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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Prodotto come sempre conforme a quello ordonato senza sorprese su consegna e pagamento.
Perfetto! Il prodotto è facile da configurare..
En esta pagina he encontrado muy buenos productos y ofertas esta muy surtido y las cosas son lindas y de buena calidad, los productos legan a tiempo
A loja é super atenciosa com o consumidor, nunca nos deixa na mão. Já comprei muitas coisas lá e sempre recebi meus produtos. Indico a miniinthebox, para mim é o melhor site de compras do mundo.
Los productos de la pagina son lindos y lo único malo es que demora mucho en llegar! Pero los productos son hermosooooos!
Me gusto mucho el pedido. Realmente el problema fue con la empresa de envio en colombia que demoro en traerlo pero inmediatamente informe el problema en mini me reenviaron el producto
MiniInTheBox - это один из лучших интернет-магазинов с доставкой по миру) Мне очень понравилось там заказывать и я буду заказывать там ещё, так как довольна качеством и ношу и использую всё то что у заказывала, ничто не залеживается.
El lápiz óptico funciona de maravilla. El único problema es el envio express, desde hace un tiempo lo realizan con UPS. Los cuales cuando llegan los artículos condicionan la entrega a un pago de 40 dolares, caso contrario no te lo entregan. No son impuestos ya que en mi pais PERU por importaciones menores a 200 dolares no pagas impuestos. En mi caso presente un reclamo ante el organismo de protección al consumidor y me dieron la razón. No les quedo mas remedio que entregarme mis articulos. No volvere a comprar mas aquí, es una lastima ya que sus productos son realmente buenos
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Produto de qualidade, realmente veio o produto como especificado. Recomendo a todos.
Une fois de plus, la livraison a été relativement rapide et les produits commandés correspondent aux descriptions données. De plus, la qualité des articles est bonne.
Sul questo sito trovi davvero di tutto a prezzi molto accessibili. A volte capita di non ricevere i prodotti o ci sono problemi con le spedizioni ma il personale e sempre disponibile per risolvere i problemi.
Very nice product with good quality. Works perfectely. The light is bright.
Fast to arrive and I recommend this seller.
I purchased a product from you, it reflected the description, the product was sent quickly. I highly recommend you make your purchases through the site MiniInTheBox.com, you will not regret... word of Tiziana
Conforme à ce que je voulais, bien emballé
El paquete llego bien, con todos los componentes. Se me habían cobrada unas tasas arancelarias pero mininthebox se hizo cargo de ellas. Recomiendo marcar la opción seguro de tasas
The products are always perfect.
And delivery is very fast (1 week to netherlands)
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.