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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Ottimo prodotto
May 26, 2016

Prodotto come sempre conforme a quello ordonato senza sorprese su consegna e pagamento.

Date of experience: May 23, 2016
Washington
1 review
0 helpful votes
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Perfetto! Il prodotto è facile da configurare..

Date of experience: May 23, 2016
Mexico
1 review
0 helpful votes
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Excelente tienda
May 25, 2016

En esta pagina he encontrado muy buenos productos y ofertas esta muy surtido y las cosas son lindas y de buena calidad, los productos legan a tiempo

Date of experience: May 23, 2016
Brazil
1 review
0 helpful votes
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Loja Perfeita
May 25, 2016

A loja é super atenciosa com o consumidor, nunca nos deixa na mão. Já comprei muitas coisas lá e sempre recebi meus produtos. Indico a miniinthebox, para mim é o melhor site de compras do mundo.

Date of experience: May 23, 2016
Peru
1 review
0 helpful votes
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Buena Pagina!
May 25, 2016

Los productos de la pagina son lindos y lo único malo es que demora mucho en llegar! Pero los productos son hermosooooos!

Date of experience: May 23, 2016
Colombia
3 reviews
0 helpful votes
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Sweet
May 25, 2016

Me gusto mucho el pedido. Realmente el problema fue con la empresa de envio en colombia que demoro en traerlo pero inmediatamente informe el problema en mini me reenviaron el producto

Date of experience: May 23, 2016
RU
1 review
0 helpful votes
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The Best
May 25, 2016

MiniInTheBox - это один из лучших интернет-магазинов с доставкой по миру) Мне очень понравилось там заказывать и я буду заказывать там ещё, так как довольна качеством и ношу и использую всё то что у заказывала, ничто не залеживается.

Date of experience: May 23, 2016
Peru
2 reviews
0 helpful votes
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El lápiz óptico funciona de maravilla. El único problema es el envio express, desde hace un tiempo lo realizan con UPS. Los cuales cuando llegan los artículos condicionan la entrega a un pago de 40 dolares, caso contrario no te lo entregan. No son impuestos ya que en mi pais PERU por importaciones menores a 200 dolares no pagas impuestos. En mi caso presente un reclamo ante el organismo de protección al consumidor y me dieron la razón. No les quedo mas remedio que entregarme mis articulos. No volvere a comprar mas aquí, es una lastima ya que sus productos son realmente buenos

Date of experience: May 23, 2016
DO
1 review
0 helpful votes
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Pedido
May 26, 2016

Muy satisfecha con el servicio, me parece excelente, estoy muy agradecida, me encanta

Date of experience: May 23, 2016
Brazil
1 review
0 helpful votes
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Recomendo
May 26, 2016

Embora o tempo deespera seja grande o preço de acordo com a qualidade dos sprodutos com certeza compensam!

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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************************************ottimo prodotto**************************************************

Date of experience: May 23, 2016
Brazil
1 review
0 helpful votes
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Produto de qualidade, realmente veio o produto como especificado. Recomendo a todos.

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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Bellissima! La mia preferita! Non stinge, è sottilissima, protegge il cellulare ed è pure economica: la migliore di questo sito per l'iphone 5c

Date of experience: May 23, 2016
Switzerland
1 review
0 helpful votes
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Parfait!
May 25, 2016

Une fois de plus, la livraison a été relativement rapide et les produits commandés correspondent aux descriptions données. De plus, la qualité des articles est bonne.

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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Sul questo sito trovi davvero di tutto a prezzi molto accessibili. A volte capita di non ricevere i prodotti o ci sono problemi con le spedizioni ma il personale e sempre disponibile per risolvere i problemi.

Date of experience: May 23, 2016
Portugal
1 review
0 helpful votes
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Very nice product
May 25, 2016

Very nice product with good quality. Works perfectely. The light is bright.
Fast to arrive and I recommend this seller.

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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All perfect
May 25, 2016

I purchased a product from you, it reflected the description, the product was sent quickly. I highly recommend you make your purchases through the site MiniInTheBox.com, you will not regret... word of Tiziana

Date of experience: May 23, 2016
France
1 review
0 helpful votes
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Conforme à ce que je voulais, bien emballé

Date of experience: May 23, 2016
Spain
1 review
0 helpful votes
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El paquete llego bien, con todos los componentes. Se me habían cobrada unas tasas arancelarias pero mininthebox se hizo cargo de ellas. Recomiendo marcar la opción seguro de tasas

Date of experience: May 23, 2016
Germany
1 review
0 helpful votes
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The products are always perfect.
And delivery is very fast (1 week to netherlands)

Date of experience: May 23, 2016