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MiniInTheBoxReviews 2,349

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

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France
3 reviews
0 helpful votes
Follow Jack A.
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This makes SEVERAL years I control technology products and have always been satisfied.
A good quality and attractive prices of goods sold.
I already had suplémentaires fees Douannes and thanks to the insurance purchased, these costs were reimbursed on me within 48 hours.
A trusted site without hesitation

Date of experience: May 25, 2016
Brazil
1 review
0 helpful votes
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*******528516
May 28, 2016

Média, demorou pra chegar e a qualidade do produto não é tão boa quanto se dizia em sua descrição... chegou graças a conversa Pós Venda que tive no atendimento ao cliente.

Date of experience: May 25, 2016
Brazil
1 review
0 helpful votes
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Otimo
May 28, 2016

Excelente preço, produto de qualidade! Super recomendo!

Date of experience: May 25, 2016
Croatia
1 review
0 helpful votes
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I get all my USB cables from MiniInTheBox, they have excellent sales, reliable deliery and customer support. In my experience of at least a dozen purchases, I only had one minor issue once - the item I ordered was damaged in transport so they sent me a new one immediately.
I would recommend this site to everyone.

Date of experience: May 25, 2016
France
1 review
0 helpful votes
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I payed for being delivery between 3-5 days and I didn't received any notice from DHL when the package arrived in the shop "Chez Cathy Tabac"... Perhaps a missing but I payed for receiving it earlier than yesterday, I came to get it directly by my initiative. The package has been sent sent on the 16th of May... and signed by the shop on the 19th of may at 15:08...

Date of experience: May 24, 2016
Peru
1 review
0 helpful votes
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Satisfecho con el producto es como lo describen.

Date of experience: May 24, 2016
NL
1 review
0 helpful votes
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Perfect
May 26, 2016

Perfecte firma. Leveren op tijd en voor een prijs dat je denkt het kan niet uit. Maar toch het kan.

Date of experience: May 24, 2016
NL
1 review
0 helpful votes
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USB Cable
May 26, 2016

http://www.miniinthebox.com/nl/_p*******.html
Its great, fits perfect, only the cable is a little hard. It could have been more flexible

Date of experience: May 24, 2016
NL
1 review
0 helpful votes
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Over het algemeen prima tevreden. Ze bieden goedkope producten aan voor natuurlijk mindere kwaliteit dan de duurdere producten. De levertijd is lang maar ik vind dat de lage kosten zeker waard. Klantenservice reageert snel, super!

Date of experience: May 24, 2016
Italy
1 review
0 helpful votes
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Really happy about my order. Fast and easy to make, all the products are exactly like presentation. I'll make sure other orders.

Date of experience: May 24, 2016
Italy
1 review
0 helpful votes
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Excellent
May 26, 2016

Delivery on time. Good product. The picture corresponds to reality.

Date of experience: May 24, 2016
France
1 review
0 helpful votes
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Good product
May 26, 2016

Very little, so it doen't takes much space. Its two 3.1V output is very good to charge two smartphones at the same time and quite swiftly.

Date of experience: May 24, 2016
NL
1 review
0 helpful votes
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Mooie ringen kwaliteit zal wel net zo zijn als de andere ringen Top!

Date of experience: May 24, 2016
Italy
1 review
0 helpful votes
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Prodotto ok
May 26, 2016

Il prodotto è stato di mio gradimento. Funziona perfettamente e la capacità è elevata. Consiglio a tutti un acquisto del genere. Forse è l'acquisto migliore che ho fatto su questo sito.

Date of experience: May 24, 2016
Mexico
1 review
0 helpful votes
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Mis pedidos siempre han llegado tal y como los vi, cualquier duda es respondida. Excelente servicio.

Date of experience: May 23, 2016
Mexico
1 review
0 helpful votes
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I LOVE IT
May 26, 2016

This is the third time I order from miniinthebox and i love the products and the service.
I definitely recomend it! :)

Date of experience: May 23, 2016
Brazil
1 review
0 helpful votes
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Awesome
May 26, 2016

A very good website. Good prices and conditions of payment.

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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Prodotto originale sandisk. Ottima penna usb, molto piccola e velocissima.

Date of experience: May 23, 2016
Italy
1 review
0 helpful votes
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Perfetti e gentili
May 25, 2016

Ho avuto un problema con la spedizione; ho contattato la direzione che mi ha prontamente risposto e re-inviato l ordine poi regolarmente arrivato dopo 15 gg. E si trattata di una cover da 79 cent! Non ci speravo nemmeno!

Date of experience: May 23, 2016
Spain
1 review
0 helpful votes
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Miniinthebox lo recomendaria a todo el mundo, desde que lo conoci he comprado muchisimas cosas y siempre me ha llegado en perfecto estado. Cuando he tenido algun problema porque no llegaba dentro del plazo he enviado un correo y en el mismo dia me han contestado. Son muy atentos y el precio esta perfecto.
Totalmente recomendable

Date of experience: May 23, 2016