Milanoo Reviews Summary
The company exhibits a polarized reputation among customers, with notable strengths in product quality and timely delivery for some orders, particularly for custom items. Positive experiences highlight satisfaction with the craftsmanship and fit of certain dresses, indicating a potential for reliable products. However, significant concerns arise regarding customer service, including delayed shipping, inadequate communication, and frustrating return processes that often lead to additional costs for customers. Many reviews express dissatisfaction with the company's support and return policies, suggesting a need for improvement in these areas to enhance overall customer experience and trust.
This summary is generated by AI, based on text from customer reviews
I love this cloth, this is my first time ordering from Milanoo, I've got my sneaker & pants from Milanoo and I am very very very happy! I am quite satisfied with this wonderful company, They have nice clothes and fabulous shoes, So I would advise everyone to buy from milanoo! For all those who are not sure if they should order:)
I love Milano
I am so happy with milanoo, they have great products. Shipping was very very fast and all items are perfect. 10/10
Great website, good prices and excellent customer service. (:
Interesting, efficient and helpful staff. Articles of quality, comply with descriptions on the site. Shipping swift and easy to track. Recommended!
The items were late to arrive, the wrong sizes and nothing like advertised in the pictures or description. They were advertised as cotton and were not remotely cotton but made out of hideous, smelly man made materials. I tried to return tem following Milanoo's supposed returns policy and got some very strange responses which amounted to them refusing to accept returns of give refund. They ignored the paypal dispute I set up completely. Why Paypal still supports them I don't know but I have signed a petition to ask them not to and I am complaining to international consumer organisations as well as trying to spread the word with reviews on independent sites (they don't publish negative reviews on their own site. I know because they didn't publish mine). I wish I had done my research before buying from these con artists. If you Google them and look around you will see lots of stories similar to mine and news stories too. Have a look at the Facebook page 'Milanoo is a scam'. DON'T BUY FROM MILANOO.
They do not respond to emails. It has been over 3 weeks since I made my order. I never received my items but received a partial refund. I've been trying to figure out why and I cannot get a response from them. If you want your money or products, order from another site.
Steals pictures from the internet before slapping their watermark over it, then proceeds to "sell" the item by making a half-assed version of it with $#*!ty materials to cheat customers.
I'm satisfied with the purchases. My order came quickly and items are very nice!
The Milanoo was just perfect, from the moment of product choice on arrival thereof. I live in Brazil and my order arrived very quickly, in less than 15 days!
One piece swimsuits if properly designed can look just as sexy or sometimes even better than the two piece ones. I have always been a fan of one piece swimsuits and I think most of this is thanks to watching Baywatch when I was a kid. I grew up admiring and being jealous of Pamela Anderson and her body when I was a kid and though I cannot boast of something similar, I still think I will be able to make just about any guy drool if I sport something like that myself. I love this dress and I think this is the best thing that would suit me and the closest I can come the whole Pamela Anderson look alike thing. Thank you Milanoo for this wonderful swimsuit!
Milanoo is a great website. I bought my wedding dress and it was amazing!
The top of the dress is absolutely gorgeous. I can say that because now, while I’m writing down this review I tried it on for the first time and it looks like nothing else I’ve tried before. And, trust me, I tried a lot of wedding dresses, all shapes, colors, models. All of them looked strange, did not fit me, they had something that was not ok. But this one is the one. I recommend it to all the Gemini girls out there.
I ordered from Milanoo having high expectations and seeing great reviews. Then I waited and my order stayed in processing. Then a month passed and it was still the same thing. So I contacted customer service to find out what was going on. They apologized then said one of my items didn't pass the quality inspection and that I could either get a refund for that item or they could repair it. So I took the second offer. I was told someone would be in touch with me within 24hrs. And I never recieved anything. Instead I got a email nearly a week later stating they refunded everything. I got no explanation. Only just place your order again. I was so upset. With the job I have I rarely get to go out shopping in a regular store. This is only my second time trying to shop for clothes online. And I thought Milanoo would have been great because of their variety. All I got was lies. I hope this review helps someone out there shopping with them. Just becareful, the upside atleast I got a refund, the downside no clothes.
STOP BEFORE ORDERING ANYTHING FROM THIS COMPANY! They are a scam. My order was cancelled (not by me, by them) and they took kept 11 dollars of my refund. I WILL never order from this company and I will let everyone I know about it.
DO NOT ORDER FROM THESE PEOPLE!
First off, general shipping took one month for me. Finally, when I realized I would not receive my items in time for my vacation I contacted them. Because they are in China it takes 2 business days for them to respond to me. I paid an extra $3 for expedited shipping and they sent my items the next day, which means they could've sent it sooner with general shipping.
2nd - their sizes run very small. Even with the chart they provide their XL still can't fit me and I wear a S in U.S. sizes. You can't order a bikini separate and I need a larger size for up top than I do for the bottom, so the bikini's didn't work out and you can't return swimsuits.
3rd - I returned TWO items and they are saying they only received ONE. Funny, because both items were in the SAME package and even funnier that they claim they only received the less expensive item, so they only refunded me for the cheaper item.
4th - they pay people $5 to write a positive review on their website. LAME
A BUNCH OF CROOKS, PLUS THE QUALITY OF THEIR CLOTHES IS SUB PAR! Stick with the U.S., there are too many other sites out there to have to deal with this crap!
The shirt is very lovely. I look really very handsome when I wear this shirt and move out. Many of my colleagues and friends asked me the place from where I had purchased this. They were also looking for the same variety shirt. I advised them to have it from here as it is the place you can find everything here of your desire. And it can really satisfy you.
Superb and damn hot and sexy swim suit. It will be helpful for me in the summer. I can show my body lines with this swimsuit. Impressive and my dream to wear this bikini. I will definitely buy it to see how I look in this beautiful, sexy, charming swimsuit.
Bonjour je vient de recevoir le costume il m'as été livré avec la chaine et les gants. Le cosplay est identique au personnage je suis vraiment pas déçut du résultat.
First of all i was very impressed with the website and how easy it was to navigate around it. I think this is a very important feature of a website because it is important to be able to find what you're looking for easily. In terms of the product it delivered on all levels. It was exactly as it appeared in the picture and there was no issues with size or anything like that.
Je viens de recevoir ma robe. Elle est simplement magnifique et d'une qualité égalable à celle que l'on peut trouver dans les magasins spécialisés. Je suis super contente. J'ai personnalisé les mesures et tout est parfait. Je recommande +++ cette robe. Merci Milanoo
From the business
Milanoo is a discount online clothing store based in China. Milanoo sells everything from wedding dresses to women's clothing to shoes and handbags.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members