Miles Kimball

No surprise to me that Miles Kimball has a litany of bad reviews. I ordered some yucca seedlings, not available at my local nursery, and they arrived after many weeks as nonviable plants. In plain words, dried out and dead. I made several requests for a refund, or at least a resubmission, in which the MK staff spent far more time and resources rebuffing my requests than it would've taken to simply make a refund. Really bad business practice. Stay away from this place.

What a waste of my time! I got a catalog in the mail with a Customer Number & Source Code. Wouldn't it make sense if this were the very first info you input before ordering? Nope! Not with Miles Kimball! They make you waste your time going through the catalog, looking at products, carefully personalizing, etc, then it's time to pay. There is NOWHERE to put this info. Pay with credit card or PayPal only. I emailed customer service. They were no help. They want me to call in. I'm not placing orders for personalization by phone. You lost a customer before you even had one, Miles Kimball! Too bad for you. I'll find similar products elsewhere. Buh-Bye!

Miles Kimball catalog mailed me a $10 gift certificate. There was also an ad for soup spoons costing $9.99. After ordering this product I was shocked to see they had not honored the sale price. They raised the price of 8 spoons to $14.99. The gift certificate is a lie.Its a worthless piece of paper. I also received a bill for $4.69. Customer service would not honor their sales prices or gift certificates. I decided to pay the extra cost rather than go through the trouble of returning the spoons. It'd be about the same price. Any further catalogs will be thrown in the trash without me looking at it. Christine G.

I paid to have my grandson get a letter from Santa in Nov. When he didn't receive by Jan 5th I put in complaint. I paid to expedite.$25 down the drain
Terrible company.

This company has their own website, but also sells on Amazon. I placed an order thru Amazon and a day later received a pop up for the same item directly thru their website. To my surprise the exact same item they sold me third party thru Amazon I could purchase directly thru their website for less than half. I contacted Miles Kimball asking to cancel the order placed third party thru Amazon so I could reorder direct and of course was told it had already shipped. I was told to refuse delivery of it and I would get a refund when they received the item back at their warehouse. I could then place the order thru them directly. I explained this was a gift and it seemed tacky to ask the recipient to refuse the package and then have another sent. Not to mention this was a lot of extra shipping for Miles Kimball to flip the bill for. I asked for a refund of the difference to avoid all that hassle and extra cost. I was denied. Beware of buying from this company.

Zero stars. Do not purchase anything and definitely do not give them any credit or debit card information. These people are sociopathic, and they are just plain terrible and running a business. They must have attended the Charles Ponzi School of Business.

Payed Miles Kimball through their payment plan. The first payment was declined even though the funds were in my account. I gave them the credit card number, again and the payment went through, the following month I payed again, on time, and the payment was declined once again. The money was there to make the payment. Both times I was charged a late fee, Called them and told them I will pay off the balance, and will never order from them again. What a seedy way to make extra money. Wonder how many other people they do this to?

I was told that I could cancel the 30 day trial for membership at any time. She gave me the number and her name and told me to ask for her and she would take care of it. When I called they told me they couldn't cancel anything, when I asked for the girl that I originally talked to ( mind you it had only been 30 minutes since I talked to her) they said she was no longer there. They have the worst customer relation skills I have ever dealt with in my life. Seriously told me they could not go into their system and cancel what had just been set up. Even though she swore to me that I could cancel at any time. Very disappointed and unimpressed

I had ordered 2 personalized ornaments at the beginning of december thinking they would get to me well before Christmas (their delivery says 4-8 business days). It is now 3 days after christmas and I have yet to see my package. I've called customer serivce twice and was told my package had been sent to the wrong state and then to another wrong state and no one in customer service was able to offer an answer or apology. I called to get a refund and they told me they couldn't issue one as the package may still get to me. Totally unhelpful customer service! 4-8 business days doesn't mean 3+ weeks!

They sell no good cheap flimsy products from China. I bought a bath brush for 12.99 that looked like a toy. It looked like something out the Dollar store. Just about everything on this website is no good made in china crap that's a complete ripoff. So unless you want to be screwed out your money buying no good crap dont ship on this site. Even their kichen appliances are crap and dont seem to be made of good quality. This is a complete ripoff. I spend $80. On some crap that was worth no more than $5. I definitely dont recommend. Get your refund and shop some where else!