What a waste of my time! I got a catalog in the mail with a Customer Number & Source Code. Wouldn't it make sense if this were the very first info you input before ordering? Nope! Not with Miles Kimball! They make you waste your time going through the catalog, looking at products, carefully personalizing, etc, then it's time to pay. There is NOWHERE to put this info. Pay with credit card or PayPal only. I emailed customer service. They were no help. They want me to call in. I'm not placing orders for personalization by phone. You lost a customer before you even had one, Miles Kimball! Too bad for you. I'll find similar products elsewhere. Buh-Bye!