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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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You can find thousands of products there. Some are good and some a re not. Miniinthebox have a good client support when something went wrong during delivery.
Watch out the customs bill, you would better get the insurance to be sure. That's what i'll do for the next order...:-)
Des produits de tout type, énormément de choix a des prix attractifs.
Le traitement des commandes est rapide et l'emballage soigné.
Il faut juste être patient car les produits viennent de Chine.
Je recommande vivement cette boutique.
For such prices, so cool. Now you can play around without getting poor immediately
Buena relación calidad precio, atención al cliente rápida y muy eficaz. Muy recomendable
Coque simple mais qui protège convenablement!
Articolo consegnato in breve tempo, senza spese spedizione scelto fra una vasta gamma di prodotti ad un prezzo eccezionale. Grazie
Данный сайт посоветовала сестра, как качественный и быстрый в плане доставки аксессуаров для Iphone. Заказал себе и жене для Iphona 6 и 5s чехлы, защитные стекла и кабели питания, все пришло вовремя и хорошего качества. В ближайшее время планирую заказать еще новых чехлов себе и жене.
Site complet, de bon rapports qualité/prix, une livraison gratuite même au bout du monde: je recommande
Par ailleurs: un SAV irréprochable
Anteriormente había comprado en esta página y me gustaron mucho los artículos, por eso me decidí a comprar más para vender con las amigas a quienes han preguntado por el origen de mis accesorios, estoy iniciando un pequeño negocio y estoy segura que Miniinthebox será mi proveedor.
Watches were great as usual. I have had several orders of these and all have been good as advertised.
Jim A.
Es una pagina muy confiable, sus articulos son muy buenos y sone xactamente lo que te describen, me encanta
My product didn't came but the seller is trying to help me!
Thank you
J'achète régulièrement sur ce site des câbles audio/vidéo et des accessoires gopro.
Je n'ai jamais été déçu par la qualité des produit.
Je vous le recommande fortement :)
Hi every body I buy in this on-line shop, I recomended, they sell excelent product and give all the atention from, the buy until the delivered, and I satisfaced with my produc every thing it's right like they said thanks
Produto chegou bem embalado, funciona perfeitamente, é exatamente igual a foto, o cabo veio preto, mas isso é indiferente. Chegou com um pouco de atraso somente, era previsto até 20 dias úteis e chegou em 32 dias úteis. Recomendo o site, produtos de qualidade.
In orde, goeie verpakking, levering volgens wat beloofd werd...
All received quickly and in good condition. The lamp is very good to use as a backup torch. I use them as a video light. Did the bundle or taped on the inside.
The best place to buy cheap and good quality things!
L'articolo consegnato non corrispondeva a quello ordinato. Appena comunicata la cosa c'è stato un immediato ed efficiente intervento che ha portato alla spedizione di un nuovo articolo senza che mi venisse richiesto di rendere quello errato.
Questo sì chiama serietà e professionalità!
Ottima, funziona benissimo, è carina e protegge benissimo il telefono. Consigliato.
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.