Sandi C.

I ordered 4 of the same item and received a different item with the same item number as the ones that I ordered. Obviously they switched something inferior compared to what I ordered. I called and explained and this very rude person argued with me from start to finish. She said I could return them but would have to pay for shipping. I told her I wouldn't pay shipping for something I didn't order. She kept arguing and I kept asking to speak to her supervisor. Someone else came on the line and he told me as a courtesy he would e-mail a paid return label. I received the e-mail and downloaded the label to print and immediately I got a computer virus. Coincidence? I don't think so. What kind of a company is this vindictive?