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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Brillian!
May 25, 2016

You will never regret about buying here because I have been using 5 years and Im always happy with all my deliveries.

Date of experience: May 22, 2016
France
1 review
0 helpful votes
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Excellent site
May 25, 2016

Toutes les commandes sont arrivées. Prix très attractifs.
A recommander.

Date of experience: May 22, 2016
Brazil
1 review
0 helpful votes
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São lindas! E chegou dentro do prazo estabelecido pelo suporte, em 28 dias após o envio.
Encaixa perfeitamente no meu iphone 4, gostei muito!

Date of experience: May 21, 2016
Florida
1 review
0 helpful votes
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Recomendo compras por este site. Produtos bem detalhado na descrição da venda

Date of experience: May 21, 2016
Georgia
1 review
0 helpful votes
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I like MiniInTheBox because this website contains a Lot of gadgets that you cannot find anywhere else. The prices are fair and even though the shipping from China is a rather long process, My orders always arrive. My advice to others who are impatient to have their orders delivered: Don't expect your order to arrive exactly when you think. If you have a deadline, then order way in advance to avoid frustrations over shipping.

Date of experience: May 21, 2016
Brazil
1 review
0 helpful votes
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Entrega
May 24, 2016

Demorou cerca de 30 dias, mas a encomenda chegou tudo certo!
Compraria novamente.

Date of experience: May 21, 2016
Brazil
1 review
0 helpful votes
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Otimo
May 24, 2016

Muito bom exelente produto para coleção
So demorou um pouco mais do que o previsto

Date of experience: May 21, 2016
Texas
1 review
0 helpful votes
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I ordered this variable voltage power supply module:
Ultra-Small Lm2596 Power Supply Module Dc / Dc Buck 3A Adjustable Buck Module Regulator Ultra Lm2596S 24V Switch 12V 5V 3V #*******

This tiny little power supply is smaller and more powerful than anything I could build myself. It's also very simple to use, with clear, simple markings on the board for its connections. And I couldn't beat the price, either! Everything was awesome.

Date of experience: May 21, 2016
Mexico
2 reviews
1 helpful vote
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It is awesome.
May 24, 2016

It was a really good experience and my package arrived at time.

Date of experience: May 21, 2016
Belgium
1 review
0 helpful votes
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Alles zeer vlot verlopen en degelijke kwaliteit

Date of experience: May 21, 2016
China
1 review
0 helpful votes
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Leuk
May 24, 2016

Ja dit is een leuke site en leuke telefoon hoesjes
Voor weinig geld
Die hoesjes met voor en achter kant een compleet hoesje die mogen wel goed koper
Gr jannie

Date of experience: May 21, 2016
Washington
2 reviews
0 helpful votes
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Exquisite
May 24, 2016

The cell phone cases are the best I have seen and ordered. Workmanship and quality are top rated and cases will last a lifetime.

Date of experience: May 21, 2016
Florida
1 review
0 helpful votes
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So efficient!
May 24, 2016

The product arrived a little bit late, but arrived perfectly, without wrongs! Thanks MiniInTheBox <33

Date of experience: May 21, 2016
Belgium
1 review
0 helpful votes
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Voor de prijs is het zeker een goed toetsenbord en muis. DPI werkt goed en je hebt voor beiden maar 1 usb pin nodig. Zou ik zeker opnieuw kopen. Alleen spijtig dat het niet in AZERTY verkrijgbaar is, het is even wennen:

Van de levering via DHL ben ik helemaal niet tevreden, gewoon pure geldklopperij, ze vragen meer invoerrechten dan het product kost!

Date of experience: May 21, 2016
NL
1 review
0 helpful votes
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MiniInTheBox is an amazing site to order stuff. The prizes are very low and the stuff is of good quality! Sometimes it takes al lot of time to get your order, but that isn't surprising because you get it from China.

Date of experience: May 21, 2016
Italy
1 review
0 helpful votes
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Adoro miniinthebox trovo sempre tantissime cose conveniente di recente ho acquistato una cover per il mio samsung galaxy grand prime e devo dire che e veramente bella

Date of experience: May 21, 2016
Italy
1 review
0 helpful votes
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Montato sul cellulare aderisce perfettamente, lo consiglio il prodotto è molto carino e fatto bene.

Date of experience: May 21, 2016
Washington
1 review
0 helpful votes
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Werkt goed telefoon aan sluiten en hij speelt de muziek af werkt prima.

Date of experience: May 21, 2016
France
1 review
0 helpful votes
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Congratulations
May 24, 2016

Very good site of sale. The goods are of quality and the fast delivery

Date of experience: May 21, 2016
Mexico
1 review
0 helpful votes
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Mi experiencia
May 24, 2016

El envío tardo muchísimo además me cobraron aduana algo que yo no debería pagar de haber sabido no compro nada
Pero además de es no me puedo quejar los artículos están bien

Date of experience: May 21, 2016