Miles Kimball

I was aggravated that when I checked out I was told that my discount code was invalid because of the items I was ordering being discounted. That was not mentioned when I was given the code. I feel it was a dishonest way to lure me in.

I don't understand how this company is still in business. In addition to all the past reviews of BAD business, they screwed me over as well! This might be nothing to some people (and it obviously was nothing to them!) BUT on 12/5/19, I ordered a personalized ornament for my daughter as a Christmas gift. I received an e-mail right away with a confirmation number and saying "Order processed, order pending shipment" etc. On the 17th it still had not arrived, so I called the next morning. That's when I was told my order was CANCELLED! WTH?! When I asked who cancelled it, they calmly said it was no longer available due to it being a seasonal item! When I said "WHAT?!", they repeated the part that it was due to it was a seasonal item. Then take it off of your website! OR, follow-up with another e-mail explaining that! Not leave YOUR CUSTOMER hanging by thinking it is on the way! You people suck! Learn how to run a mail order business the proper way because you OBVIOUSLY DO NOT KNOW HOW!

I ordered 4 of the same item and received a different item with the same item number as the ones that I ordered. Obviously they switched something inferior compared to what I ordered. I called and explained and this very rude person argued with me from start to finish. She said I could return them but would have to pay for shipping. I told her I wouldn't pay shipping for something I didn't order. She kept arguing and I kept asking to speak to her supervisor. Someone else came on the line and he told me as a courtesy he would e-mail a paid return label. I received the e-mail and downloaded the label to print and immediately I got a computer virus. Coincidence? I don't think so. What kind of a company is this vindictive?

I ordered on 8/28. I received USPS tracking number. As of 9/6 the post office did not receive the package. When I called the company said to call UPS. Why when they shipped USPS I do not understand.

When trying to place an order online, Miles Kimball rejects all credit cards so that you are forced to call in the order. When you do call, they do not give you the same price you found online. What a ripoff!

I ordered a alarm clock that had a feature that also showed the temperature of the room it was in. I had it less then 5 months and all of a sudden no temperature in the space for it. I called customer service, I was told you have to call within 45 days so no refund or replacement. Maybe it's me, but shouldn't a brand new clock work more then 45 days especially the extra feature? The clock and alarm work, but I bought it for the extra feature. Maybe they should put how many days an item has to be replaced. It would have only been a $13.00 item to replace. And I would know when my time would be up if it went blank again, Total cheats. With the holidays coming up they are cutting their throats treating people like this, BAD BUSINESS PRACTICES PEOPLE!

I Got Unsecured Credit from This Fake Biz by mail to Make An Order to buy Now + Pay Later! For Hundreds of Dollars! But It's All Nothing But A SCAM! I made payments for months on time!+ Never missed one! Then- These Idiots!- all of a Sudden Falsely -Accused me of Missing a Payment! Which was A Lie! And I had Proof of it! In Writing! They give u a Reference Number after Every Payment as My proof and theirs! But they said I owe two months! Of 60$! They are a Liar! It wasn't true! And when I called to tell them how wrong they are!- and said I got the ref# To Prove it!-they said that's Not Proof!
Can U Believe This Fraud!? That it means Nothing!- why give it out then!- theyre-Ridiculous! So I'm Done with this Fraud! Don't Ever go for their So called Buy Now Pay Later!- Credit plan! ByTheir Catalogs! Its A Trap! And A Trick!-to fool u! Into paying more! By lying! And saying u didn't pay! So u can pay them more! Than u owe!- later! So don't Fall for it! They are Garbage!-For real! I Know! So they will Never get another Dime from Me! Now I owe them Nothing! Anymore! I will Not pay To Liars!+ Frauds!- So Beware! Never Mess With Miles Kimball! They are The Worst Yet! STAY AWAY!-Peace!

The 41 ZFLR 11 Jigsaw Roll-Up LG I ordered ($16.36) is totally ridiculous! It's just a piece of felt material and a cardboard cone. The jigsaw puzzle my granddaughter and I want to do is 750 pieces. There is NO WAY that when we want to roll it up and put it in the cylinder cardboard cone that IT WILL FIT! NO WAY! I would return this item but my time and the cost of returning it isn't worth the trouble. I would like to think that I could return it postage paid, and get a full refund. That would (maybe) improve your image. Good by.

Be careful when making any purchases from Miles Kimball! They just add you to there REWARDS PROGRAM and start charging your credit card $14.95 a month without getting your permission! I will never purchase a thing from this company again! I would rather pay a trusted business more money than have MILES KIMBALL RIP ME OFF FOR MONTHS! Do your research as I will in the future!

I placed an order on 4/15/16, was sent a notice with the one item I did receive that my 2 tablecloths were on back-order. Called in May to find that order would not be here until June 14th-17th and sent to me by June 22nd. Called again on June 28th to find out the
Back-order was not to arrive until July 25th and then mailed out to me within 8 days. That means the order I place 4/15 would be 4 months old. When this happened with a different
Catalog co. They sent me a refund of the back-ordered items and then I received an E-Mail when the items were again available. Oh by the way, I cancelled my order to find out that a refund check would take another 3 weeks to receive. I do not consider that very good customer service.

Sent an item back, checked box to return credit to my Visa Card as per the choices given. Your given the choice of return for credit, replace, get a check or refund credit card. They also state that it could take up to three billing cycles for this to happen. So I waited, waited and waited. Finally had just about enough and called them, they stated item was already refunded, and I had to explain to customer service NO, That was the date item was returned. After being placed on hold for about 10 mins, they realized they're mistake and they would go ahead and issue a credit refund back to my visa card. Waited, waited and had to call again, this time they stated credit was issued back to my account. I told them that's strange because I don't have an account with you, i choose to use guest check out when original purchase was made. So finally after 4 months received a check in the mail, even though i originally wanted the visa refund. But at least i got my money back, I guess that is why people are more apt to use Amazon cause they're return refund policy is immediate.

I have been buying from Miles Kimball for years and this year they tell me I signed up for the VIP program and billing me $14.95 a month I know I would never pay that astronomical amount of money for VIP program for Christmas ornaments I buy once a year. I don't pay that much for Netflix or Amazon and you get fantastic service from them. I am just so disappointed in them so I will be buying from someone else at Christmas next year

DONT BUY FROM THEM! I never got my full order took 10 days to get the first part! And the replacement for the rest of my order 10 days later hasnt even reached usps. This company REFUSES to refund me... says per their policy its already shipped im irrate its been over 20 days and i dont have my santa certificates OMG! SO SO SO ANGRY! There is 14 days till christmas and my youngest doesnt know if he is on the naughty or nice list. Because they never sent his! But they did send his brother and sister's... I cant even explain how mad i am.

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Marilyn Bradshaw Smith
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You reviewed Miles Kimball
Marilyn Bradshaw Smith
Marilyn Bradshaw Smith
5 reviews
1 star: Bad
Just now
Buyer Beware of Scam
The product I ordered was subpar and they tricked me into a subscription. They said I signed up for a "VIP loyalty membership by entering my email into a savings box." They charged my credit card $14.95/month for 3 months before I realized what they were doing. What a scam! Buyer beware!

One would think that by placing an order on-line and paying for it in full at time of ordering, that one would get it in a timely fashion, BUT NOT WITH Miles Kimball! I ordered 2 items, of which BOTH were in stock when I ordered them on 11/02/2020 and they STILL have not even shipped as of 11/09/20. They are still in the processing stage, and when I tried to cancel, they told me that they could not cancel them, that it was too late! How can it be too late, if the items are STILL in processing? If you have an ETERNITY to wait for their items, go ahead, but I would suggest going elsewhere that is a little quicker. They have NEVER been this slow, and when I called to cancel, it was difficult to understand as the voices were choppy. They would NOT cancel my order.

I ordered a christmas tree from this company.It was exactly $79.81 It arrived poorly packed and damaged - 5-6 of the branches were broken, and several of the lights did not work. I put everything back in the box, wrote a note stating the damages, and printed their return label ($7 charge to customer). At this point I have put out $79.81 plus $7 totalling $86.81 for a DAMAGED product. The company only refunded me $57.01.
I feel I should be made whole - they owe me $29.80. They insist that I pay both shipping charges, handling and restock fee. THE PRODUCT WAS DAMAGED1

AVOID THIS COMPANY. SKANK POLOCIES