Buck Module Regulator Ultra Lm2596S 24V Switch 12V 5V 3V #*******
This tiny little power supply is smaller and more powerful than anything I could build myself. It's also very simple to use, with clear, simple markings on the board for its connections. And I couldn't beat the price, either! Everything was awesome.
It was a really good experience and my package arrived at time.
Alles zeer vlot verlopen en degelijke kwaliteit
Ja dit is een leuke site en leuke telefoon hoesjes
Voor weinig geld
Die hoesjes met voor en achter kant een compleet hoesje die mogen wel goed koper
Gr jannie
The product arrived a little bit late, but arrived perfectly, without wrongs! Thanks MiniInTheBox <33
Voor de prijs is het zeker een goed toetsenbord en muis. DPI werkt goed en je hebt voor beiden maar 1 usb pin nodig. Zou ik zeker opnieuw kopen. Alleen spijtig dat het niet in AZERTY verkrijgbaar is, het is even wennen:
Van de levering via DHL ben ik helemaal niet tevreden, gewoon pure geldklopperij, ze vragen meer invoerrechten dan het product kost!
MiniInTheBox is an amazing site to order stuff. The prizes are very low and the stuff is of good quality! Sometimes it takes al lot of time to get your order, but that isn't surprising because you get it from China.
Adoro miniinthebox trovo sempre tantissime cose conveniente di recente ho acquistato una cover per il mio samsung galaxy grand prime e devo dire che e veramente bella
Montato sul cellulare aderisce perfettamente, lo consiglio il prodotto è molto carino e fatto bene.
Werkt goed telefoon aan sluiten en hij speelt de muziek af werkt prima.
Very good site of sale. The goods are of quality and the fast delivery
El envío tardo muchísimo además me cobraron aduana algo que yo no debería pagar de haber sabido no compro nada
Pero además de es no me puedo quejar los artículos están bien
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.