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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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This makes SEVERAL years I control technology products and have always been satisfied.
A good quality and attractive prices of goods sold.
I already had suplémentaires fees Douannes and thanks to the insurance purchased, these costs were reimbursed on me within 48 hours.
A trusted site without hesitation
Média, demorou pra chegar e a qualidade do produto não é tão boa quanto se dizia em sua descrição... chegou graças a conversa Pós Venda que tive no atendimento ao cliente.
Excelente preço, produto de qualidade! Super recomendo!
I get all my USB cables from MiniInTheBox, they have excellent sales, reliable deliery and customer support. In my experience of at least a dozen purchases, I only had one minor issue once - the item I ordered was damaged in transport so they sent me a new one immediately.
I would recommend this site to everyone.
I payed for being delivery between 3-5 days and I didn't received any notice from DHL when the package arrived in the shop "Chez Cathy Tabac"... Perhaps a missing but I payed for receiving it earlier than yesterday, I came to get it directly by my initiative. The package has been sent sent on the 16th of May... and signed by the shop on the 19th of may at 15:08...
Satisfecho con el producto es como lo describen.
Over het algemeen prima tevreden. Ze bieden goedkope producten aan voor natuurlijk mindere kwaliteit dan de duurdere producten. De levertijd is lang maar ik vind dat de lage kosten zeker waard. Klantenservice reageert snel, super!
Really happy about my order. Fast and easy to make, all the products are exactly like presentation. I'll make sure other orders.
Very little, so it doen't takes much space. Its two 3.1V output is very good to charge two smartphones at the same time and quite swiftly.
Mooie ringen kwaliteit zal wel net zo zijn als de andere ringen Top!
Il prodotto è stato di mio gradimento. Funziona perfettamente e la capacità è elevata. Consiglio a tutti un acquisto del genere. Forse è l'acquisto migliore che ho fatto su questo sito.
Mis pedidos siempre han llegado tal y como los vi, cualquier duda es respondida. Excelente servicio.
A very good website. Good prices and conditions of payment.
Prodotto originale sandisk. Ottima penna usb, molto piccola e velocissima.
Ho avuto un problema con la spedizione; ho contattato la direzione che mi ha prontamente risposto e re-inviato l ordine poi regolarmente arrivato dopo 15 gg. E si trattata di una cover da 79 cent! Non ci speravo nemmeno!
Miniinthebox lo recomendaria a todo el mundo, desde que lo conoci he comprado muchisimas cosas y siempre me ha llegado en perfecto estado. Cuando he tenido algun problema porque no llegaba dentro del plazo he enviado un correo y en el mismo dia me han contestado. Son muy atentos y el precio esta perfecto.
Totalmente recomendable
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.