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From the business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
MiniInTheBox Reviews Summary
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
This summary is generated by AI, based on text from customer reviews
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Ik heb voor de eerste keer besteld bij miniinthebox en het is me 100% bevallen. Snelle levering, zelfs sneller dan werd aangegeven op de site.
Kortom een aanrader om hier te kopen...
I have been using this site for some time now and apart from the time the items take to arrive I cannot fault their service. The products are good value and when they do not come up to scratch, the refunds policy works well. The only downside is the length of time of delivery but (a) it is free and (b) I anticipate this and am a patient type so no problem there
заказ получидл. спасибо. все качественно и быстро
Cover davvero ottima come da descrizione pratica e comoda
Comprei 1 par de Lad Torpedo (2pcs festão 31 milímetros 1.5W 100lm 6000k cob levou lâmpadas de leitura luz branca carro (DC12V)), foi tudo tranquilo porem demorou uns 2 meses para chegar, fora isso tudo OK
Bonne qualité de fabrication, livrée avec 2 batteries.
Le format des batteries n'est pas tout à fait le bon, mais ça marche tout de même.
Pensez à prendre aussi des adaptateurs US/EUR car les prises sont au format américains
Livraison dans les temps, emballage correct, je recommande vivement de prendre l'assurance pour les frais de douane. Le remboursement de ses frais est très rapide
http://www.miniinthebox.com/fr/bg-ultrafire-cree-t6-xm-l-1600lm-5-mode-zoomable-de-lampe-led_p*******.html
La compra vino dividida en dos. Todo ok. Y bastante rápido, lo recomiendo. Yo volveré a comprar.
Время доставки очень быстро, товары нормального качества, посылка приходит в целости и сохранности, цены на товары достойные, все просто замечательно
Overzichtelijke webshop met veel keuze en prima prijzen. Redelijk snelle levering. Prima shop om wat te kopen.
The item is exactly as advertised. Excellent quality and service.
Ik bestel al jaren bij mini in the box en altijd zeer tevreden geweest over bestellingen over de ruime keuze die ze hadden en over de lagen prijs van al hun producten
Love this website! Always ordering from it. Everything I receive is in great condition. I will keep on ordering
I'd like to buy on this site every day! It's so awesome!
Ho ricevuto i miei 4 orologi corrispondenti perfettamente alla descrizione del sito mini in The box, sono soddisfatta del mio acquisto e suggerisco il sito ad altri compratori perché attendibili nel pagamento e nella ricezione dell oggetto, ma soprattuto il servizio clienti/assistenza per richiede info è efficientissimo!
I love Mini. Recently I have bought a jewel and i love it like all things that's i have found in Mini
This site offers unusual items at good prices, and the free international shipping is surprisingly fast. I've ordered from them several times, and have not been disappointed.
Mi rivolgo sempre con ottimi risultati in termini di rapporto qualità e prezzo e quindi consiglio vivamente questo servizio
Je kunt er van alles vinden voor een leuke prijs. En de prijs kwaliteit is erg hoog. Echt een aanrader voor iedereen.
I had a horrible experience with no appropriate response from the company on solutions. My bank account never got reimbursement for the extra money taken. All in all not impressed.
Dear Customer,
We sincerely apologize for the inconvenience. We'd like to solve the problem for you. Could you please tell us your Order Number so that we can check it for you? Or please at least provide us your email address so that we can reach to you.
Looking forward to hear you back.
Lightinthebox
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
After tracking, we found out the package was returned to us because the shipping company couldn't reach to that region. Which means we're unable to deliver the package to the address you provided. We sincerely apologize for the inconvenience again. We should have found out this before we shipped it out so this situation will not happen. We'll report this issue to related department.
About your order, we already issued the refund EUR 20.68= EUR 19.58+EUR 1.1 to your paypal account. You can find it in 3-5 days. We sincerely apologize for the inconvenience. We would really appreciate that if you could remove the comment after you receive the refund.
Your kindly understanding and cooperation are highly appreciated.