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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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I love this site very beautiful site where products with high quality because it is based ship the product in a short period of time
Tutto perfetto, grazie, venditore consigliato: prodotto funzionale.
Je ne connaissais pas ce site mais j'ai apprécié d'avoir tout trouvé à des prix interessents. à l'occasion je recommanderai ici.
La pennetta é molto carina, la consegna è stata veloce e la qualità del prodotto è ottima
Cover perfetta, come da foto! Un'ottimo acquisto!
I have ordered several times from MiniInTheBox and am always amazed at the huge choice of products. Their customer service dept. always answers queries quickly, and the items arrive usually quicker than expected and well packaged.
Los productos buenos pero la entrega muy lenta.
Rien à dire. Envoie soigné. Produit conforme! 1 mois pour recevoir le colis, normale j'habite sur l'île de la Réunion.
Je recommande ce site. Facile d'utilisation, fiable et protégé.
Los productos los recibí en excelente estado y fueron lo que espere. Sin embargo, tuve que pagar 49$ de aduana para recibirlos y no se demoró de 3-4 días hábiles, sino de 8. Ese suceso lamentable me hace dudar de una compra futura.
Ne ho ordinati 5 per via di un progetto; e tutti corrispondono perfettamente all'oggetto rappresentato in foto! Funzionano perfettamente, quindi nessuna lamentela. Tasse doganali rimborsate in maniera rapida.
Great toy! I bought it for a 3 year old and he loves it!
Muito fácil de obter informações, produtos de excelente qualidade, recomendo para todos.
Ottimo prodotto, con rapporto qualità/prezzo davvero elevato.
Il motivo principale del mio acquisto è rappresentato dalla presenza della funzione CARDIO: devo dire che il prodotto è molto preciso, con rilevamento battiti esatto ed identico a quello rilevato con prodotto professionale e con fascia cardiaca.
Per l'apprezzamento, ho provveduto ad acquistarne un altro per regalarlo ad un amico!
La consegna, però, è avvenuta in tempi più lunghi rispetto a quelli indicati.
Depuis que j'ai connu ce site et que je commande dessus, je n'ai jamais été déçu. Je le recommande donc vivement à tous sans hésitation!
5600mAh batterie externe portable pour iPhone6 / 6plus / 4S / 5 / 5s / ipad / samsungs3 / S4 / S5 / appareils mobiles
Petite batterie très pratique... parfait dans le sac à main
La led éclaire très bien
Tutto molto buono, spedizione, comunicazione, prodotto nella media. Vale quello che costa. Ok ok ok ok...
My purchase of an electronic item from MiniInthebox has proven to be a nightmare from the very beginning. First, delivery is way too slow. It took a month before I received the item paid for, which is just bad. When the package arrived it contained a wrong item. I complained and MiniInthebox promised to ship the right item. One more month passed and once again the company delivered the exact same wrong item. I complained once more and was told the company did not have the items it has announced for. An was told to return both items. Which I did. In the meantime I advised customer service to remove the item the could not provide me with from their announcement. Which MiniInthebox has failed to do. The answer given from customer service is that the company always keep their pages updated. Really? To their defense it has to be mentioned that they are trying to support you when things go wrong but it still has taken too much time and resources. 4 months passed before the problem was completely solved and refund received.
Bottom line, stay a long way from MiniInthebox. In my opinion they have, despite attempts to resolve the problems created, not lived up to expectations.
Il bracciale che ho ricevuto è molto meglio dal vivo che in foto, sono molto soddisfatto ed oltre tutto mi è anche arrivato in tempi brevissimi... Grazie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We sincerely apologize for the wrong item shipped to you twice. I confirmed with our supplier that it's their mistake that they shipped the wrong item, and they can ship the correct item if you want.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=12848907
Sincerely,
MiniInTheBox Customer Service