HORRIBLE CUSTOMER SERVICE ITEMS CANCELED WITHOUT BEING NOTIFIED AND HUNG UP ON WHEN ASKING FOR A MANAGER WITH CUSTOMER SERVICE!
Ordered over $100 worth in items for Christmas at the beginning of November just to have 2day shipping turn into a month long shipping. And numerous items canceled without being notified. What kind of site a) sells items NOT IN STOCK. B) cancels and doesn't let the customer know c) offers 2 day shipping but customer doesn't receive items that weren't canceled without being notified till nearly a month later d) and the cherry on the cake? When you call customer service they are unhelpful, rude and hang up on you...
BOTTOM LINE: DO NOT WASTE YOUR MONEY HERE!
***WITHIN A HOUR OF LEAVING THIS REVIEW A EXEC SERVICE AGENT CONTACTED ME TO MAKE THINGS RIGHT... i appreciate this... but unfortunately as i told her. I am 90% positive i will not be shopping with their site again based on this horrific experiance, she assured me she will be bringing up the calls of the agents i spoke with to hear how i was treated. I appreciate the service i recieved after i wrote this review. I just wish when u contacted them their service was as good as after i wrote this review. ***